{"id":14105,"date":"2025-10-23T12:45:20","date_gmt":"2025-10-23T12:45:20","guid":{"rendered":"https:\/\/groupnb.ca\/?page_id=14105"},"modified":"2025-12-22T00:03:48","modified_gmt":"2025-12-22T00:03:48","slug":"services-bpo","status":"publish","type":"page","link":"https:\/\/groupnb.ca\/fr\/services-bpo\/","title":{"rendered":"Services BPO"},"content":{"rendered":"<style>.kb-row-layout-id14105_9a5b51-60 > .kt-row-column-wrap{align-content:end;}:where(.kb-row-layout-id14105_9a5b51-60 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:end;}.kb-row-layout-id14105_9a5b51-60 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:230px;padding-bottom:206px;min-height:650px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_9a5b51-60 > .kt-row-layout-overlay{opacity:0.85;background:linear-gradient(135deg,rgb(0,0,0) 0%,rgba(20,39,109,0) 100%);mix-blend-mode:normal;}@media all and (max-width: 1024px){.kb-row-layout-id14105_9a5b51-60 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (min-width: 768px) and (max-width: 1024px){.kb-row-layout-id14105_9a5b51-60{display:none !important;}}@media all and (max-width: 767px){.kb-row-layout-id14105_9a5b51-60 > .kt-row-column-wrap{padding-top:64px;padding-bottom:64px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_9a5b51-60{display:none !important;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_9a5b51-60 alignfull kb-v-md-hidden kb-v-sm-hidden kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kb-blocks-bg-video-container\"><video class=\"kb-blocks-bg-video\" id=\"bg-row-video-14105_9a5b51-60\" playsinline muted loop src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo-flipped.mp4\" autoplay><\/video><\/div><div class=\"kt-row-layout-overlay kt-row-overlay-gradient\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-bottom kb-theme-content-width\">\n<style>.kadence-column14105_1a1dde-ee > .kt-inside-inner-col,.kadence-column14105_1a1dde-ee > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_1a1dde-ee > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_1a1dde-ee > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_1a1dde-ee > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_1a1dde-ee > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_1a1dde-ee{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_1a1dde-ee > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_1a1dde-ee > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_1a1dde-ee inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_20ad2a-21, .wp-block-kadence-advancedheading.kt-adv-heading14105_20ad2a-21[data-kb-block=\"kb-adv-heading14105_20ad2a-21\"]{text-align:left;font-size:48px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.48px;color:#f8f8f8;text-shadow:0px 4px 4px rgba(0, 0, 0, 0.2);writing-mode:horizontal-tb;text-orientation:mixed;}.wp-block-kadence-advancedheading.kt-adv-heading14105_20ad2a-21 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_20ad2a-21[data-kb-block=\"kb-adv-heading14105_20ad2a-21\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_20ad2a-21 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_20ad2a-21[data-kb-block=\"kb-adv-heading14105_20ad2a-21\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14105_20ad2a-21, .wp-block-kadence-advancedheading.kt-adv-heading14105_20ad2a-21[data-kb-block=\"kb-adv-heading14105_20ad2a-21\"]{text-shadow:0px 4px 4px rgba(0, 0, 0, 0.2);font-size:60px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_20ad2a-21, .wp-block-kadence-advancedheading.kt-adv-heading14105_20ad2a-21[data-kb-block=\"kb-adv-heading14105_20ad2a-21\"]{text-shadow:0px 4px 4px rgba(0, 0, 0, 0.2);font-size:36px;}}<\/style>\n<h1 class=\"kt-adv-heading14105_20ad2a-21 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_20ad2a-21\">Externalisez plus intelligemment avec les services de BPO de Group NB<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14105_55e72d-b2, .wp-block-kadence-advancedheading.kt-adv-heading14105_55e72d-b2[data-kb-block=\"kb-adv-heading14105_55e72d-b2\"]{max-width:600px;text-align:left;font-size:18px;line-height:25px;font-weight:400;font-style:normal;font-family:Poppins;color:#f1f1f1;}.wp-block-kadence-advancedheading.kt-adv-heading14105_55e72d-b2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_55e72d-b2[data-kb-block=\"kb-adv-heading14105_55e72d-b2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_55e72d-b2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_55e72d-b2[data-kb-block=\"kb-adv-heading14105_55e72d-b2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_55e72d-b2, .wp-block-kadence-advancedheading.kt-adv-heading14105_55e72d-b2[data-kb-block=\"kb-adv-heading14105_55e72d-b2\"]{font-size:14px;}}<\/style>\n<p class=\"kt-adv-heading14105_55e72d-b2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_55e72d-b2\">Des solutions d\u2019externalisation efficaces et rentables con\u00e7ues pour rationaliser les op\u00e9rations et stimuler la croissance de votre entreprise.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns14105_1f943f-e2{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:flex-start;}.kt-btns14105_1f943f-e2 .kt-button{font-weight:normal;font-style:normal;}.kt-btns14105_1f943f-e2 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14105_1f943f-e2 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14105_1f943f-e2 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_1f943f-e2 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14105_1f943f-e2 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14105_1f943f-e2 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_1f943f-e2 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns14105_1f943f-e2\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn14105_c69562-e7.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn14105_c69562-e7.kb-button{background:#ab1100;font-size:18px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;padding-top:12px;padding-right:16px;padding-bottom:12px;padding-left:16px;}.wp-block-kadence-advancedbtn .kb-btn14105_c69562-e7.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn14105_c69562-e7.kb-button:focus{background:#c70000;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;box-shadow:0px 0px 8px 2px rgba(242, 0, 0, 0.2);}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn14105_c69562-e7.kb-button{font-size:12px;}}<\/style><a class=\"kb-button kt-button button kb-btn14105_c69562-e7 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/groupnb.ca\/contact-us-3\/?from=BPO\"><span class=\"kt-btn-inner-text\">Commencez l\u2019externalisation d\u00e8s aujourd\u2019hui<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_c904b0-98 > .kt-row-column-wrap{align-content:end;}:where(.kb-row-layout-id14105_c904b0-98 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:end;}.kb-row-layout-id14105_c904b0-98 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-none, 0rem );max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:0px;padding-bottom:182px;min-height:650px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_c904b0-98 > .kt-row-layout-overlay{opacity:0.85;background:linear-gradient(90deg,rgb(0,0,0) 0%,rgba(20,39,109,0) 100%);mix-blend-mode:normal;}@media all and (min-width: 1025px){.kb-row-layout-id14105_c904b0-98{display:none !important;}}@media all and (max-width: 1024px){.kb-row-layout-id14105_c904b0-98 > .kt-row-column-wrap{padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id14105_c904b0-98{margin-top:0px;margin-bottom:0px;}.kb-row-layout-id14105_c904b0-98 > .kt-row-column-wrap{padding-top:100px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_c904b0-98 alignfull kb-v-lg-hidden kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kb-blocks-bg-video-container\"><video class=\"kb-blocks-bg-video\" id=\"bg-row-video-14105_c904b0-98\" playsinline muted loop src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo-flipped.mp4\" autoplay><\/video><\/div><div class=\"kt-row-layout-overlay kt-row-overlay-gradient\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-bottom kb-theme-content-width\">\n<style>.kadence-column14105_895242-c0 > .kt-inside-inner-col{padding-top:0px;}.kadence-column14105_895242-c0 > .kt-inside-inner-col,.kadence-column14105_895242-c0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_895242-c0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_895242-c0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_895242-c0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_895242-c0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_895242-c0{position:relative;}.kadence-column14105_895242-c0, .kt-inside-inner-col > .kadence-column14105_895242-c0:not(.specificity){margin-top:0px;}@media all and (max-width: 1024px){.kadence-column14105_895242-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_895242-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_895242-c0, .kt-inside-inner-col > .kadence-column14105_895242-c0:not(.specificity){margin-top:0px;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_895242-c0 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_dfeb63-fe, .wp-block-kadence-advancedheading.kt-adv-heading14105_dfeb63-fe[data-kb-block=\"kb-adv-heading14105_dfeb63-fe\"]{text-align:left;font-size:48px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.48px;color:#f8f8f8;text-shadow:0px 4px 4px rgba(0, 0, 0, 0.2);writing-mode:horizontal-tb;text-orientation:mixed;}.wp-block-kadence-advancedheading.kt-adv-heading14105_dfeb63-fe mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_dfeb63-fe[data-kb-block=\"kb-adv-heading14105_dfeb63-fe\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_dfeb63-fe img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_dfeb63-fe[data-kb-block=\"kb-adv-heading14105_dfeb63-fe\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14105_dfeb63-fe, .wp-block-kadence-advancedheading.kt-adv-heading14105_dfeb63-fe[data-kb-block=\"kb-adv-heading14105_dfeb63-fe\"]{text-shadow:0px 4px 4px rgba(0, 0, 0, 0.2);font-size:60px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_dfeb63-fe, .wp-block-kadence-advancedheading.kt-adv-heading14105_dfeb63-fe[data-kb-block=\"kb-adv-heading14105_dfeb63-fe\"]{margin-bottom:24px;text-shadow:0px 4px 4px rgba(0, 0, 0, 0.2);font-size:36px;}}<\/style>\n<div class=\"kt-adv-heading14105_dfeb63-fe wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_dfeb63-fe\">Outsource <br>Smarter with<br>Group NB\u2019s <br>BPO Services<\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14105_bf9c7f-13, .wp-block-kadence-advancedheading.kt-adv-heading14105_bf9c7f-13[data-kb-block=\"kb-adv-heading14105_bf9c7f-13\"]{max-width:600px;text-align:left;font-size:18px;line-height:25px;font-weight:400;font-style:normal;font-family:Poppins;color:#f1f1f1;}.wp-block-kadence-advancedheading.kt-adv-heading14105_bf9c7f-13 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_bf9c7f-13[data-kb-block=\"kb-adv-heading14105_bf9c7f-13\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_bf9c7f-13 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_bf9c7f-13[data-kb-block=\"kb-adv-heading14105_bf9c7f-13\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_bf9c7f-13, .wp-block-kadence-advancedheading.kt-adv-heading14105_bf9c7f-13[data-kb-block=\"kb-adv-heading14105_bf9c7f-13\"]{font-size:16px;}}<\/style>\n<p class=\"kt-adv-heading14105_bf9c7f-13 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_bf9c7f-13\">Des solutions d\u2019externalisation efficaces et rentables con\u00e7ues pour rationaliser les op\u00e9rations et stimuler la croissance de votre entreprise.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns14105_2b17c4-fb{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns14105_2b17c4-fb .kt-button{font-weight:normal;font-style:normal;}.kt-btns14105_2b17c4-fb .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14105_2b17c4-fb .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14105_2b17c4-fb .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_2b17c4-fb .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14105_2b17c4-fb .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14105_2b17c4-fb .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_2b17c4-fb .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns14105_2b17c4-fb\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn14105_6468bb-ad.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn14105_6468bb-ad.kb-button{background:#ab1100;font-size:16px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;padding-top:12px;padding-right:16px;padding-bottom:12px;padding-left:16px;}.wp-block-kadence-advancedbtn .kb-btn14105_6468bb-ad.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn14105_6468bb-ad.kb-button:focus{background:#c70000;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;box-shadow:0px 0px 8px 2px rgba(242, 0, 0, 0.2);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn14105_6468bb-ad.kb-button{padding-top:10px;padding-bottom:10px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn14105_6468bb-ad.kb-button{font-size:16px;padding-top:10px;padding-bottom:10px;}}<\/style><a class=\"kb-button kt-button button kb-btn14105_6468bb-ad kt-btn-size-large kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/groupnb.ca\/contact-us-3\/\"><span class=\"kt-btn-inner-text\">Commencez l\u2019externalisation d\u00e8s aujourd\u2019hui<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_07c812-eb > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_07c812-eb > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_07c812-eb > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);grid-template-columns:minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id14105_07c812-eb > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_07c812-eb > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (min-width: 768px) and (max-width: 1024px){.kb-row-layout-id14105_07c812-eb{display:none !important;}}@media all and (max-width: 767px){.kb-row-layout-id14105_07c812-eb > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_07c812-eb{display:none !important;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_07c812-eb alignnone kb-v-md-hidden kb-v-sm-hidden wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_64138e-c2 > .kt-inside-inner-col,.kadence-column14105_64138e-c2 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_64138e-c2 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_64138e-c2 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_64138e-c2 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_64138e-c2 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_64138e-c2{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_64138e-c2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_64138e-c2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_64138e-c2\"><div class=\"kt-inside-inner-col\"><style>.kb-image14105_e5832a-0c .kb-image-has-overlay:after{opacity:0.3;}.kb-image14105_e5832a-0c img.kb-img, .kb-image14105_e5832a-0c .kb-img img{object-position:52% 19%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14105_e5832a-0c size-full kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-square\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-scaled.webp\" alt=\"\" class=\"kb-img wp-image-11663\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-scaled.webp 2560w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-300x200.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-1030x687.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-768x512.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-1536x1024.webp 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-2048x1366.webp 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col{display:flex;}.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col{padding-right:128px;padding-left:64px;}.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col,.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14105_b7b2d4-50{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_b7b2d4-50{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_b7b2d4-50{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14105_b7b2d4-50{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_b7b2d4-50{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14105_b7b2d4-50{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_b7b2d4-50{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_b7b2d4-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_b7b2d4-50 kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_b452d1-c8, .wp-block-kadence-advancedheading.kt-adv-heading14105_b452d1-c8[data-kb-block=\"kb-adv-heading14105_b452d1-c8\"]{padding-bottom:0px;text-align:left;font-size:36px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.36px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_b452d1-c8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_b452d1-c8[data-kb-block=\"kb-adv-heading14105_b452d1-c8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_b452d1-c8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_b452d1-c8[data-kb-block=\"kb-adv-heading14105_b452d1-c8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14105_b452d1-c8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_b452d1-c8\">Qu\u2019est-ce que l\u2019externalisation des processus d\u2019affaires (BPO)?<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14105_7ab0ef-e3, .wp-block-kadence-advancedheading.kt-adv-heading14105_7ab0ef-e3[data-kb-block=\"kb-adv-heading14105_7ab0ef-e3\"]{font-size:16px;line-height:24px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_7ab0ef-e3 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_7ab0ef-e3[data-kb-block=\"kb-adv-heading14105_7ab0ef-e3\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_7ab0ef-e3 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_7ab0ef-e3[data-kb-block=\"kb-adv-heading14105_7ab0ef-e3\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14105_7ab0ef-e3, .wp-block-kadence-advancedheading.kt-adv-heading14105_7ab0ef-e3[data-kb-block=\"kb-adv-heading14105_7ab0ef-e3\"]{padding-right:16px;padding-left:16px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_7ab0ef-e3, .wp-block-kadence-advancedheading.kt-adv-heading14105_7ab0ef-e3[data-kb-block=\"kb-adv-heading14105_7ab0ef-e3\"]{padding-right:16px;padding-left:16px;font-size:16px;line-height:1.5px;}}<\/style>\n<p class=\"kt-adv-heading14105_7ab0ef-e3 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_7ab0ef-e3\">L\u2019externalisation des processus d\u2019affaires (BPO) consiste \u00e0 engager un prestataire tiers pour g\u00e9rer des fonctions sp\u00e9cifiques de l\u2019entreprise telles que le service \u00e0 la client\u00e8le, les op\u00e9rations administratives, la paie, les ressources humaines, la saisie de donn\u00e9es, le support informatique ou les centres d\u2019appels.\n\nAu lieu de g\u00e9rer toutes les t\u00e2ches en interne, les entreprises externalisent ces processus \u00e0 un partenaire BPO de confiance comme Group NB. Cela permet aux entreprises de:<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_019ab4-dc:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_019ab4-dc ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_019ab4-dc ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_019ab4-dc .kb-svg-icon-wrap{font-size:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_019ab4-dc ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items14105_019ab4-dc ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items14105_019ab4-dc ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{font-size:16px;line-height:23px;font-family:Lato;font-weight:400;}.kt-svg-icon-list-items14105_019ab4-dc ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items14105_019ab4-dc kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-14105_ee6b86-c6 .kt-svg-icon-list-single{color:#28a748 !important;}.kt-svg-icon-list-item-14105_ee6b86-c6 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14105_ee6b86-c6\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">R\u00e9duire les co\u00fbts en diminuant les frais g\u00e9n\u00e9raux et les d\u00e9penses de main-d\u2019\u0153uvre.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-14105_65f0e5-e4 .kt-svg-icon-list-single{color:#28a745 !important;}.kt-svg-icon-list-item-14105_65f0e5-e4 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14105_65f0e5-e4\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Am\u00e9liorer l\u2019efficacit\u00e9 gr\u00e2ce \u00e0 des professionnels sp\u00e9cialis\u00e9s prenant en charge les t\u00e2ches.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-14105_2255a4-bc .kt-svg-icon-list-single{color:#28a745 !important;}.kt-svg-icon-list-item-14105_2255a4-bc .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14105_2255a4-bc\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Se concentrer sur les activit\u00e9s principales de l\u2019entreprise telles que la croissance, les ventes et l\u2019innovation.<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns14105_c95237-d6{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns14105_c95237-d6 .kt-button{font-weight:normal;font-style:normal;}.kt-btns14105_c95237-d6 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14105_c95237-d6 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14105_c95237-d6 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_c95237-d6 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14105_c95237-d6 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14105_c95237-d6 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_c95237-d6 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns14105_c95237-d6\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn14105_2f8d8b-a8.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn14105_2f8d8b-a8.kb-button{background:#ab1100;font-size:18px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;padding-top:12px;padding-right:16px;padding-bottom:12px;padding-left:16px;}.wp-block-kadence-advancedbtn .kb-btn14105_2f8d8b-a8.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn14105_2f8d8b-a8.kb-button:focus{background:#c70000;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;box-shadow:0px 0px 8px 2px rgba(242, 0, 0, 0.2);}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn14105_2f8d8b-a8.kb-button{font-size:12px;}}<\/style><a class=\"kb-button kt-button button kb-btn14105_2f8d8b-a8 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/groupnb.ca\/contact-us-3\/\"><span class=\"kt-btn-inner-text\">Parlez \u00e0 un expert<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column14105_0911f0-92 > .kt-inside-inner-col,.kadence-column14105_0911f0-92 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_0911f0-92 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_0911f0-92 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_0911f0-92 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_0911f0-92 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_0911f0-92{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_0911f0-92 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_0911f0-92 > .kt-inside-inner-col{display:flex;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;row-gap:var(--global-kb-gap-none, 0rem );flex-direction:column;justify-content:center;}.kadence-column14105_0911f0-92, .kt-inside-inner-col > .kadence-column14105_0911f0-92:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_0911f0-92 kvs-lg-false\"><div class=\"kt-inside-inner-col\"><style>.kb-image14105_6dbc8b-37 .kb-image-has-overlay:after{opacity:0.3;}@media all and (max-width: 767px){.wp-block-kadence-image.kb-image14105_6dbc8b-37:not(.kb-specificity-added):not(.kb-extra-specificity-added){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kb-image14105_6dbc8b-37:not(.kb-image-is-ratio-size) .kb-img, .kb-image14105_6dbc8b-37.kb-image-is-ratio-size{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}}<\/style>\n<div class=\"wp-block-kadence-image kb-image14105_6dbc8b-37\"><figure class=\"aligncenter kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-land169\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-scaled.webp\" alt=\"\" class=\"kb-img wp-image-11663\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-scaled.webp 2560w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-300x200.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-1030x687.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-768x512.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-1536x1024.webp 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo1-2048x1366.webp 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/div><\/figure><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_9e6c56-b2 > .kt-inside-inner-col{padding-bottom:32px;}.kadence-column14105_9e6c56-b2 > .kt-inside-inner-col,.kadence-column14105_9e6c56-b2 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_9e6c56-b2 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_9e6c56-b2 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_9e6c56-b2 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_9e6c56-b2 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_9e6c56-b2{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_9e6c56-b2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_9e6c56-b2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_9e6c56-b2 kvs-lg-false\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_fc0f59-a6 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_fc0f59-a6 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_fc0f59-a6 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_fc0f59-a6 > .kt-row-layout-overlay{opacity:0.30;}@media all and (min-width: 1025px){.kb-row-layout-id14105_fc0f59-a6{display:none !important;}}@media all and (max-width: 1024px){.kb-row-layout-id14105_fc0f59-a6 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_fc0f59-a6 > .kt-row-column-wrap{padding-right:16px;padding-bottom:16px;padding-left:16px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_fc0f59-a6 alignnone kb-v-lg-hidden wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_cc95de-31 > .kt-inside-inner-col,.kadence-column14105_cc95de-31 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_cc95de-31 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_cc95de-31 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_cc95de-31 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_cc95de-31 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_cc95de-31{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_cc95de-31 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_cc95de-31 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_cc95de-31\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_7fc5a0-a1, .wp-block-kadence-advancedheading.kt-adv-heading14105_7fc5a0-a1[data-kb-block=\"kb-adv-heading14105_7fc5a0-a1\"]{font-size:36px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.36px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_7fc5a0-a1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_7fc5a0-a1[data-kb-block=\"kb-adv-heading14105_7fc5a0-a1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_7fc5a0-a1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_7fc5a0-a1[data-kb-block=\"kb-adv-heading14105_7fc5a0-a1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14105_7fc5a0-a1, .wp-block-kadence-advancedheading.kt-adv-heading14105_7fc5a0-a1[data-kb-block=\"kb-adv-heading14105_7fc5a0-a1\"]{padding-right:16px;padding-left:16px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_7fc5a0-a1, .wp-block-kadence-advancedheading.kt-adv-heading14105_7fc5a0-a1[data-kb-block=\"kb-adv-heading14105_7fc5a0-a1\"]{padding-right:0px;padding-left:0px;font-size:28px;}}<\/style>\n<p class=\"kt-adv-heading14105_7fc5a0-a1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_7fc5a0-a1\">Qu\u2019est-ce que l\u2019externalisation des processus d\u2019affaires (BPO)?<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14105_d8243b-24, .wp-block-kadence-advancedheading.kt-adv-heading14105_d8243b-24[data-kb-block=\"kb-adv-heading14105_d8243b-24\"]{font-size:16px;line-height:1.5;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_d8243b-24 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_d8243b-24[data-kb-block=\"kb-adv-heading14105_d8243b-24\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_d8243b-24 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_d8243b-24[data-kb-block=\"kb-adv-heading14105_d8243b-24\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14105_d8243b-24, .wp-block-kadence-advancedheading.kt-adv-heading14105_d8243b-24[data-kb-block=\"kb-adv-heading14105_d8243b-24\"]{padding-right:16px;padding-left:16px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_d8243b-24, .wp-block-kadence-advancedheading.kt-adv-heading14105_d8243b-24[data-kb-block=\"kb-adv-heading14105_d8243b-24\"]{padding-right:16px;padding-left:16px;font-size:16px;line-height:1.5;}}<\/style>\n<p class=\"kt-adv-heading14105_d8243b-24 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_d8243b-24\">L\u2019externalisation des processus d\u2019affaires (BPO) consiste \u00e0 engager un prestataire tiers pour g\u00e9rer des fonctions sp\u00e9cifiques de l\u2019entreprise telles que le service \u00e0 la client\u00e8le, les op\u00e9rations administratives, la paie, les ressources humaines, la saisie de donn\u00e9es, le support informatique ou les centres d\u2019appels.\n\nAu lieu de g\u00e9rer toutes les t\u00e2ches en interne, les entreprises externalisent ces processus \u00e0 un partenaire BPO de confiance comme Group NB. Cela permet aux entreprises de:<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_df3d50-eb:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_df3d50-eb ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;padding-right:16px;padding-left:16px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_df3d50-eb ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_df3d50-eb .kb-svg-icon-wrap{font-size:18px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_df3d50-eb ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items14105_df3d50-eb ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items14105_df3d50-eb ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{font-size:16px;line-height:5px;font-family:Lato;font-weight:400;}.kt-svg-icon-list-items14105_df3d50-eb ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}@media all and (max-width: 767px){.kt-svg-icon-list-items14105_df3d50-eb ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items14105_df3d50-eb ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{font-size:16px;line-height:25px;}}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items14105_df3d50-eb kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11662_55d7a1-37 .kt-svg-icon-list-single{color:#28a748 !important;}.kt-svg-icon-list-item-11662_55d7a1-37 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul>\r\n \t<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_55d7a1-37\"><span class=\"kt-svg-icon-list-text\">\u00c9conomiser sur les co\u00fbts en r\u00e9duisant les frais g\u00e9n\u00e9raux et les d\u00e9penses de main-d\u2019\u0153uvre.<\/span><\/li>\r\n<\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_970e76-c9 .kt-svg-icon-list-single{color:#28a745 !important;}.kt-svg-icon-list-item-11662_970e76-c9 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul>\r\n \t<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_970e76-c9\"><span class=\"kt-svg-icon-list-text\">Am\u00e9liorer l\u2019efficacit\u00e9 gr\u00e2ce \u00e0 des professionnels sp\u00e9cialis\u00e9s prenant en charge les t\u00e2ches.<\/span><\/li>\r\n<\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_3a4751-c1 .kt-svg-icon-list-single{color:#28a745 !important;}.kt-svg-icon-list-item-11662_3a4751-c1 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul>\r\n \t<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_3a4751-c1\"><span class=\"kt-svg-icon-list-text\">Se concentrer sur les activit\u00e9s principales de l\u2019entreprise, telles que la croissance, les ventes et l\u2019innovation.<\/span><\/li>\r\n<\/ul>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns14105_4ef60b-1d{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns14105_4ef60b-1d .kt-button{font-weight:normal;font-style:normal;}.kt-btns14105_4ef60b-1d .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14105_4ef60b-1d .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14105_4ef60b-1d .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_4ef60b-1d .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14105_4ef60b-1d .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14105_4ef60b-1d .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_4ef60b-1d .kt-btn-wrap-0 .kt-button:focus{background:#444444;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn.kb-btns14105_4ef60b-1d{padding-right:16px;padding-left:16px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns14105_4ef60b-1d{padding-right:16px;padding-left:16px;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns14105_4ef60b-1d\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn14105_1e6c39-2c.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn14105_1e6c39-2c.kb-button{background:#ab1100;font-size:16px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;padding-top:12px;padding-right:16px;padding-bottom:12px;padding-left:16px;}.wp-block-kadence-advancedbtn .kb-btn14105_1e6c39-2c.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn14105_1e6c39-2c.kb-button:focus{background:#c70000;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;box-shadow:0px 0px 8px 2px rgba(242, 0, 0, 0.2);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn14105_1e6c39-2c.kb-button{padding-top:10px;padding-bottom:10px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn14105_1e6c39-2c.kb-button{font-size:16px;padding-top:10px;padding-bottom:10px;}}<\/style><a class=\"kb-button kt-button button kb-btn14105_1e6c39-2c kt-btn-size-large kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/groupnb.ca\/contact-us-3\/\"><span class=\"kt-btn-inner-text\">Parlez \u00e0 un expert<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_162678-59 > .kt-inside-inner-col{padding-top:128px;padding-right:128px;padding-bottom:128px;padding-left:128px;}.kadence-column14105_162678-59 > .kt-inside-inner-col,.kadence-column14105_162678-59 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_162678-59 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_162678-59 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_162678-59 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_162678-59 > .kt-inside-inner-col{background-color:#f8f8f8;}.kadence-column14105_162678-59 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_162678-59{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_162678-59 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_162678-59 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_162678-59 kvs-md-false kvs-sm-false\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_328b70-5c > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_328b70-5c > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_328b70-5c > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_328b70-5c > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_328b70-5c > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_328b70-5c > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_328b70-5c alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_89d92f-85 > .kt-inside-inner-col,.kadence-column14105_89d92f-85 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_89d92f-85 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_89d92f-85 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_89d92f-85 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_89d92f-85 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_89d92f-85{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_89d92f-85 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_89d92f-85 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_89d92f-85\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_c9c481-ad, .wp-block-kadence-advancedheading.kt-adv-heading14105_c9c481-ad[data-kb-block=\"kb-adv-heading14105_c9c481-ad\"]{text-align:center;font-size:48px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.48px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_c9c481-ad mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_c9c481-ad[data-kb-block=\"kb-adv-heading14105_c9c481-ad\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_c9c481-ad img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_c9c481-ad[data-kb-block=\"kb-adv-heading14105_c9c481-ad\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14105_c9c481-ad wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_c9c481-ad\">Lib\u00e9rez votre efficacit\u00e9 avec les services BPO de Group NB<\/h2>\n\n\n<style>.kb-row-layout-id14105_91db2f-15 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_91db2f-15 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_91db2f-15 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-sm, 1rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);}.kb-row-layout-id14105_91db2f-15 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id14105_91db2f-15 > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}.kb-row-layout-id14105_91db2f-15 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_91db2f-15 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}}@media all and (max-width: 1024px){.kb-row-layout-id14105_91db2f-15 > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id14105_91db2f-15 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id14105_91db2f-15 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_91db2f-15 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-3-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_4f4c29-0a > .kt-inside-inner-col{display:flex;}.kadence-column14105_4f4c29-0a > .kt-inside-inner-col,.kadence-column14105_4f4c29-0a > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_4f4c29-0a > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-none, 0rem );}.kadence-column14105_4f4c29-0a > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_4f4c29-0a > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_4f4c29-0a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_4f4c29-0a{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_4f4c29-0a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_4f4c29-0a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_4f4c29-0a kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box14105_e88081-64 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box14105_e88081-64 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;background:#f1f1f1;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-info-box14105_e88081-64.wp-block-kadence-infobox{max-width:100%;}.kt-info-box14105_e88081-64 .kadence-info-box-image-inner-intrisic-container{max-width:32px;}.kt-info-box14105_e88081-64 .kadence-info-box-image-inner-intrisic-container .kadence-info-box-image-intrisic{padding-bottom:100%;width:32px;height:0px;max-width:100%;}.kt-info-box14105_e88081-64 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box14105_e88081-64 .kt-info-svg-icon-flip, .kt-info-box14105_e88081-64 .kt-blocks-info-box-number{font-size:32px;}.kt-info-box14105_e88081-64 .kt-blocks-info-box-media{color:#ab1100;background:#f1f1f1;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box14105_e88081-64 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box14105_e88081-64 .kt-infobox-textcontent h3.kt-blocks-info-box-title{font-size:18px;font-family:Poppins;font-style:normal;font-weight:500;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box14105_e88081-64 .kt-infobox-textcontent .kt-blocks-info-box-text{color:#7d7c7c;}.wp-block-kadence-infobox.kt-info-box14105_e88081-64 .kt-blocks-info-box-text{font-size:16px;font-family:Lato;font-style:normal;font-weight:400;}.kt-info-box14105_e88081-64 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box14105_e88081-64 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);}}@media all and (max-width: 767px){.kt-info-box14105_e88081-64 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box14105_e88081-64\"><span class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-left\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-image-inner-intrisic-container\"><div class=\"kadence-info-box-image-intrisic kt-info-animate-none kb-info-box-image-ratio kb-info-box-image-ratio-square\"><div class=\"kadence-info-box-image-inner-intrisic\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/zap-1.png\" alt=\"\" width=\"32\" height=\"32\" class=\"kt-info-box-image wp-image-11614\" title=\"\"><\/div><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h3 class=\"kt-blocks-info-box-title\">Externalisez intelligemment.\nCroissez plus rapidement.<\/h3><p class=\"kt-blocks-info-box-text\">Services BPO complets pour le support client, les t\u00e2ches administratives et les op\u00e9rations de back-office.<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_35c87a-7e > .kt-inside-inner-col,.kadence-column14105_35c87a-7e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_35c87a-7e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_35c87a-7e > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_35c87a-7e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_35c87a-7e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_35c87a-7e{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_35c87a-7e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_35c87a-7e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_35c87a-7e\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box14105_23ebda-f1 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box14105_23ebda-f1 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;background:#f1f1f1;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-info-box14105_23ebda-f1.wp-block-kadence-infobox{max-width:100%;}.kt-info-box14105_23ebda-f1 .kadence-info-box-image-inner-intrisic-container{max-width:32px;}.kt-info-box14105_23ebda-f1 .kadence-info-box-image-inner-intrisic-container .kadence-info-box-image-intrisic{padding-bottom:100%;width:32px;height:0px;max-width:100%;}.kt-info-box14105_23ebda-f1 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box14105_23ebda-f1 .kt-info-svg-icon-flip, .kt-info-box14105_23ebda-f1 .kt-blocks-info-box-number{font-size:32px;}.kt-info-box14105_23ebda-f1 .kt-blocks-info-box-media{color:#ab1100;background:#f1f1f1;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box14105_23ebda-f1 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box14105_23ebda-f1 .kt-infobox-textcontent h3.kt-blocks-info-box-title{font-size:18px;font-family:Poppins;font-style:normal;font-weight:500;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box14105_23ebda-f1 .kt-infobox-textcontent .kt-blocks-info-box-text{color:#7d7c7c;}.wp-block-kadence-infobox.kt-info-box14105_23ebda-f1 .kt-blocks-info-box-text{font-size:16px;font-family:Lato;font-style:normal;font-weight:400;}.kt-info-box14105_23ebda-f1 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box14105_23ebda-f1 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);}}@media all and (max-width: 767px){.kt-info-box14105_23ebda-f1 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box14105_23ebda-f1\"><span class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-left\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-image-inner-intrisic-container\"><div class=\"kadence-info-box-image-intrisic kt-info-animate-none kb-info-box-image-ratio kb-info-box-image-ratio-square\"><div class=\"kadence-info-box-image-inner-intrisic\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/cpu-1.png\" alt=\"\" width=\"32\" height=\"32\" class=\"kt-info-box-image wp-image-11618\" title=\"\"><\/div><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h3 class=\"kt-blocks-info-box-title\">BPO ax\u00e9 sur les processus, con\u00e7u pour performer<\/h3><p class=\"kt-blocks-info-box-text\">Service externalis\u00e9 24\/7 pour le support client, la gestion des donn\u00e9es et les \u00e9quipes virtuelles<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_7d9762-41 > .kt-inside-inner-col,.kadence-column14105_7d9762-41 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_7d9762-41 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_7d9762-41 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_7d9762-41 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_7d9762-41 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_7d9762-41{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_7d9762-41 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_7d9762-41 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_7d9762-41\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box14105_5f121f-22 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box14105_5f121f-22 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;background:#f1f1f1;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-info-box14105_5f121f-22.wp-block-kadence-infobox{max-width:100%;}.kt-info-box14105_5f121f-22 .kadence-info-box-image-inner-intrisic-container{max-width:32px;}.kt-info-box14105_5f121f-22 .kadence-info-box-image-inner-intrisic-container .kadence-info-box-image-intrisic{padding-bottom:100%;width:32px;height:0px;max-width:100%;}.kt-info-box14105_5f121f-22 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box14105_5f121f-22 .kt-info-svg-icon-flip, .kt-info-box14105_5f121f-22 .kt-blocks-info-box-number{font-size:32px;}.kt-info-box14105_5f121f-22 .kt-blocks-info-box-media{color:#ab1100;background:#f1f1f1;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box14105_5f121f-22 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box14105_5f121f-22 .kt-infobox-textcontent h3.kt-blocks-info-box-title{font-size:18px;font-family:Poppins;font-style:normal;font-weight:500;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box14105_5f121f-22 .kt-infobox-textcontent .kt-blocks-info-box-text{color:#7d7c7c;}.wp-block-kadence-infobox.kt-info-box14105_5f121f-22 .kt-blocks-info-box-text{font-size:16px;font-family:Lato;font-style:normal;font-weight:400;}.kt-info-box14105_5f121f-22 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box14105_5f121f-22 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);}}@media all and (max-width: 767px){.kt-info-box14105_5f121f-22 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box14105_5f121f-22\"><span class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-left\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-image-inner-intrisic-container\"><div class=\"kadence-info-box-image-intrisic kt-info-animate-none kb-info-box-image-ratio kb-info-box-image-ratio-square\"><div class=\"kadence-info-box-image-inner-intrisic\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/handshake-1.png\" alt=\"\" width=\"32\" height=\"32\" class=\"kt-info-box-image wp-image-11622\" title=\"\"><\/div><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h3 class=\"kt-blocks-info-box-title\">Votre flux de travail, notre \u00e9quipe<\/h3><p class=\"kt-blocks-info-box-text\">\u00c9quipes BPO qualifi\u00e9es qui g\u00e8rent les t\u00e2ches r\u00e9p\u00e9titives afin que votre \u00e9quipe principale puisse se concentrer sur la croissance.<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column14105_83eba9-26 > .kt-inside-inner-col{padding-top:16px;padding-right:16px;padding-bottom:64px;padding-left:16px;}.kadence-column14105_83eba9-26 > .kt-inside-inner-col,.kadence-column14105_83eba9-26 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_83eba9-26 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_83eba9-26 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_83eba9-26 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_83eba9-26 > .kt-inside-inner-col{background-color:#f8f8f8;}.kadence-column14105_83eba9-26 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_83eba9-26{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_83eba9-26 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_83eba9-26 > .kt-inside-inner-col{padding-top:40px;padding-bottom:32px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_83eba9-26 kvs-lg-false\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_c667ac-3d > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_c667ac-3d > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_c667ac-3d > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_c667ac-3d > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_c667ac-3d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_c667ac-3d > .kt-row-column-wrap{padding-top:0px;padding-bottom:8px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_c667ac-3d alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_4ecbc7-40 > .kt-inside-inner-col,.kadence-column14105_4ecbc7-40 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_4ecbc7-40 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_4ecbc7-40 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_4ecbc7-40 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_4ecbc7-40 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_4ecbc7-40{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_4ecbc7-40 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_4ecbc7-40 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_4ecbc7-40\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_182bd7-6e, .wp-block-kadence-advancedheading.kt-adv-heading14105_182bd7-6e[data-kb-block=\"kb-adv-heading14105_182bd7-6e\"]{text-align:left;font-size:36px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.48px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_182bd7-6e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_182bd7-6e[data-kb-block=\"kb-adv-heading14105_182bd7-6e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_182bd7-6e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_182bd7-6e[data-kb-block=\"kb-adv-heading14105_182bd7-6e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14105_182bd7-6e, .wp-block-kadence-advancedheading.kt-adv-heading14105_182bd7-6e[data-kb-block=\"kb-adv-heading14105_182bd7-6e\"]{font-size:28px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_182bd7-6e, .wp-block-kadence-advancedheading.kt-adv-heading14105_182bd7-6e[data-kb-block=\"kb-adv-heading14105_182bd7-6e\"]{font-size:28px;}}<\/style>\n<p class=\"kt-adv-heading14105_182bd7-6e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_182bd7-6e\">Unlock Efficiency with Group NB\u2019s BPO Services<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_d4e853-c9 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_d4e853-c9 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_d4e853-c9 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-sm, 1rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);}.kb-row-layout-id14105_d4e853-c9 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id14105_d4e853-c9 > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}.kb-row-layout-id14105_d4e853-c9 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_d4e853-c9 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}}@media all and (max-width: 1024px){.kb-row-layout-id14105_d4e853-c9 > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id14105_d4e853-c9 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id14105_d4e853-c9 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_d4e853-c9 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-3-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_a699c3-25 > .kt-inside-inner-col{display:flex;}.kadence-column14105_a699c3-25 > .kt-inside-inner-col,.kadence-column14105_a699c3-25 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_a699c3-25 > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-none, 0rem );}.kadence-column14105_a699c3-25 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_a699c3-25 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_a699c3-25 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_a699c3-25{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_a699c3-25 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_a699c3-25 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_a699c3-25 kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box14105_811a74-13 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box14105_811a74-13 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;background:#f1f1f1;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-info-box14105_811a74-13.wp-block-kadence-infobox{max-width:100%;}.kt-info-box14105_811a74-13 .kadence-info-box-image-inner-intrisic-container{max-width:32px;}.kt-info-box14105_811a74-13 .kadence-info-box-image-inner-intrisic-container .kadence-info-box-image-intrisic{padding-bottom:100%;width:32px;height:0px;max-width:100%;}.kt-info-box14105_811a74-13 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box14105_811a74-13 .kt-info-svg-icon-flip, .kt-info-box14105_811a74-13 .kt-blocks-info-box-number{font-size:32px;}.kt-info-box14105_811a74-13 .kt-blocks-info-box-media{color:#ab1100;background:#f1f1f1;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box14105_811a74-13 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box14105_811a74-13 .kt-infobox-textcontent h3.kt-blocks-info-box-title{font-size:18px;font-family:Poppins;font-style:normal;font-weight:500;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box14105_811a74-13 .kt-infobox-textcontent .kt-blocks-info-box-text{color:#7d7c7c;}.wp-block-kadence-infobox.kt-info-box14105_811a74-13 .kt-blocks-info-box-text{font-size:16px;font-family:Lato;font-style:normal;font-weight:400;}.kt-info-box14105_811a74-13 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box14105_811a74-13 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);}}@media all and (max-width: 767px){.kt-info-box14105_811a74-13 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box14105_811a74-13\"><span class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-left\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-image-inner-intrisic-container\"><div class=\"kadence-info-box-image-intrisic kt-info-animate-none kb-info-box-image-ratio kb-info-box-image-ratio-square\"><div class=\"kadence-info-box-image-inner-intrisic\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/zap-1.png\" alt=\"\" width=\"32\" height=\"32\" class=\"kt-info-box-image wp-image-11614\" title=\"\"><\/div><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h3 class=\"kt-blocks-info-box-title\">Externalisez intelligemment.\nCroissez plus rapidement.<\/h3><p class=\"kt-blocks-info-box-text\">Services BPO complets pour le support client, les t\u00e2ches administratives et les op\u00e9rations de back-office.<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_8e22db-8d > .kt-inside-inner-col,.kadence-column14105_8e22db-8d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_8e22db-8d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_8e22db-8d > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_8e22db-8d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_8e22db-8d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_8e22db-8d{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_8e22db-8d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_8e22db-8d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_8e22db-8d\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box14105_416ea9-3c .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box14105_416ea9-3c .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;background:#f1f1f1;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-info-box14105_416ea9-3c.wp-block-kadence-infobox{max-width:100%;}.kt-info-box14105_416ea9-3c .kadence-info-box-image-inner-intrisic-container{max-width:32px;}.kt-info-box14105_416ea9-3c .kadence-info-box-image-inner-intrisic-container .kadence-info-box-image-intrisic{padding-bottom:100%;width:32px;height:0px;max-width:100%;}.kt-info-box14105_416ea9-3c .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box14105_416ea9-3c .kt-info-svg-icon-flip, .kt-info-box14105_416ea9-3c .kt-blocks-info-box-number{font-size:32px;}.kt-info-box14105_416ea9-3c .kt-blocks-info-box-media{color:#ab1100;background:#f1f1f1;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box14105_416ea9-3c .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box14105_416ea9-3c .kt-infobox-textcontent h3.kt-blocks-info-box-title{font-size:18px;font-family:Poppins;font-style:normal;font-weight:500;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box14105_416ea9-3c .kt-infobox-textcontent .kt-blocks-info-box-text{color:#7d7c7c;}.wp-block-kadence-infobox.kt-info-box14105_416ea9-3c .kt-blocks-info-box-text{font-size:16px;font-family:Lato;font-style:normal;font-weight:400;}.kt-info-box14105_416ea9-3c .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box14105_416ea9-3c .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);}}@media all and (max-width: 767px){.kt-info-box14105_416ea9-3c .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box14105_416ea9-3c\"><span class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-left\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-image-inner-intrisic-container\"><div class=\"kadence-info-box-image-intrisic kt-info-animate-none kb-info-box-image-ratio kb-info-box-image-ratio-square\"><div class=\"kadence-info-box-image-inner-intrisic\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/cpu-1.png\" alt=\"\" width=\"32\" height=\"32\" class=\"kt-info-box-image wp-image-11618\" title=\"\"><\/div><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h3 class=\"kt-blocks-info-box-title\">BPO ax\u00e9 sur les processus, con\u00e7u pour performer<\/h3><p class=\"kt-blocks-info-box-text\">Service externalis\u00e9 24\/7 pour le support client, la gestion des donn\u00e9es et les \u00e9quipes virtuelles<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_24303a-6b > .kt-inside-inner-col,.kadence-column14105_24303a-6b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_24303a-6b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_24303a-6b > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_24303a-6b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_24303a-6b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_24303a-6b{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_24303a-6b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_24303a-6b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_24303a-6b\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-column.kb-section-dir-horizontal > .kt-inside-inner-col > .kt-info-box14105_a9cd3f-66 .kt-blocks-info-box-link-wrap{max-width:unset;}.kt-info-box14105_a9cd3f-66 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;background:#f1f1f1;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-info-box14105_a9cd3f-66.wp-block-kadence-infobox{max-width:100%;}.kt-info-box14105_a9cd3f-66 .kadence-info-box-image-inner-intrisic-container{max-width:32px;}.kt-info-box14105_a9cd3f-66 .kadence-info-box-image-inner-intrisic-container .kadence-info-box-image-intrisic{padding-bottom:100%;width:32px;height:0px;max-width:100%;}.kt-info-box14105_a9cd3f-66 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box14105_a9cd3f-66 .kt-info-svg-icon-flip, .kt-info-box14105_a9cd3f-66 .kt-blocks-info-box-number{font-size:32px;}.kt-info-box14105_a9cd3f-66 .kt-blocks-info-box-media{color:#ab1100;background:#f1f1f1;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box14105_a9cd3f-66 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box14105_a9cd3f-66 .kt-infobox-textcontent h3.kt-blocks-info-box-title{font-size:18px;font-family:Poppins;font-style:normal;font-weight:500;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box14105_a9cd3f-66 .kt-infobox-textcontent .kt-blocks-info-box-text{color:#7d7c7c;}.wp-block-kadence-infobox.kt-info-box14105_a9cd3f-66 .kt-blocks-info-box-text{font-size:16px;font-family:Lato;font-style:normal;font-weight:400;}.kt-info-box14105_a9cd3f-66 .kt-blocks-info-box-learnmore{background:transparent;border-width:0px 0px 0px 0px;padding-top:4px;padding-right:8px;padding-bottom:4px;padding-left:8px;margin-top:10px;margin-right:0px;margin-bottom:10px;margin-left:0px;}@media all and (max-width: 1024px){.kt-info-box14105_a9cd3f-66 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);}}@media all and (max-width: 767px){.kt-info-box14105_a9cd3f-66 .kt-blocks-info-box-link-wrap{border-top:0px solid var(--global-palette7, #eeeeee);border-right:0px solid var(--global-palette7, #eeeeee);border-bottom:0px solid var(--global-palette7, #eeeeee);border-left:0px solid var(--global-palette7, #eeeeee);}}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box14105_a9cd3f-66\"><span class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-left\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-image-inner-intrisic-container\"><div class=\"kadence-info-box-image-intrisic kt-info-animate-none kb-info-box-image-ratio kb-info-box-image-ratio-square\"><div class=\"kadence-info-box-image-inner-intrisic\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/handshake-1.png\" alt=\"\" width=\"32\" height=\"32\" class=\"kt-info-box-image wp-image-11622\" title=\"\"><\/div><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><h3 class=\"kt-blocks-info-box-title\">Votre flux de travail, notre \u00e9quipe<\/h3><p class=\"kt-blocks-info-box-text\">\u00c9quipes BPO qualifi\u00e9es qui g\u00e8rent les t\u00e2ches r\u00e9p\u00e9titives afin que votre \u00e9quipe principale puisse se concentrer sur la croissance.<\/p><\/div><\/span><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kb-row-layout-id14105_3f6f6f-a5 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_3f6f6f-a5 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_3f6f6f-a5 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:64px;grid-template-columns:minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id14105_3f6f6f-a5 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_3f6f6f-a5 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (min-width: 768px) and (max-width: 1024px){.kb-row-layout-id14105_3f6f6f-a5{display:none !important;}}@media all and (max-width: 767px){.kb-row-layout-id14105_3f6f6f-a5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_3f6f6f-a5{display:none !important;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_3f6f6f-a5 alignnone kb-v-md-hidden kb-v-sm-hidden wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_565f28-f5 > .kt-inside-inner-col{display:flex;}.kadence-column14105_565f28-f5 > .kt-inside-inner-col{padding-right:64px;padding-left:128px;}.kadence-column14105_565f28-f5 > .kt-inside-inner-col,.kadence-column14105_565f28-f5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_565f28-f5 > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_565f28-f5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}.kadence-column14105_565f28-f5 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column14105_565f28-f5 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column14105_565f28-f5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14105_565f28-f5{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_565f28-f5{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_565f28-f5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_565f28-f5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_565f28-f5{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14105_565f28-f5{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_565f28-f5{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_565f28-f5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14105_565f28-f5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14105_565f28-f5{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_565f28-f5{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_565f28-f5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_565f28-f5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_565f28-f5 kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_3050aa-a2, .wp-block-kadence-advancedheading.kt-adv-heading14105_3050aa-a2[data-kb-block=\"kb-adv-heading14105_3050aa-a2\"]{padding-bottom:0px;text-align:left;font-size:36px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.36px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_3050aa-a2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_3050aa-a2[data-kb-block=\"kb-adv-heading14105_3050aa-a2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_3050aa-a2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_3050aa-a2[data-kb-block=\"kb-adv-heading14105_3050aa-a2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14105_3050aa-a2 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14105_3050aa-a2\">Comment les solutions BPO g\u00e9r\u00e9es de Group NB produisent des r\u00e9sultats<\/h2>\n\n\n<style>.kb-row-layout-id14105_abc5a4-31 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_abc5a4-31 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_abc5a4-31 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_abc5a4-31 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_abc5a4-31 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_abc5a4-31 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_abc5a4-31 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_247eae-dd > .kt-inside-inner-col,.kadence-column14105_247eae-dd > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_247eae-dd > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_247eae-dd > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_247eae-dd > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_247eae-dd > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_247eae-dd{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_247eae-dd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_247eae-dd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_247eae-dd\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_43c54c-c4, .wp-block-kadence-advancedheading.kt-adv-heading14105_43c54c-c4[data-kb-block=\"kb-adv-heading14105_43c54c-c4\"]{padding-bottom:32px;font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_43c54c-c4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_43c54c-c4[data-kb-block=\"kb-adv-heading14105_43c54c-c4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_43c54c-c4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_43c54c-c4[data-kb-block=\"kb-adv-heading14105_43c54c-c4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_43c54c-c4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_43c54c-c4\">Du support client et la saisie de donn\u00e9es \u00e0 l\u2019administration virtuelle et la gestion CRM, nos professionnels form\u00e9s travaillent avec pr\u00e9cision\u2014augmentant la productivit\u00e9, garantissant l\u2019exactitude et lib\u00e9rant votre \u00e9quipe interne pour se concentrer sur ce qui compte le plus.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_0450dd-f9 > .kt-inside-inner-col,.kadence-column14105_0450dd-f9 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_0450dd-f9 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_0450dd-f9 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_0450dd-f9 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_0450dd-f9 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_0450dd-f9{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_0450dd-f9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_0450dd-f9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_0450dd-f9\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns14105_353951-05{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns14105_353951-05 .kt-button{font-weight:normal;font-style:normal;}.kt-btns14105_353951-05 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14105_353951-05 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14105_353951-05 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_353951-05 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14105_353951-05 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14105_353951-05 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_353951-05 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns14105_353951-05\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn14105_e6de6c-4b.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn14105_e6de6c-4b.kb-button{background:#ab1100;font-size:18px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;padding-top:12px;padding-right:16px;padding-bottom:12px;padding-left:16px;}.wp-block-kadence-advancedbtn .kb-btn14105_e6de6c-4b.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn14105_e6de6c-4b.kb-button:focus{background:#c70000;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;box-shadow:0px 0px 8px 2px rgba(242, 0, 0, 0.2);}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn14105_e6de6c-4b.kb-button{font-size:12px;}}<\/style><a class=\"kb-button kt-button button kb-btn14105_e6de6c-4b kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/groupnb.ca\/contact-us-3\/\"><span class=\"kt-btn-inner-text\">En savoir plus sur nous<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column14105_4356ed-26 > .kt-inside-inner-col,.kadence-column14105_4356ed-26 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_4356ed-26 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_4356ed-26 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_4356ed-26 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_4356ed-26 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_4356ed-26{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_4356ed-26 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_4356ed-26 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_4356ed-26\"><div class=\"kt-inside-inner-col\"><style>.kb-image14105_933843-b8.kb-image-is-ratio-size, .kb-image14105_933843-b8 .kb-image-is-ratio-size{max-width:563px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image14105_933843-b8.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image14105_933843-b8 .kb-image-is-ratio-size{align-self:unset;}.kb-image14105_933843-b8{max-width:563px;}.image-is-svg.kb-image14105_933843-b8{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image14105_933843-b8 img{width:100%;}.kb-image14105_933843-b8 .kb-image-has-overlay:after{opacity:0.3;}.kb-image14105_933843-b8 img.kb-img, .kb-image14105_933843-b8 .kb-img img{object-position:52% 19%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14105_933843-b8 size-full kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-square\"><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"1500\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/40_.png\" alt=\"\" class=\"kb-img wp-image-16128\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/40_.png 1500w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/40_-300x300.png 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/40_-1030x1030.png 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/40_-80x80.png 80w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/40_-768x768.png 768w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_5ef3a3-c9 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_5ef3a3-c9 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_5ef3a3-c9 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:64px;grid-template-columns:minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id14105_5ef3a3-c9 > .kt-row-layout-overlay{opacity:0.30;}@media all and (min-width: 1025px){.kb-row-layout-id14105_5ef3a3-c9{display:none !important;}}@media all and (max-width: 1024px){.kb-row-layout-id14105_5ef3a3-c9 > .kt-row-column-wrap{padding-top:32px;padding-bottom:32px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_5ef3a3-c9 > .kt-row-column-wrap{padding-bottom:32px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_5ef3a3-c9 alignnone kb-v-lg-hidden wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_d0593f-7a > .kt-inside-inner-col,.kadence-column14105_d0593f-7a > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_d0593f-7a > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_d0593f-7a > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_d0593f-7a > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_d0593f-7a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_d0593f-7a{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_d0593f-7a > .kt-inside-inner-col{padding-right:88px;padding-left:88px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_d0593f-7a > .kt-inside-inner-col{padding-right:32px;padding-left:32px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_d0593f-7a\"><div class=\"kt-inside-inner-col\"><style>.kb-image14105_6f6929-0c .kb-image-has-overlay:after{opacity:0.3;}.kb-image14105_6f6929-0c img.kb-img, .kb-image14105_6f6929-0c .kb-img img{object-position:52% 19%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14105_6f6929-0c size-medium_large kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-square\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"768\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/40_-768x768.png\" alt=\"\" class=\"kb-img wp-image-16128\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/40_-768x768.png 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/40_-300x300.png 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/40_-1030x1030.png 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/40_-80x80.png 80w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/40_.png 1500w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_3b48c5-da > .kt-inside-inner-col{display:flex;}.kadence-column14105_3b48c5-da > .kt-inside-inner-col{padding-right:16px;padding-left:16px;}.kadence-column14105_3b48c5-da > .kt-inside-inner-col,.kadence-column14105_3b48c5-da > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_3b48c5-da > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_3b48c5-da > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}.kadence-column14105_3b48c5-da > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column14105_3b48c5-da > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column14105_3b48c5-da > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14105_3b48c5-da{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_3b48c5-da{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_3b48c5-da > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_3b48c5-da > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_3b48c5-da{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14105_3b48c5-da{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_3b48c5-da{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_3b48c5-da > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14105_3b48c5-da > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14105_3b48c5-da{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_3b48c5-da{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_3b48c5-da > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_3b48c5-da > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_3b48c5-da kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_94bb59-98, .wp-block-kadence-advancedheading.kt-adv-heading14105_94bb59-98[data-kb-block=\"kb-adv-heading14105_94bb59-98\"]{padding-bottom:0px;text-align:left;font-size:36px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.36px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_94bb59-98 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_94bb59-98[data-kb-block=\"kb-adv-heading14105_94bb59-98\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_94bb59-98 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_94bb59-98[data-kb-block=\"kb-adv-heading14105_94bb59-98\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_94bb59-98, .wp-block-kadence-advancedheading.kt-adv-heading14105_94bb59-98[data-kb-block=\"kb-adv-heading14105_94bb59-98\"]{margin-bottom:24px;font-size:28px;}}<\/style>\n<p class=\"kt-adv-heading14105_94bb59-98 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14105_94bb59-98\">Comment les solutions BPO g\u00e9r\u00e9es de Group NB produisent des r\u00e9sultats<\/p>\n\n\n<style>.kb-row-layout-id14105_24e3bb-27 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_24e3bb-27 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_24e3bb-27 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_24e3bb-27 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_24e3bb-27 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_24e3bb-27 > .kt-row-column-wrap{padding-bottom:0px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_24e3bb-27 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_206ea3-c1 > .kt-inside-inner-col,.kadence-column14105_206ea3-c1 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_206ea3-c1 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_206ea3-c1 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_206ea3-c1 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_206ea3-c1 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_206ea3-c1{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_206ea3-c1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_206ea3-c1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_206ea3-c1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_5afd3b-cc, .wp-block-kadence-advancedheading.kt-adv-heading14105_5afd3b-cc[data-kb-block=\"kb-adv-heading14105_5afd3b-cc\"]{padding-bottom:32px;font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_5afd3b-cc mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_5afd3b-cc[data-kb-block=\"kb-adv-heading14105_5afd3b-cc\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_5afd3b-cc img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_5afd3b-cc[data-kb-block=\"kb-adv-heading14105_5afd3b-cc\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_5afd3b-cc, .wp-block-kadence-advancedheading.kt-adv-heading14105_5afd3b-cc[data-kb-block=\"kb-adv-heading14105_5afd3b-cc\"]{font-size:16px;line-height:1.5;}}<\/style>\n<p class=\"kt-adv-heading14105_5afd3b-cc wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_5afd3b-cc\">Du support client et la saisie de donn\u00e9es \u00e0 l\u2019administration virtuelle et la gestion CRM, nos professionnels form\u00e9s travaillent avec pr\u00e9cision\u2014augmentant la productivit\u00e9, garantissant l\u2019exactitude et lib\u00e9rant votre \u00e9quipe interne pour se concentrer sur ce qui compte le plus.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_21533b-34 > .kt-inside-inner-col,.kadence-column14105_21533b-34 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_21533b-34 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_21533b-34 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_21533b-34 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_21533b-34 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_21533b-34{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_21533b-34 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_21533b-34 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_21533b-34\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns14105_89da9b-de{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns14105_89da9b-de .kt-button{font-weight:normal;font-style:normal;}.kt-btns14105_89da9b-de .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14105_89da9b-de .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14105_89da9b-de .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_89da9b-de .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14105_89da9b-de .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14105_89da9b-de .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_89da9b-de .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns14105_89da9b-de\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn14105_54f8ac-f2.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn14105_54f8ac-f2.kb-button{background:#ab1100;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;padding-top:8px;padding-right:16px;padding-bottom:8px;padding-left:16px;}.wp-block-kadence-advancedbtn .kb-btn14105_54f8ac-f2.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn14105_54f8ac-f2.kb-button:focus{background:#c70000;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;box-shadow:0px 0px 8px 2px rgba(242, 0, 0, 0.2);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn14105_54f8ac-f2.kb-button{font-size:16px;padding-top:10px;padding-bottom:10px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn14105_54f8ac-f2.kb-button{font-size:16px;padding-top:10px;padding-bottom:10px;}}<\/style><a class=\"kb-button kt-button button kb-btn14105_54f8ac-f2 kt-btn-size-large kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/groupnb.ca\/contact-us-3\/\"><span class=\"kt-btn-inner-text\">En savoir plus sur nous<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_4b751c-98 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_4b751c-98 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_4b751c-98 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;grid-template-columns:minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id14105_4b751c-98 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_4b751c-98 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (min-width: 768px) and (max-width: 1024px){.kb-row-layout-id14105_4b751c-98{display:none !important;}}@media all and (max-width: 767px){.kb-row-layout-id14105_4b751c-98 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_4b751c-98{display:none !important;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_4b751c-98 alignnone kb-v-md-hidden kb-v-sm-hidden wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_0a34fe-cd > .kt-inside-inner-col,.kadence-column14105_0a34fe-cd > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_0a34fe-cd > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_0a34fe-cd > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_0a34fe-cd > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_0a34fe-cd > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_0a34fe-cd{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_0a34fe-cd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_0a34fe-cd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_0a34fe-cd\"><div class=\"kt-inside-inner-col\"><style>.kb-image14105_799249-ee .kb-image-has-overlay:after{opacity:0.3;}.kb-image14105_799249-ee img.kb-img, .kb-image14105_799249-ee .kb-img img{object-position:52% 19%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14105_799249-ee kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-square\"><img loading=\"lazy\" decoding=\"async\" width=\"2486\" height=\"1658\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1.webp\" alt=\"\" class=\"kb-img wp-image-11686\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1.webp 2486w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1-300x200.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1-1030x687.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1-768x512.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1-1536x1024.webp 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1-2048x1366.webp 2048w\" sizes=\"auto, (max-width: 2486px) 100vw, 2486px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_b9f64e-21 > .kt-inside-inner-col{display:flex;}.kadence-column14105_b9f64e-21 > .kt-inside-inner-col{padding-right:128px;padding-left:64px;}.kadence-column14105_b9f64e-21 > .kt-inside-inner-col,.kadence-column14105_b9f64e-21 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_b9f64e-21 > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_b9f64e-21 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}.kadence-column14105_b9f64e-21 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column14105_b9f64e-21 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column14105_b9f64e-21 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14105_b9f64e-21{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_b9f64e-21{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_b9f64e-21 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_b9f64e-21 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_b9f64e-21{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14105_b9f64e-21{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_b9f64e-21{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_b9f64e-21 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14105_b9f64e-21 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14105_b9f64e-21{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_b9f64e-21{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_b9f64e-21 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_b9f64e-21 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_b9f64e-21 kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_74c9c8-d6, .wp-block-kadence-advancedheading.kt-adv-heading14105_74c9c8-d6[data-kb-block=\"kb-adv-heading14105_74c9c8-d6\"]{padding-bottom:16px;text-align:left;font-size:36px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.36px;color:#ab1100;}.wp-block-kadence-advancedheading.kt-adv-heading14105_74c9c8-d6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_74c9c8-d6[data-kb-block=\"kb-adv-heading14105_74c9c8-d6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_74c9c8-d6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_74c9c8-d6[data-kb-block=\"kb-adv-heading14105_74c9c8-d6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14105_74c9c8-d6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_74c9c8-d6\">BPO complet soutenu par une expertise op\u00e9rationnelle<\/h2>\n\n\n<style>.kb-row-layout-id14105_91193e-6f > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_91193e-6f > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_91193e-6f > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_91193e-6f > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_91193e-6f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_91193e-6f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_91193e-6f alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_ac1394-81 > .kt-inside-inner-col,.kadence-column14105_ac1394-81 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_ac1394-81 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_ac1394-81 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_ac1394-81 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_ac1394-81 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_ac1394-81{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_ac1394-81 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_ac1394-81 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_ac1394-81\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_7c8db1-b8, .wp-block-kadence-advancedheading.kt-adv-heading14105_7c8db1-b8[data-kb-block=\"kb-adv-heading14105_7c8db1-b8\"]{font-size:18px;font-weight:400;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_7c8db1-b8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_7c8db1-b8[data-kb-block=\"kb-adv-heading14105_7c8db1-b8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_7c8db1-b8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_7c8db1-b8[data-kb-block=\"kb-adv-heading14105_7c8db1-b8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_7c8db1-b8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_7c8db1-b8\"><strong>\u00c9quipes d\u2019experts<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_312227-a6 > .kt-inside-inner-col,.kadence-column14105_312227-a6 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_312227-a6 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_312227-a6 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_312227-a6 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_312227-a6 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_312227-a6{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_312227-a6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_312227-a6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_312227-a6\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_6d199f-04, .wp-block-kadence-advancedheading.kt-adv-heading14105_6d199f-04[data-kb-block=\"kb-adv-heading14105_6d199f-04\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_6d199f-04 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_6d199f-04[data-kb-block=\"kb-adv-heading14105_6d199f-04\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_6d199f-04 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_6d199f-04[data-kb-block=\"kb-adv-heading14105_6d199f-04\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_6d199f-04 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_6d199f-04\">Professionnels qualifi\u00e9s pour le support client, la saisie de donn\u00e9es et les t\u00e2ches administratives.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_da74e7-1e > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_da74e7-1e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_da74e7-1e > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_da74e7-1e > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_da74e7-1e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_da74e7-1e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_da74e7-1e alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_b4ad00-a2 > .kt-inside-inner-col,.kadence-column14105_b4ad00-a2 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_b4ad00-a2 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_b4ad00-a2 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_b4ad00-a2 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_b4ad00-a2 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_b4ad00-a2{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_b4ad00-a2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_b4ad00-a2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_b4ad00-a2\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_45962b-60, .wp-block-kadence-advancedheading.kt-adv-heading14105_45962b-60[data-kb-block=\"kb-adv-heading14105_45962b-60\"]{font-size:18px;font-weight:400;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_45962b-60 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_45962b-60[data-kb-block=\"kb-adv-heading14105_45962b-60\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_45962b-60 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_45962b-60[data-kb-block=\"kb-adv-heading14105_45962b-60\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_45962b-60 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_45962b-60\"><strong>Gestion de bout en bout<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_6ff2e0-8d > .kt-inside-inner-col,.kadence-column14105_6ff2e0-8d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_6ff2e0-8d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_6ff2e0-8d > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_6ff2e0-8d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_6ff2e0-8d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_6ff2e0-8d{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_6ff2e0-8d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_6ff2e0-8d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_6ff2e0-8d\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_226b1a-77, .wp-block-kadence-advancedheading.kt-adv-heading14105_226b1a-77[data-kb-block=\"kb-adv-heading14105_226b1a-77\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_226b1a-77 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_226b1a-77[data-kb-block=\"kb-adv-heading14105_226b1a-77\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_226b1a-77 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_226b1a-77[data-kb-block=\"kb-adv-heading14105_226b1a-77\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_226b1a-77 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_226b1a-77\">Int\u00e9gration, paie et conformit\u00e9 enti\u00e8rement g\u00e9r\u00e9es.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_79a7ce-fa > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_79a7ce-fa > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_79a7ce-fa > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_79a7ce-fa > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_79a7ce-fa > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_79a7ce-fa > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_79a7ce-fa alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_57d71c-e2 > .kt-inside-inner-col,.kadence-column14105_57d71c-e2 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_57d71c-e2 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_57d71c-e2 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_57d71c-e2 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_57d71c-e2 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_57d71c-e2{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_57d71c-e2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_57d71c-e2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_57d71c-e2\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_765caf-db, .wp-block-kadence-advancedheading.kt-adv-heading14105_765caf-db[data-kb-block=\"kb-adv-heading14105_765caf-db\"]{font-size:18px;font-weight:400;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_765caf-db mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_765caf-db[data-kb-block=\"kb-adv-heading14105_765caf-db\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_765caf-db img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_765caf-db[data-kb-block=\"kb-adv-heading14105_765caf-db\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_765caf-db wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_765caf-db\"><strong>\u00c9volutif et flexible<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_9cbfcf-6f > .kt-inside-inner-col,.kadence-column14105_9cbfcf-6f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_9cbfcf-6f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_9cbfcf-6f > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_9cbfcf-6f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_9cbfcf-6f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_9cbfcf-6f{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_9cbfcf-6f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_9cbfcf-6f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_9cbfcf-6f\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_a5cad9-9d, .wp-block-kadence-advancedheading.kt-adv-heading14105_a5cad9-9d[data-kb-block=\"kb-adv-heading14105_a5cad9-9d\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_a5cad9-9d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_a5cad9-9d[data-kb-block=\"kb-adv-heading14105_a5cad9-9d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_a5cad9-9d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_a5cad9-9d[data-kb-block=\"kb-adv-heading14105_a5cad9-9d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_a5cad9-9d wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_a5cad9-9d\">Personnel adapt\u00e9 aux p\u00e9riodes de pointe, aux projets ou aux op\u00e9rations 24\/7.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_5c69e5-9c > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_5c69e5-9c > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_5c69e5-9c > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_5c69e5-9c > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_5c69e5-9c > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_5c69e5-9c > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_5c69e5-9c alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_9fa53e-7e > .kt-inside-inner-col,.kadence-column14105_9fa53e-7e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_9fa53e-7e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_9fa53e-7e > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_9fa53e-7e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_9fa53e-7e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_9fa53e-7e{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_9fa53e-7e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_9fa53e-7e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_9fa53e-7e\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_d03624-de, .wp-block-kadence-advancedheading.kt-adv-heading14105_d03624-de[data-kb-block=\"kb-adv-heading14105_d03624-de\"]{font-size:18px;font-weight:400;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_d03624-de mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_d03624-de[data-kb-block=\"kb-adv-heading14105_d03624-de\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_d03624-de img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_d03624-de[data-kb-block=\"kb-adv-heading14105_d03624-de\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_d03624-de wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_d03624-de\"><strong>S\u00e9curis\u00e9 et fiable<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_a9b47a-4e > .kt-inside-inner-col,.kadence-column14105_a9b47a-4e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_a9b47a-4e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_a9b47a-4e > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_a9b47a-4e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_a9b47a-4e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_a9b47a-4e{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_a9b47a-4e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_a9b47a-4e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_a9b47a-4e\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_89899f-cf, .wp-block-kadence-advancedheading.kt-adv-heading14105_89899f-cf[data-kb-block=\"kb-adv-heading14105_89899f-cf\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_89899f-cf mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_89899f-cf[data-kb-block=\"kb-adv-heading14105_89899f-cf\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_89899f-cf img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_89899f-cf[data-kb-block=\"kb-adv-heading14105_89899f-cf\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_89899f-cf wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_89899f-cf\">Forte attention \u00e0 la s\u00e9curit\u00e9 des donn\u00e9es, aux SLA et \u00e0 la responsabilit\u00e9 en mati\u00e8re de performance.<\/p>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_68f6db-dd > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_68f6db-dd > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_68f6db-dd > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;grid-template-columns:minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id14105_68f6db-dd > .kt-row-layout-overlay{opacity:0.30;}@media all and (min-width: 1025px){.kb-row-layout-id14105_68f6db-dd{display:none !important;}}@media all and (max-width: 1024px){.kb-row-layout-id14105_68f6db-dd > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_68f6db-dd > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_68f6db-dd alignnone kb-v-lg-hidden wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_a08a4e-a3 > .kt-inside-inner-col,.kadence-column14105_a08a4e-a3 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_a08a4e-a3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_a08a4e-a3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_a08a4e-a3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_a08a4e-a3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_a08a4e-a3{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_a08a4e-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_a08a4e-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_a08a4e-a3\"><div class=\"kt-inside-inner-col\"><style>.kb-image14105_e65ebe-47 .kb-image-has-overlay:after{opacity:0.3;}.kb-image14105_e65ebe-47 img.kb-img, .kb-image14105_e65ebe-47 .kb-img img{object-position:52% 19%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14105_e65ebe-47 size-medium_large kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-land169\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1-768x512.webp\" alt=\"\" class=\"kb-img wp-image-11686\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1-768x512.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1-300x200.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1-1030x687.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1-1536x1024.webp 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo2-1-2048x1366.webp 2048w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_312af7-1d > .kt-inside-inner-col{display:flex;}.kadence-column14105_312af7-1d > .kt-inside-inner-col{padding-right:16px;padding-bottom:32px;padding-left:16px;}.kadence-column14105_312af7-1d > .kt-inside-inner-col,.kadence-column14105_312af7-1d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_312af7-1d > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_312af7-1d > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}.kadence-column14105_312af7-1d > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column14105_312af7-1d > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column14105_312af7-1d > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14105_312af7-1d{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_312af7-1d{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_312af7-1d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_312af7-1d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_312af7-1d{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14105_312af7-1d{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_312af7-1d{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_312af7-1d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14105_312af7-1d > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14105_312af7-1d{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_312af7-1d{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_312af7-1d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_312af7-1d > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_312af7-1d kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_fd6edf-18, .wp-block-kadence-advancedheading.kt-adv-heading14105_fd6edf-18[data-kb-block=\"kb-adv-heading14105_fd6edf-18\"]{padding-bottom:0px;text-align:left;font-size:36px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.36px;color:#ab1100;}.wp-block-kadence-advancedheading.kt-adv-heading14105_fd6edf-18 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_fd6edf-18[data-kb-block=\"kb-adv-heading14105_fd6edf-18\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_fd6edf-18 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_fd6edf-18[data-kb-block=\"kb-adv-heading14105_fd6edf-18\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_fd6edf-18, .wp-block-kadence-advancedheading.kt-adv-heading14105_fd6edf-18[data-kb-block=\"kb-adv-heading14105_fd6edf-18\"]{font-size:28px;}}<\/style>\n<p class=\"kt-adv-heading14105_fd6edf-18 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_fd6edf-18\">BPO complet soutenu par une expertise op\u00e9rationnelle<\/p>\n\n\n<style>.kb-row-layout-id14105_26066e-56 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_26066e-56 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_26066e-56 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_26066e-56 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_26066e-56 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_26066e-56 > .kt-row-column-wrap{row-gap:8px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_26066e-56 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_64663a-a3 > .kt-inside-inner-col,.kadence-column14105_64663a-a3 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_64663a-a3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_64663a-a3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_64663a-a3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_64663a-a3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_64663a-a3{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_64663a-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_64663a-a3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_64663a-a3\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_54211b-8b, .wp-block-kadence-advancedheading.kt-adv-heading14105_54211b-8b[data-kb-block=\"kb-adv-heading14105_54211b-8b\"]{font-size:18px;font-weight:400;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_54211b-8b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_54211b-8b[data-kb-block=\"kb-adv-heading14105_54211b-8b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_54211b-8b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_54211b-8b[data-kb-block=\"kb-adv-heading14105_54211b-8b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_54211b-8b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_54211b-8b\"><strong>\u00c9quipes d\u2019experts<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_55a70b-8c > .kt-inside-inner-col,.kadence-column14105_55a70b-8c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_55a70b-8c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_55a70b-8c > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_55a70b-8c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_55a70b-8c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_55a70b-8c{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_55a70b-8c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_55a70b-8c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_55a70b-8c\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_158ecc-c4, .wp-block-kadence-advancedheading.kt-adv-heading14105_158ecc-c4[data-kb-block=\"kb-adv-heading14105_158ecc-c4\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_158ecc-c4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_158ecc-c4[data-kb-block=\"kb-adv-heading14105_158ecc-c4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_158ecc-c4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_158ecc-c4[data-kb-block=\"kb-adv-heading14105_158ecc-c4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_158ecc-c4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_158ecc-c4\">Professionnels qualifi\u00e9s pour le support client, la saisie de donn\u00e9es et les t\u00e2ches administratives.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_228b89-f9 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_228b89-f9 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_228b89-f9 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_228b89-f9 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_228b89-f9 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_228b89-f9 > .kt-row-column-wrap{row-gap:8px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_228b89-f9 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_862120-33 > .kt-inside-inner-col,.kadence-column14105_862120-33 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_862120-33 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_862120-33 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_862120-33 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_862120-33 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_862120-33{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_862120-33 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_862120-33 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_862120-33\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_6b3bc1-33, .wp-block-kadence-advancedheading.kt-adv-heading14105_6b3bc1-33[data-kb-block=\"kb-adv-heading14105_6b3bc1-33\"]{font-size:18px;font-weight:400;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_6b3bc1-33 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_6b3bc1-33[data-kb-block=\"kb-adv-heading14105_6b3bc1-33\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_6b3bc1-33 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_6b3bc1-33[data-kb-block=\"kb-adv-heading14105_6b3bc1-33\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_6b3bc1-33 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_6b3bc1-33\"><strong>Gestion de bout en bout<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_d41589-e8 > .kt-inside-inner-col,.kadence-column14105_d41589-e8 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_d41589-e8 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_d41589-e8 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_d41589-e8 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_d41589-e8 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_d41589-e8{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_d41589-e8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_d41589-e8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_d41589-e8\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_913bb8-74, .wp-block-kadence-advancedheading.kt-adv-heading14105_913bb8-74[data-kb-block=\"kb-adv-heading14105_913bb8-74\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_913bb8-74 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_913bb8-74[data-kb-block=\"kb-adv-heading14105_913bb8-74\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_913bb8-74 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_913bb8-74[data-kb-block=\"kb-adv-heading14105_913bb8-74\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_913bb8-74 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_913bb8-74\">Int\u00e9gration, paie et conformit\u00e9 enti\u00e8rement g\u00e9r\u00e9es.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_81a7e0-dc > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_81a7e0-dc > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_81a7e0-dc > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_81a7e0-dc > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_81a7e0-dc > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_81a7e0-dc > .kt-row-column-wrap{row-gap:8px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_81a7e0-dc alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_db4730-c8 > .kt-inside-inner-col,.kadence-column14105_db4730-c8 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_db4730-c8 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_db4730-c8 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_db4730-c8 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_db4730-c8 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_db4730-c8{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_db4730-c8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_db4730-c8 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_db4730-c8\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_2eca77-b4, .wp-block-kadence-advancedheading.kt-adv-heading14105_2eca77-b4[data-kb-block=\"kb-adv-heading14105_2eca77-b4\"]{font-size:18px;font-weight:400;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_2eca77-b4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_2eca77-b4[data-kb-block=\"kb-adv-heading14105_2eca77-b4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_2eca77-b4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_2eca77-b4[data-kb-block=\"kb-adv-heading14105_2eca77-b4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_2eca77-b4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_2eca77-b4\"><strong>\u00c9volutif et flexible<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_2de5bf-9b > .kt-inside-inner-col,.kadence-column14105_2de5bf-9b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_2de5bf-9b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_2de5bf-9b > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_2de5bf-9b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_2de5bf-9b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_2de5bf-9b{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_2de5bf-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_2de5bf-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_2de5bf-9b\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_2706ce-18, .wp-block-kadence-advancedheading.kt-adv-heading14105_2706ce-18[data-kb-block=\"kb-adv-heading14105_2706ce-18\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_2706ce-18 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_2706ce-18[data-kb-block=\"kb-adv-heading14105_2706ce-18\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_2706ce-18 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_2706ce-18[data-kb-block=\"kb-adv-heading14105_2706ce-18\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_2706ce-18 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_2706ce-18\">Personnel adapt\u00e9 aux p\u00e9riodes de pointe, aux projets ou aux op\u00e9rations 24\/7.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_2f4d30-ae > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_2f4d30-ae > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_2f4d30-ae > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_2f4d30-ae > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_2f4d30-ae > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_2f4d30-ae > .kt-row-column-wrap{row-gap:8px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_2f4d30-ae alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_1305b2-d0 > .kt-inside-inner-col,.kadence-column14105_1305b2-d0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_1305b2-d0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_1305b2-d0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_1305b2-d0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_1305b2-d0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_1305b2-d0{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_1305b2-d0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_1305b2-d0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_1305b2-d0\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_8c8227-a8, .wp-block-kadence-advancedheading.kt-adv-heading14105_8c8227-a8[data-kb-block=\"kb-adv-heading14105_8c8227-a8\"]{font-size:18px;font-weight:400;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_8c8227-a8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_8c8227-a8[data-kb-block=\"kb-adv-heading14105_8c8227-a8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_8c8227-a8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_8c8227-a8[data-kb-block=\"kb-adv-heading14105_8c8227-a8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_8c8227-a8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_8c8227-a8\"><strong>S\u00e9curis\u00e9 et fiable<\/strong><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_00e2ca-cd > .kt-inside-inner-col,.kadence-column14105_00e2ca-cd > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_00e2ca-cd > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_00e2ca-cd > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_00e2ca-cd > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_00e2ca-cd > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_00e2ca-cd{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_00e2ca-cd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_00e2ca-cd > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_00e2ca-cd\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_ce5112-43, .wp-block-kadence-advancedheading.kt-adv-heading14105_ce5112-43[data-kb-block=\"kb-adv-heading14105_ce5112-43\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_ce5112-43 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_ce5112-43[data-kb-block=\"kb-adv-heading14105_ce5112-43\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_ce5112-43 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_ce5112-43[data-kb-block=\"kb-adv-heading14105_ce5112-43\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_ce5112-43 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_ce5112-43\">Forte attention \u00e0 la s\u00e9curit\u00e9 des donn\u00e9es, aux SLA et \u00e0 la responsabilit\u00e9 en mati\u00e8re de performance.<\/p>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column14105_dfe71f-fe > .kt-inside-inner-col{padding-top:100px;padding-right:128px;padding-bottom:100px;padding-left:128px;}.kadence-column14105_dfe71f-fe > .kt-inside-inner-col,.kadence-column14105_dfe71f-fe > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_dfe71f-fe > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_dfe71f-fe > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_dfe71f-fe > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_dfe71f-fe > .kt-inside-inner-col{background-color:#f8f8f8;}.kadence-column14105_dfe71f-fe > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_dfe71f-fe{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_dfe71f-fe > .kt-inside-inner-col{padding-top:64px;padding-right:24px;padding-bottom:64px;padding-left:24px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_dfe71f-fe > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_dfe71f-fe kvs-md-false kvs-sm-false\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_e0f655-33 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_e0f655-33 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_e0f655-33 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_e0f655-33 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_e0f655-33 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_e0f655-33 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_e0f655-33 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_98f938-53 > .kt-inside-inner-col{display:flex;}.kadence-column14105_98f938-53 > .kt-inside-inner-col,.kadence-column14105_98f938-53 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_98f938-53 > .kt-inside-inner-col{row-gap:var(--global-kb-gap-sm, 1rem);column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_98f938-53 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_98f938-53 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_98f938-53 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_98f938-53{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_98f938-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_98f938-53 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_98f938-53\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_4f79da-5d, .wp-block-kadence-advancedheading.kt-adv-heading14105_4f79da-5d[data-kb-block=\"kb-adv-heading14105_4f79da-5d\"]{text-align:center;font-size:48px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.48px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_4f79da-5d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_4f79da-5d[data-kb-block=\"kb-adv-heading14105_4f79da-5d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_4f79da-5d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_4f79da-5d[data-kb-block=\"kb-adv-heading14105_4f79da-5d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14105_4f79da-5d wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_4f79da-5d\">Des solutions BPO \u00e9volutives con\u00e7ues pour votre entreprise<\/h2>\n\n\n\n<div class=\"hover-detail-card-section\">\n  <div class=\"hover-detail-card\">\n    <div class=\"hover-detail-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Back-Office.webp')\"><\/div>\n    <div class=\"hover-detail-content\">\n      <h3>Back Office Outsourcing<\/h3>\n      <ul>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Data Entry &#038; Document Management\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Invoice Processing &#038; Payroll Support\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          CRM &#038; Database Management\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <div class=\"hover-detail-card\">\n    <div class=\"hover-detail-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Admin-Support.webp')\"><\/div>\n    <div class=\"hover-detail-content\">\n      <h3>Administrative Support<\/h3>\n      <ul>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Calendar &#038; Scheduling\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Virtual Assistant Services\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Travel Bookings &#038; Personal Task Management\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <div class=\"hover-detail-card\">\n    <div class=\"hover-detail-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Ecommerce-scaled.webp')\"><\/div>\n    <div class=\"hover-detail-content\">\n      <h3>E-Commerce &#038; Logistics<\/h3>\n      <ul>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Order Processing &#038; Fulfillment Coordination\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Inventory Management\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Returns &#038; Customer Dispute Handling\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <div class=\"hover-detail-card\">\n    <div class=\"hover-detail-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Sales-Support-scaled.webp')\"><\/div>\n    <div class=\"hover-detail-content\">\n      <h3>Sales Support &#038; Lead Generation<\/h3>\n      <ul>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Cold Calling &#038; Appointment Setting\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          CRM Hygiene &#038; Contact Enrichment\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Follow-Up Sequences &#038; Pipeline Nurturing\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <div class=\"hover-detail-card\">\n    <div class=\"hover-detail-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Recruitment-Outsourcing-scaled.webp')\"><\/div>\n    <div class=\"hover-detail-content\">\n      <h3>Recruitment Process Outsourcing<\/h3>\n      <ul>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Job Posting &#038; Applicant Screening\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Onboarding Paperwork &#038; Compliance\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Timesheet Validation &#038; Benefits Support\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <div class=\"hover-detail-card\">\n    <div class=\"hover-detail-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Customer-Support.webp')\"><\/div>\n    <div class=\"hover-detail-content\">\n      <h3>Customer Support Outsourcing<\/h3>\n      <ul>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          24\/7 Inbound Call Center\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Email &#038; Chat Support\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Compliant Resolution &#038; Escalation Workflow\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n<\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column14105_748658-d8 > .kt-inside-inner-col{padding-top:128px;padding-right:16px;padding-bottom:128px;padding-left:16px;}.kadence-column14105_748658-d8 > .kt-inside-inner-col,.kadence-column14105_748658-d8 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_748658-d8 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_748658-d8 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_748658-d8 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_748658-d8 > .kt-inside-inner-col{background-color:#f8f8f8;}.kadence-column14105_748658-d8 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_748658-d8{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_748658-d8 > .kt-inside-inner-col{padding-top:64px;padding-right:24px;padding-bottom:64px;padding-left:24px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_748658-d8 > .kt-inside-inner-col{padding-top:40px;padding-bottom:40px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_748658-d8 kvs-lg-false\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_0e84db-fc > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_0e84db-fc > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_0e84db-fc > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_0e84db-fc > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_0e84db-fc > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_0e84db-fc > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_0e84db-fc alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_eda047-dc > .kt-inside-inner-col,.kadence-column14105_eda047-dc > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_eda047-dc > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_eda047-dc > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_eda047-dc > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_eda047-dc > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_eda047-dc{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_eda047-dc > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_eda047-dc > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_eda047-dc\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_38b394-2f, .wp-block-kadence-advancedheading.kt-adv-heading14105_38b394-2f[data-kb-block=\"kb-adv-heading14105_38b394-2f\"]{text-align:center;font-size:48px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.48px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_38b394-2f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_38b394-2f[data-kb-block=\"kb-adv-heading14105_38b394-2f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_38b394-2f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_38b394-2f[data-kb-block=\"kb-adv-heading14105_38b394-2f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14105_38b394-2f, .wp-block-kadence-advancedheading.kt-adv-heading14105_38b394-2f[data-kb-block=\"kb-adv-heading14105_38b394-2f\"]{padding-bottom:32px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_38b394-2f, .wp-block-kadence-advancedheading.kt-adv-heading14105_38b394-2f[data-kb-block=\"kb-adv-heading14105_38b394-2f\"]{padding-bottom:24px;font-size:28px;}}<\/style>\n<p class=\"kt-adv-heading14105_38b394-2f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_38b394-2f\">Solutions BPO \u00e9volutives con\u00e7ues pour votre entreprise<\/p>\n\n\n\n<div class=\"hover-detail-card-section\">\n  <div class=\"hover-detail-card\">\n    <div class=\"hover-detail-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Back-Office.webp')\"><\/div>\n    <div class=\"hover-detail-content\">\n      <h3>Back Office Outsourcing<\/h3>\n      <ul>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Data Entry &#038; Document Management\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Invoice Processing &#038; Payroll Support\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          CRM &#038; Database Management\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <div class=\"hover-detail-card\">\n    <div class=\"hover-detail-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Admin-Support.webp')\"><\/div>\n    <div class=\"hover-detail-content\">\n      <h3>Administrative Support<\/h3>\n      <ul>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Calendar &#038; Scheduling\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Virtual Assistant Services\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Travel Bookings &#038; Personal Task Management\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <div class=\"hover-detail-card\">\n    <div class=\"hover-detail-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Ecommerce-scaled.webp')\"><\/div>\n    <div class=\"hover-detail-content\">\n      <h3>E-Commerce &#038; Logistics<\/h3>\n      <ul>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Order Processing &#038; Fulfillment Coordination\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Inventory Management\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Returns &#038; Customer Dispute Handling\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <div class=\"hover-detail-card\">\n    <div class=\"hover-detail-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Sales-Support-scaled.webp')\"><\/div>\n    <div class=\"hover-detail-content\">\n      <h3>Sales Support &#038; Lead Generation<\/h3>\n      <ul>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Cold Calling &#038; Appointment Setting\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          CRM Hygiene &#038; Contact Enrichment\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Follow-Up Sequences &#038; Pipeline Nurturing\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <div class=\"hover-detail-card\">\n    <div class=\"hover-detail-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Recruitment-Outsourcing-scaled.webp')\"><\/div>\n    <div class=\"hover-detail-content\">\n      <h3>Recruitment Process Outsourcing<\/h3>\n      <ul>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Job Posting &#038; Applicant Screening\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Onboarding Paperwork &#038; Compliance\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Timesheet Validation &#038; Benefits Support\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n\n  <div class=\"hover-detail-card\">\n    <div class=\"hover-detail-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Customer-Support.webp')\"><\/div>\n    <div class=\"hover-detail-content\">\n      <h3>Customer Support Outsourcing<\/h3>\n      <ul>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          24\/7 Inbound Call Center\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Email &#038; Chat Support\n        <\/li>\n        <li class=\"contentList\">\n          <img decoding=\"async\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/circle-check-big-2.png\" width=\"14px\" height=\"14px\" alt=\"\" title=\"\">\n          Compliant Resolution &#038; Escalation Workflow\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n<\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kb-row-layout-id14105_7afe28-dc > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_7afe28-dc > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_7afe28-dc > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;grid-template-columns:minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id14105_7afe28-dc > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_7afe28-dc > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (min-width: 768px) and (max-width: 1024px){.kb-row-layout-id14105_7afe28-dc{display:none !important;}}@media all and (max-width: 767px){.kb-row-layout-id14105_7afe28-dc > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_7afe28-dc{display:none !important;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_7afe28-dc alignnone kb-v-md-hidden kb-v-sm-hidden wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_f586f6-08 > .kt-inside-inner-col{display:flex;}.kadence-column14105_f586f6-08 > .kt-inside-inner-col{padding-right:64px;padding-left:128px;}.kadence-column14105_f586f6-08 > .kt-inside-inner-col,.kadence-column14105_f586f6-08 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_f586f6-08 > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_f586f6-08 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}.kadence-column14105_f586f6-08 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column14105_f586f6-08 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column14105_f586f6-08 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14105_f586f6-08{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_f586f6-08{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_f586f6-08 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_f586f6-08 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_f586f6-08{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14105_f586f6-08{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_f586f6-08{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_f586f6-08 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14105_f586f6-08 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14105_f586f6-08{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_f586f6-08{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_f586f6-08 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_f586f6-08 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_f586f6-08 kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_28ef8f-54, .wp-block-kadence-advancedheading.kt-adv-heading14105_28ef8f-54[data-kb-block=\"kb-adv-heading14105_28ef8f-54\"]{padding-bottom:0px;text-align:left;font-size:36px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.36px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_28ef8f-54 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_28ef8f-54[data-kb-block=\"kb-adv-heading14105_28ef8f-54\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_28ef8f-54 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_28ef8f-54[data-kb-block=\"kb-adv-heading14105_28ef8f-54\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14105_28ef8f-54 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14105_28ef8f-54\">Alimentez votre croissance avec les solutions BPO de Group NB<\/h2>\n\n\n<style>.kb-row-layout-id14105_6d3c61-7f > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_6d3c61-7f > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_6d3c61-7f > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_6d3c61-7f > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_6d3c61-7f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_6d3c61-7f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_6d3c61-7f alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_56c83e-4a > .kt-inside-inner-col,.kadence-column14105_56c83e-4a > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_56c83e-4a > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_56c83e-4a > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_56c83e-4a > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_56c83e-4a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_56c83e-4a{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_56c83e-4a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_56c83e-4a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_56c83e-4a\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_61739c-6b, .wp-block-kadence-advancedheading.kt-adv-heading14105_61739c-6b[data-kb-block=\"kb-adv-heading14105_61739c-6b\"]{padding-bottom:32px;font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_61739c-6b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_61739c-6b[data-kb-block=\"kb-adv-heading14105_61739c-6b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_61739c-6b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_61739c-6b[data-kb-block=\"kb-adv-heading14105_61739c-6b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_61739c-6b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_61739c-6b\">Augmentez l\u2019efficacit\u00e9 et r\u00e9duisez les co\u00fbts gr\u00e2ce aux solutions BPO de Group NB. Nos \u00e9quipes d\u2019experts g\u00e8rent le support client, la saisie de donn\u00e9es, les mises \u00e0 jour CRM, la gestion des courriels, la prise de rendez-vous et les t\u00e2ches administratives virtuelles avec rapidit\u00e9 et pr\u00e9cision.\n\nNous soutenons \u00e9galement les flux de travail en finance, RH et commerce \u00e9lectronique, garantissant que vos op\u00e9rations restent efficaces, productives et align\u00e9es sur vos indicateurs cl\u00e9s. Avec Group NB, vous b\u00e9n\u00e9ficiez de services BPO \u00e9volutifs qui r\u00e9duisent les frais g\u00e9n\u00e9raux et offrent un impact mesurable.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_25babe-9e > .kt-inside-inner-col,.kadence-column14105_25babe-9e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_25babe-9e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_25babe-9e > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_25babe-9e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_25babe-9e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_25babe-9e{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_25babe-9e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_25babe-9e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_25babe-9e\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns14105_a5e3b2-9e{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns14105_a5e3b2-9e .kt-button{font-weight:normal;font-style:normal;}.kt-btns14105_a5e3b2-9e .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14105_a5e3b2-9e .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14105_a5e3b2-9e .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_a5e3b2-9e .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14105_a5e3b2-9e .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14105_a5e3b2-9e .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_a5e3b2-9e .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns14105_a5e3b2-9e\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn14105_b37508-2e.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn14105_b37508-2e.kb-button{background:#ab1100;font-size:18px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;padding-top:12px;padding-right:16px;padding-bottom:12px;padding-left:16px;}.wp-block-kadence-advancedbtn .kb-btn14105_b37508-2e.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn14105_b37508-2e.kb-button:focus{background:#c70000;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;box-shadow:0px 0px 8px 2px rgba(242, 0, 0, 0.2);}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn14105_b37508-2e.kb-button{font-size:12px;}}<\/style><a class=\"kb-button kt-button button kb-btn14105_b37508-2e kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/groupnb.ca\/contact-us-3\/\"><span class=\"kt-btn-inner-text\">Obtenez une consultation BPO gratuite<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column14105_111413-a9 > .kt-inside-inner-col,.kadence-column14105_111413-a9 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_111413-a9 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_111413-a9 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_111413-a9 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_111413-a9 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_111413-a9{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_111413-a9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_111413-a9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_111413-a9\"><div class=\"kt-inside-inner-col\"><style>.kb-image14105_3e7fc3-b0 .kb-image-has-overlay:after{opacity:0.3;}.kb-image14105_3e7fc3-b0 img.kb-img, .kb-image14105_3e7fc3-b0 .kb-img img{object-position:52% 19%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14105_3e7fc3-b0 kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-square\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1709\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-scaled.webp\" alt=\"\" class=\"kb-img wp-image-11753\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-scaled.webp 2560w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-300x200.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-1030x688.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-768x513.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-1536x1025.webp 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-2048x1367.webp 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14105_fc3401-4c > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_fc3401-4c > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_fc3401-4c > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;grid-template-columns:minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(50% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id14105_fc3401-4c > .kt-row-layout-overlay{opacity:0.30;}@media all and (min-width: 1025px){.kb-row-layout-id14105_fc3401-4c{display:none !important;}}@media all and (max-width: 1024px){.kb-row-layout-id14105_fc3401-4c > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_fc3401-4c > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_fc3401-4c alignnone kb-v-lg-hidden wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_b4780f-ed > .kt-inside-inner-col,.kadence-column14105_b4780f-ed > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_b4780f-ed > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_b4780f-ed > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_b4780f-ed > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_b4780f-ed > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_b4780f-ed{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_b4780f-ed > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_b4780f-ed > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_b4780f-ed\"><div class=\"kt-inside-inner-col\"><style>.kb-image14105_895c1b-b3 .kb-image-has-overlay:after{opacity:0.3;}.kb-image14105_895c1b-b3 img.kb-img, .kb-image14105_895c1b-b3 .kb-img img{object-position:52% 19%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14105_895c1b-b3 kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-land169\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1709\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-scaled.webp\" alt=\"\" class=\"kb-img wp-image-11753\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-scaled.webp 2560w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-300x200.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-1030x688.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-768x513.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-1536x1025.webp 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/bpo3-min-2048x1367.webp 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_de0320-fc > .kt-inside-inner-col{display:flex;}.kadence-column14105_de0320-fc > .kt-inside-inner-col{padding-right:16px;padding-left:16px;}.kadence-column14105_de0320-fc > .kt-inside-inner-col,.kadence-column14105_de0320-fc > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_de0320-fc > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_de0320-fc > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}.kadence-column14105_de0320-fc > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column14105_de0320-fc > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column14105_de0320-fc > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14105_de0320-fc{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_de0320-fc{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_de0320-fc > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_de0320-fc > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_de0320-fc{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14105_de0320-fc{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_de0320-fc{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_de0320-fc > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14105_de0320-fc > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14105_de0320-fc{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_de0320-fc{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14105_de0320-fc > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_de0320-fc > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:flex-start;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_de0320-fc kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_dcd073-16, .wp-block-kadence-advancedheading.kt-adv-heading14105_dcd073-16[data-kb-block=\"kb-adv-heading14105_dcd073-16\"]{padding-bottom:0px;text-align:left;font-size:36px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.36px;color:#2d3748;}.wp-block-kadence-advancedheading.kt-adv-heading14105_dcd073-16 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_dcd073-16[data-kb-block=\"kb-adv-heading14105_dcd073-16\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_dcd073-16 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_dcd073-16[data-kb-block=\"kb-adv-heading14105_dcd073-16\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_dcd073-16, .wp-block-kadence-advancedheading.kt-adv-heading14105_dcd073-16[data-kb-block=\"kb-adv-heading14105_dcd073-16\"]{margin-bottom:24px;font-size:28px;}}<\/style>\n<p class=\"kt-adv-heading14105_dcd073-16 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_dcd073-16\">Alimentez votre croissance avec les solutions BPO de Group NB<\/p>\n\n\n<style>.kb-row-layout-id14105_149368-aa > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_149368-aa > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_149368-aa > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );padding-bottom:var(--global-kb-spacing-md, 2rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_149368-aa > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_149368-aa > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_149368-aa > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_149368-aa alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_e12092-61 > .kt-inside-inner-col,.kadence-column14105_e12092-61 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_e12092-61 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_e12092-61 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_e12092-61 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_e12092-61 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_e12092-61{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_e12092-61 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_e12092-61 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_e12092-61\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_414334-51, .wp-block-kadence-advancedheading.kt-adv-heading14105_414334-51[data-kb-block=\"kb-adv-heading14105_414334-51\"]{padding-bottom:32px;font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_414334-51 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_414334-51[data-kb-block=\"kb-adv-heading14105_414334-51\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_414334-51 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_414334-51[data-kb-block=\"kb-adv-heading14105_414334-51\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_414334-51, .wp-block-kadence-advancedheading.kt-adv-heading14105_414334-51[data-kb-block=\"kb-adv-heading14105_414334-51\"]{font-size:16px;}}<\/style>\n<p class=\"kt-adv-heading14105_414334-51 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_414334-51\">Augmentez l\u2019efficacit\u00e9 et r\u00e9duisez les co\u00fbts gr\u00e2ce aux solutions BPO de Group NB. Nos \u00e9quipes d\u2019experts g\u00e8rent le support client, la saisie de donn\u00e9es, les mises \u00e0 jour CRM, la gestion des courriels, la prise de rendez-vous et les t\u00e2ches administratives virtuelles avec rapidit\u00e9 et pr\u00e9cision.\n\nNous soutenons \u00e9galement les flux de travail en finance, RH et commerce \u00e9lectronique, garantissant que vos op\u00e9rations restent efficaces, productives et align\u00e9es sur vos indicateurs cl\u00e9s. Avec Group NB, vous b\u00e9n\u00e9ficiez de services BPO \u00e9volutifs qui r\u00e9duisent les frais g\u00e9n\u00e9raux et offrent un impact mesurable.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_fed331-b7 > .kt-inside-inner-col,.kadence-column14105_fed331-b7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_fed331-b7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_fed331-b7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_fed331-b7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_fed331-b7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_fed331-b7{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_fed331-b7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_fed331-b7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_fed331-b7\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns14105_104993-61{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns14105_104993-61 .kt-button{font-weight:normal;font-style:normal;}.kt-btns14105_104993-61 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14105_104993-61 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14105_104993-61 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_104993-61 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14105_104993-61 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14105_104993-61 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_104993-61 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns14105_104993-61\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn14105_ca8530-03.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn14105_ca8530-03.kb-button{background:#ab1100;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;padding-top:8px;padding-right:16px;padding-bottom:8px;padding-left:16px;}.wp-block-kadence-advancedbtn .kb-btn14105_ca8530-03.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn14105_ca8530-03.kb-button:focus{background:#c70000;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;box-shadow:0px 0px 8px 2px rgba(242, 0, 0, 0.2);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn14105_ca8530-03.kb-button{font-size:16px;padding-top:10px;padding-bottom:10px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn14105_ca8530-03.kb-button{font-size:16px;padding-top:10px;padding-bottom:10px;}}<\/style><a class=\"kb-button kt-button button kb-btn14105_ca8530-03 kt-btn-size-large kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/groupnb.ca\/contact-us-3\/\"><span class=\"kt-btn-inner-text\">Obtenez une consultation BPO gratuite<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column14105_ee29a8-b4 > .kt-inside-inner-col{padding-top:100px;padding-right:128px;padding-bottom:64px;padding-left:128px;}.kadence-column14105_ee29a8-b4 > .kt-inside-inner-col,.kadence-column14105_ee29a8-b4 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_ee29a8-b4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_ee29a8-b4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_ee29a8-b4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_ee29a8-b4 > .kt-inside-inner-col{background-color:#f8f8f8;}.kadence-column14105_ee29a8-b4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_ee29a8-b4{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_ee29a8-b4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_ee29a8-b4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_ee29a8-b4 kvs-md-false kvs-sm-false\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_d2616d-5f > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_d2616d-5f > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_d2616d-5f > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_d2616d-5f > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_d2616d-5f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_d2616d-5f > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_d2616d-5f alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_ee3c49-6d > .kt-inside-inner-col,.kadence-column14105_ee3c49-6d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_ee3c49-6d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_ee3c49-6d > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_ee3c49-6d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_ee3c49-6d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_ee3c49-6d{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_ee3c49-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_ee3c49-6d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_ee3c49-6d\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14105_1aefff-af > .kt-inside-inner-col{display:flex;}.kadence-column14105_1aefff-af > .kt-inside-inner-col{padding-bottom:48px;}.kadence-column14105_1aefff-af > .kt-inside-inner-col,.kadence-column14105_1aefff-af > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_1aefff-af > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_1aefff-af > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_1aefff-af > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_1aefff-af > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_1aefff-af{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_1aefff-af > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_1aefff-af > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_1aefff-af\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_357d33-51, .wp-block-kadence-advancedheading.kt-adv-heading14105_357d33-51[data-kb-block=\"kb-adv-heading14105_357d33-51\"]{text-align:center;font-size:48px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.48px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_357d33-51 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_357d33-51[data-kb-block=\"kb-adv-heading14105_357d33-51\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_357d33-51 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_357d33-51[data-kb-block=\"kb-adv-heading14105_357d33-51\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14105_357d33-51 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_357d33-51\">Boostez votre entreprise avec des talents BPO sur mesure<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14105_489223-43, .wp-block-kadence-advancedheading.kt-adv-heading14105_489223-43[data-kb-block=\"kb-adv-heading14105_489223-43\"]{text-align:center;font-size:18px;font-weight:500;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_489223-43 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_489223-43[data-kb-block=\"kb-adv-heading14105_489223-43\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_489223-43 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_489223-43[data-kb-block=\"kb-adv-heading14105_489223-43\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_489223-43 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_489223-43\">Placez les bonnes personnes aux bons postes, en harmonie avec vos indicateurs de performance et vos objectifs.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"services-container\">\n  <div class=\"service-card healthcare\">\n    <div class=\"vertical-text\">Sant\u00e9<\/div>\n    <div class=\"detailed-content\">\n      <div class=\"content-header\">\n        <h2>Sant\u00e9<\/h2>\n        <h3>Services m\u00e9dicaux et de sant\u00e9<\/h3>\n      <\/div>\n      <div class=\"benefits-section\">\n        <h4>Avantages de l\u2019externalisation<\/h4>\n        <ul class=\"benefits-list\">\n          <li>R\u00e9duction des co\u00fbts op\u00e9rationnels<\/li>\n          <li>Support patient 24\/7<\/li>\n          <li>Solutions conformes \u00e0 HIPAA<\/li>\n          <li>Expertise m\u00e9dicale sp\u00e9cialis\u00e9e<\/li>\n        <\/ul>\n      <\/div>\n      <div class=\"roles-section\">\n        <h4>R\u00f4les courants<\/h4>\n        <ul class=\"roles-list\">\n          <li>Codage m\u00e9dical<\/li>\n          <li>Support patient<\/li>\n          <li>Traitement des r\u00e9clamations<\/li>\n          <li>Support t\u00e9l\u00e9sant\u00e9<\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"service-card logistics\">\n    <div class=\"vertical-text\">Logistique<\/div>\n    <div class=\"detailed-content\">\n      <div class=\"content-header\">\n        <h2>Logistique<\/h2>\n        <h3>Cha\u00eene d\u2019approvisionnement et distribution<\/h3>\n      <\/div>\n      <div class=\"benefits-section\">\n        <h4>Avantages de l\u2019externalisation<\/h4>\n        <ul class=\"benefits-list\">\n          <li>Optimiser la cha\u00eene d\u2019approvisionnement<\/li>\n          <li>Suivi en temps r\u00e9el<\/li>\n          <li>Solutions \u00e9conomiques<\/li>\n          <li>Acc\u00e8s \u00e0 un r\u00e9seau mondial<\/li>\n        <\/ul>\n      <\/div>\n      <div class=\"roles-section\">\n        <h4>R\u00f4les courants<\/h4>\n        <ul class=\"roles-list\">\n          <li>Gestion des inventaires<\/li>\n          <li>Traitement des commandes<\/li>\n          <li>Suivi des exp\u00e9ditions<\/li>\n          <li>Service client<\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"service-card retail\">\n    <div class=\"vertical-text\">Commerce &#038; Ecom<\/div>\n    <div class=\"detailed-content\">\n      <div class=\"content-header\">\n        <h2>Commerce &#038; Ecom<\/h2>\n        <h3>Solutions E-commerce et commerce de d\u00e9tail<\/h3>\n      <\/div>\n      <div class=\"benefits-section\">\n        <h4>Avantages de l\u2019externalisation<\/h4>\n        <ul class=\"benefits-list\">\n          <li>\u00c9chelle des op\u00e9rations rapidement<\/li>\n          <li>R\u00e9duction des co\u00fbts g\u00e9n\u00e9raux<\/li>\n          <li>Support client 24\/7<\/li>\n          <li>Gestion multicanale<\/li>\n        <\/ul>\n      <\/div>\n      <div class=\"roles-section\">\n        <h4>R\u00f4les courants<\/h4>\n        <ul class=\"roles-list\">\n          <li>Service client<\/li>\n          <li>Gestion des commandes<\/li>\n          <li>Publication de produits<\/li>\n          <li>Traitement des retours<\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"service-card finance\">\n    <div class=\"vertical-text\">Finance<\/div>\n    <div class=\"detailed-content\">\n      <div class=\"content-header\">\n        <h2>Finance<\/h2>\n        <h3>Services financiers et bancaires<\/h3>\n      <\/div>\n      <div class=\"benefits-section\">\n        <h4>Avantages de l\u2019externalisation<\/h4>\n        <ul class=\"benefits-list\">\n          <li>Conformit\u00e9 r\u00e9glementaire<\/li>\n          <li>R\u00e9duction des co\u00fbts<\/li>\n          <li>Analyse financi\u00e8re experte<\/li>\n          <li>Gestion des risques<\/li>\n        <\/ul>\n      <\/div>\n      <div class=\"roles-section\">\n        <h4>R\u00f4les courants<\/h4>\n        <ul class=\"roles-list\">\n          <li>Comptes fournisseurs<\/li>\n          <li>Analyse financi\u00e8re<\/li>\n          <li>Traitement des pr\u00eats<\/li>\n          <li>Support conformit\u00e9<\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"service-card education\">\n    <div class=\"vertical-text\">\u00c9ducation &#038; Formation<\/div>\n    <div class=\"detailed-content\">\n      <div class=\"content-header\">\n        <h2>\u00c9ducation &#038;<br\/>Formation<\/h2>\n        <h3>Services d\u2019\u00e9ducation et de formation<\/h3>\n      <\/div>\n      <div class=\"benefits-section\">\n        <h4>Avantages<\/h4>\n        <ul class=\"benefits-list\">\n          <li>Am\u00e9liorer les temps de r\u00e9ponse<\/li>\n          <li>R\u00e9duire la charge administrative<\/li>\n          <li>Support des op\u00e9rations \u00e0 distance<\/li>\n        <\/ul>\n      <\/div>\n      <div class=\"roles-section\">\n        <h4>R\u00f4les BPO courants<\/h4>\n        <ul class=\"roles-list\">\n          <li>Support \u00e0 l\u2019inscription<\/li>\n          <li>Services aux \u00e9tudiants<\/li>\n          <li>Assistant virtuel<\/li>\n          <li>Support technique<\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"service-card professional\">\n    <div class=\"vertical-text\">Professionnel<\/div>\n    <div class=\"detailed-content\">\n      <div class=\"content-header\">\n        <h2>Professionnel<\/h2>\n        <h3>Services professionnels<\/h3>\n      <\/div>\n      <div class=\"benefits-section\">\n        <h4>Avantages de l\u2019externalisation<\/h4>\n        <ul class=\"benefits-list\">\n          <li>Acc\u00e8s \u00e0 l\u2019expertise<\/li>\n          <li>Se concentrer sur le c\u0153ur de m\u00e9tier<\/li>\n          <li>Solutions \u00e9volutives<\/li>\n          <li>Op\u00e9rations rentables<\/li>\n        <\/ul>\n      <\/div>\n      <div class=\"roles-section\">\n        <h4>R\u00f4les courants<\/h4>\n        <ul class=\"roles-list\">\n          <li>Assistant virtuel<\/li>\n          <li>Recherche et analyse<\/li>\n          <li>Traitement de documents<\/li>\n          <li>Support administratif<\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column14105_8b025a-33 > .kt-inside-inner-col{padding-top:32px;padding-right:16px;padding-bottom:32px;padding-left:16px;}.kadence-column14105_8b025a-33 > .kt-inside-inner-col,.kadence-column14105_8b025a-33 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_8b025a-33 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_8b025a-33 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_8b025a-33 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_8b025a-33 > .kt-inside-inner-col{background-color:#f8f8f8;}.kadence-column14105_8b025a-33 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_8b025a-33{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_8b025a-33 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_8b025a-33 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_8b025a-33 kvs-lg-false\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_d01497-45 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_d01497-45 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_d01497-45 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_d01497-45 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_d01497-45 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_d01497-45 > .kt-row-column-wrap{padding-top:0px;padding-bottom:0px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_d01497-45 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_0cf361-33 > .kt-inside-inner-col,.kadence-column14105_0cf361-33 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_0cf361-33 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_0cf361-33 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_0cf361-33 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_0cf361-33 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_0cf361-33{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_0cf361-33 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_0cf361-33 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_0cf361-33\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_03821e-33, .wp-block-kadence-advancedheading.kt-adv-heading14105_03821e-33[data-kb-block=\"kb-adv-heading14105_03821e-33\"]{text-align:left;font-size:48px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.48px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_03821e-33 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_03821e-33[data-kb-block=\"kb-adv-heading14105_03821e-33\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_03821e-33 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_03821e-33[data-kb-block=\"kb-adv-heading14105_03821e-33\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_03821e-33, .wp-block-kadence-advancedheading.kt-adv-heading14105_03821e-33[data-kb-block=\"kb-adv-heading14105_03821e-33\"]{font-size:28px;}}<\/style>\n<p class=\"kt-adv-heading14105_03821e-33 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_03821e-33\">Alimentez votre entreprise avec des talents BPO sur mesure<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14105_cb8c13-4b, .wp-block-kadence-advancedheading.kt-adv-heading14105_cb8c13-4b[data-kb-block=\"kb-adv-heading14105_cb8c13-4b\"]{text-align:left;font-size:18px;font-weight:500;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_cb8c13-4b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_cb8c13-4b[data-kb-block=\"kb-adv-heading14105_cb8c13-4b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_cb8c13-4b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_cb8c13-4b[data-kb-block=\"kb-adv-heading14105_cb8c13-4b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_cb8c13-4b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_cb8c13-4b\">Placez les bonnes personnes aux bons postes, en harmonie avec vos indicateurs de performance et vos objectifs.<\/p>\n\n\n\n<div class=\"role-section\">\n  <div class=\"role-card role-healthcare\">\n    <div class=\"role-content\">\n      <h2>Sant\u00e9<\/h2>\n      <h3>Services m\u00e9dicaux et de sant\u00e9<\/h3>\n      <h4>Avantages de l\u2019externalisation<\/h4>\n      <ul class=\"role-list\">\n        <li>R\u00e9duire les co\u00fbts op\u00e9rationnels<\/li>\n        <li>Soutien aux patients 24\/7<\/li>\n        <li>Solutions conformes \u00e0 la HIPAA<\/li>\n        <li>Expertise m\u00e9dicale sp\u00e9cialis\u00e9e<\/li>\n      <\/ul>\n      <h4>R\u00f4les courants<\/h4>\n      <ul class=\"role-list\">\n        <li>Codage m\u00e9dical<\/li>\n        <li>Soutien aux patients<\/li>\n        <li>Traitement des r\u00e9clamations<\/li>\n        <li>Soutien en t\u00e9l\u00e9sant\u00e9<\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n  <div class=\"role-card role-logistics\">\n    <div class=\"role-content\">\n      <h2>Logistique<\/h2>\n      <h3>Cha\u00eene d\u2019approvisionnement et distribution<\/h3>\n      <h4>Avantages de l\u2019externalisation<\/h4>\n      <ul class=\"role-list\">\n        <li>Optimiser la cha\u00eene d\u2019approvisionnement<\/li>\n        <li>Suivi en temps r\u00e9el<\/li>\n        <li>Solutions rentables<\/li>\n        <li>Acc\u00e8s \u00e0 un r\u00e9seau mondial<\/li>\n      <\/ul>\n      <h4>R\u00f4les courants<\/h4>\n      <ul class=\"role-list\">\n        <li>Gestion des stocks<\/li>\n        <li>Traitement des commandes<\/li>\n        <li>Suivi des exp\u00e9ditions<\/li>\n        <li>Service \u00e0 la client\u00e8le<\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n  <div class=\"role-card role-retail\">\n    <div class=\"role-content\">\n      <h2>Commerce de d\u00e9tail et e-commerce<\/h2>\n      <h3>Solutions e-commerce et commerce de d\u00e9tail<\/h3>\n      <h4>Avantages de l\u2019externalisation<\/h4>\n      <ul class=\"role-list\">\n        <li>\u00c9chelle des op\u00e9rations rapidement<\/li>\n        <li>R\u00e9duction des co\u00fbts g\u00e9n\u00e9raux<\/li>\n        <li>Soutien \u00e0 la client\u00e8le 24\/7<\/li>\n        <li>Gestion multicanal<\/li>\n      <\/ul>\n      <h4>R\u00f4les courants<\/h4>\n      <ul class=\"role-list\">\n        <li>Service \u00e0 la client\u00e8le<\/li>\n        <li>Gestion des commandes<\/li>\n        <li>Publication de produits<\/li>\n        <li>Traitement des retours<\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n  <div class=\"role-card role-finance\">\n    <div class=\"role-content\">\n      <h2>Finance<\/h2>\n      <h3>Services financiers et bancaires<\/h3>\n      <h4>Avantages de l\u2019externalisation<\/h4>\n      <ul class=\"role-list\">\n        <li>Conformit\u00e9 r\u00e9glementaire<\/li>\n        <li>R\u00e9duction des co\u00fbts<\/li>\n        <li>Analyse financi\u00e8re experte<\/li>\n        <li>Gestion des risques<\/li>\n      <\/ul>\n      <h4>R\u00f4les courants<\/h4>\n      <ul class=\"role-list\">\n        <li>Comptes fournisseurs<\/li>\n        <li>Analyse financi\u00e8re<\/li>\n        <li>Traitement des pr\u00eats<\/li>\n        <li>Soutien \u00e0 la conformit\u00e9<\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n  <div class=\"role-card role-education\">\n    <div class=\"role-content\">\n      <h2>\u00c9ducation et formation<\/h2>\n      <h3>Services d\u2019\u00e9ducation et de formation<\/h3>\n      <h4>Avantages<\/h4>\n      <ul class=\"role-list\">\n        <li>Am\u00e9liorer les temps de r\u00e9ponse<\/li>\n        <li>R\u00e9duire la charge administrative<\/li>\n        <li>Soutenir les op\u00e9rations \u00e0 distance<\/li>\n      <\/ul>\n      <h4>R\u00f4les BPO courants<\/h4>\n      <ul class=\"role-list\">\n        <li>Soutien \u00e0 l\u2019inscription<\/li>\n        <li>Services aux \u00e9tudiants<\/li>\n        <li>Assistant virtuel<\/li>\n        <li>Support technique<\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n  <div class=\"role-card role-professional\">\n    <div class=\"role-content\">\n      <h2>Professionnel<\/h2>\n      <h3>Services professionnels<\/h3>\n      <h4>Avantages de l\u2019externalisation<\/h4>\n      <ul class=\"role-list\">\n        <li>Acc\u00e8s \u00e0 l\u2019expertise<\/li>\n        <li>Se concentrer sur le c\u0153ur de m\u00e9tier<\/li>\n        <li>Solutions \u00e9volutives<\/li>\n        <li>Op\u00e9rations rentables<\/li>\n      <\/ul>\n      <h4>R\u00f4les courants<\/h4>\n      <ul class=\"role-list\">\n        <li>Assistant virtuel<\/li>\n        <li>Recherche et analyse<\/li>\n        <li>Traitement de documents<\/li>\n        <li>Soutien administratif<\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n<\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column14105_2192af-2c > .kt-inside-inner-col{display:flex;}.kadence-column14105_2192af-2c > .kt-inside-inner-col{padding-top:64px;padding-right:112px;padding-bottom:64px;padding-left:112px;}.kadence-column14105_2192af-2c > .kt-inside-inner-col,.kadence-column14105_2192af-2c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_2192af-2c > .kt-inside-inner-col{row-gap:var(--global-kb-gap-none, 0rem );column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_2192af-2c > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_2192af-2c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_2192af-2c > .kt-inside-inner-col{background-color:#f8f8f8;}.kadence-column14105_2192af-2c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_2192af-2c{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_2192af-2c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_2192af-2c > .kt-inside-inner-col{padding-top:40px;padding-right:16px;padding-bottom:40px;padding-left:16px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_2192af-2c\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_5bb07c-de, .wp-block-kadence-advancedheading.kt-adv-heading14105_5bb07c-de[data-kb-block=\"kb-adv-heading14105_5bb07c-de\"]{padding-bottom:0px;text-align:left;font-size:36px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.36px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_5bb07c-de mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_5bb07c-de[data-kb-block=\"kb-adv-heading14105_5bb07c-de\"] mark.kt-highlight{font-style:normal;color:#ab1100;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_5bb07c-de img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_5bb07c-de[data-kb-block=\"kb-adv-heading14105_5bb07c-de\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_5bb07c-de, .wp-block-kadence-advancedheading.kt-adv-heading14105_5bb07c-de[data-kb-block=\"kb-adv-heading14105_5bb07c-de\"]{font-size:32px;}}<\/style>\n<h2 class=\"kt-adv-heading14105_5bb07c-de wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14105_5bb07c-de\"><mark class=\"kt-highlight\">FAQs<\/mark> g\u00e9n\u00e9rales sur le BPO<\/h2>\n\n\n<style>.kb-row-layout-id14105_787332-89 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_787332-89 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_787332-89 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-xxs, 0.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_787332-89 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_787332-89 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_787332-89 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_787332-89 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_5f7019-50 > .kt-inside-inner-col,.kadence-column14105_5f7019-50 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_5f7019-50 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_5f7019-50 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_5f7019-50 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_5f7019-50 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_5f7019-50{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_5f7019-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_5f7019-50 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_5f7019-50\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id14105_1c2e7a-03 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id14105_1c2e7a-03 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid #ab1100;border-bottom-right-radius:16px;border-bottom-left-radius:16px;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id14105_1c2e7a-03 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #ffffff;border-right:1px solid #ffffff;border-bottom:1px solid #ffffff;border-left:2px solid #ffffff;border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(255,255,255,0);font-size:18px;font-family:Poppins;font-weight:400;color:#151515;padding-top:14px;padding-right:14px;padding-bottom:14px;padding-left:14px;}.kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#151515;}.kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#151515;}.kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:rgba(255,255,255,0);}.kt-accordion-id14105_1c2e7a-03 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id14105_1c2e7a-03 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id14105_1c2e7a-03 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id14105_1c2e7a-03 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#f1f1f1;border-left-style:solid;}.kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id14105_1c2e7a-03:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id14105_1c2e7a-03 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid #ab1100;}}@media all and (max-width: 1024px){.kt-accordion-id14105_1c2e7a-03 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #ffffff;border-right:1px solid #ffffff;border-bottom:1px solid #ffffff;border-left:2px solid #ffffff;}}@media all and (max-width: 1024px){.kt-accordion-id14105_1c2e7a-03 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id14105_1c2e7a-03 .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id14105_1c2e7a-03 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id14105_1c2e7a-03 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#f1f1f1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id14105_1c2e7a-03 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id14105_1c2e7a-03 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id14105_1c2e7a-03 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid #ab1100;}.kt-accordion-id14105_1c2e7a-03 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #ffffff;border-right:1px solid #ffffff;border-bottom:1px solid #ffffff;border-left:2px solid #ffffff;}.kt-accordion-id14105_1c2e7a-03 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id14105_1c2e7a-03 .kt-blocks-accordion-header:focus-visible{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id14105_1c2e7a-03 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id14105_1c2e7a-03 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#f1f1f1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id14105_1c2e7a-03 kt-accordion-has-11-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane14105_d27588-0d\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Qu\u2019est-ce que le BPO et comment peut-il aider mon entreprise?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_76c2df-3f, .wp-block-kadence-advancedheading.kt-adv-heading14105_76c2df-3f[data-kb-block=\"kb-adv-heading14105_76c2df-3f\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_76c2df-3f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_76c2df-3f[data-kb-block=\"kb-adv-heading14105_76c2df-3f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_76c2df-3f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_76c2df-3f[data-kb-block=\"kb-adv-heading14105_76c2df-3f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_76c2df-3f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_76c2df-3f\">L\u2019externalisation des processus d\u2019affaires (BPO) permet aux entreprises de d\u00e9l\u00e9guer les t\u00e2ches non essentielles\u2014comme le service \u00e0 la client\u00e8le, l\u2019administration et les op\u00e9rations de back office\u2014\u00e0 des professionnels qualifi\u00e9s externes \u00e0 leur organisation. Cela entra\u00eene une r\u00e9duction des co\u00fbts, une efficacit\u00e9 accrue et permet aux \u00e9quipes internes de se concentrer sur les activit\u00e9s cl\u00e9s de croissance.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane14105_b16717-b3\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Quels r\u00f4les ou fonctions peuvent \u00eatre externalis\u00e9s?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_c24d33-df, .wp-block-kadence-advancedheading.kt-adv-heading14105_c24d33-df[data-kb-block=\"kb-adv-heading14105_c24d33-df\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_c24d33-df mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_c24d33-df[data-kb-block=\"kb-adv-heading14105_c24d33-df\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_c24d33-df img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_c24d33-df[data-kb-block=\"kb-adv-heading14105_c24d33-df\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_c24d33-df wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_c24d33-df\">Le BPO couvre un large \u00e9ventail de t\u00e2ches dans diff\u00e9rents d\u00e9partements, notamment:<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_49e747-f7:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_49e747-f7 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_49e747-f7 ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_49e747-f7 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_49e747-f7 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items14105_49e747-f7 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items14105_49e747-f7 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{font-size:16px;font-family:Lato;font-weight:400;}.kt-svg-icon-list-items14105_49e747-f7 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items14105_49e747-f7 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11662_21fa68-da .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_21fa68-da\"><span class=\"kt-svg-icon-list-text\">Support \u00e0 la client\u00e8le (voix, chat, courriel)<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_706570-0e .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_706570-0e\"><span class=\"kt-svg-icon-list-text\">Assistants virtuels et soutien ex\u00e9cutif<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_ac75dd-f2 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul>\r\n \t<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_ac75dd-f2\"><span class=\"kt-svg-icon-list-text\">Saisie de donn\u00e9es et traitement de back office<\/span><\/li>\r\n<\/ul>\r\n&nbsp;\n\n\n<style>.kt-svg-icon-list-item-11662_9c99b6-32 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_9c99b6-32\"><span class=\"kt-svg-icon-list-text\">Planification des rendez-vous et gestion de calendrier<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_b83469-ca .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_b83469-ca\"><span class=\"kt-svg-icon-list-text\">Comptabilit\u00e9, facturation et soutien \u00e0 la paie<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_cc6e3c-68 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_cc6e3c-68\"><span class=\"kt-svg-icon-list-text\">Mises \u00e0 jour du CRM et gestion des prospects<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_685f7f-55 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_685f7f-55\"><span class=\"kt-svg-icon-list-text\">Assistance technique et support de niveau 1<\/span><\/li> <\/ul>\n<\/ul><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane14105_b3697c-81\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Quelles industries b\u00e9n\u00e9ficient le plus du BPO?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_384fa6-35, .wp-block-kadence-advancedheading.kt-adv-heading14105_384fa6-35[data-kb-block=\"kb-adv-heading14105_384fa6-35\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_384fa6-35 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_384fa6-35[data-kb-block=\"kb-adv-heading14105_384fa6-35\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_384fa6-35 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_384fa6-35[data-kb-block=\"kb-adv-heading14105_384fa6-35\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_384fa6-35 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_384fa6-35\">Le BPO est largement utilis\u00e9 dans des industries telles que:<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_bb81fd-c5:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_bb81fd-c5 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_bb81fd-c5 ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_bb81fd-c5 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_bb81fd-c5 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items14105_bb81fd-c5 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items14105_bb81fd-c5 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{font-size:16px;font-family:Lato;font-weight:400;}.kt-svg-icon-list-items14105_bb81fd-c5 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items14105_bb81fd-c5 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11662_bbc18a-41 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_bbc18a-41\"><span class=\"kt-svg-icon-list-text\">Soins de sant\u00e9 et services m\u00e9dicaux<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_4275b8-1d .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_4275b8-1d\"><span class=\"kt-svg-icon-list-text\">Logistique et cha\u00eene d\u2019approvisionnement<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_cd617e-0b .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_cd617e-0b\"><span class=\"kt-svg-icon-list-text\">Commerce de d\u00e9tail et commerce \u00e9lectronique<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_4f7317-de .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_4f7317-de\"><span class=\"kt-svg-icon-list-text\">Finance et assurance<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_c2c8fa-ef .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_c2c8fa-ef\"><span class=\"kt-svg-icon-list-text\">\u00c9ducation et technologies \u00e9ducatives<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_3f9e5f-06 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_3f9e5f-06\"><span class=\"kt-svg-icon-list-text\">T\u00e9l\u00e9communications<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_c320f3-af .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_c320f3-af\"><span class=\"kt-svg-icon-list-text\">Services professionnels (juridique, conseil, immobilier)<\/span><\/li> <\/ul>\n<\/ul><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane14105_1abec7-40\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">O\u00f9 sont situ\u00e9es vos \u00e9quipes de BPO?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_7b475f-0f, .wp-block-kadence-advancedheading.kt-adv-heading14105_7b475f-0f[data-kb-block=\"kb-adv-heading14105_7b475f-0f\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_7b475f-0f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_7b475f-0f[data-kb-block=\"kb-adv-heading14105_7b475f-0f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_7b475f-0f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_7b475f-0f[data-kb-block=\"kb-adv-heading14105_7b475f-0f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_7b475f-0f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_7b475f-0f\">Nos \u00e9quipes op\u00e8rent depuis des centres mondiaux, notamment aux Philippines et au Maroc. Nous offrons un support multilingue en anglais, tagalog, fran\u00e7ais et arabe, avec du personnel form\u00e9 pour respecter les normes internationales de qualit\u00e9 et de conformit\u00e9. Toutes les op\u00e9rations sont g\u00e9r\u00e9es de mani\u00e8re centralis\u00e9e afin d\u2019assurer la coh\u00e9rence, une communication claire et le suivi des performances sur tous les fuseaux horaires.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane14105_448a2d-da\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">L\u2019externalisation est-elle s\u00e9curis\u00e9e ? Mes donn\u00e9es seront-elles prot\u00e9g\u00e9es?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_e8e06a-59, .wp-block-kadence-advancedheading.kt-adv-heading14105_e8e06a-59[data-kb-block=\"kb-adv-heading14105_e8e06a-59\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_e8e06a-59 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_e8e06a-59[data-kb-block=\"kb-adv-heading14105_e8e06a-59\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_e8e06a-59 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_e8e06a-59[data-kb-block=\"kb-adv-heading14105_e8e06a-59\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_e8e06a-59 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_e8e06a-59\">Oui. La protection des donn\u00e9es est une priorit\u00e9 absolue. Nous respectons des normes strictes de conformit\u00e9 internationale telles que le RGPD, l\u2019HIPAA et les protocoles bas\u00e9s sur les normes ISO. Tous les syst\u00e8mes sont s\u00e9curis\u00e9s gr\u00e2ce au cryptage, aux contr\u00f4les d\u2019acc\u00e8s et aux accords de confidentialit\u00e9 sign\u00e9s afin de prot\u00e9ger vos donn\u00e9es commerciales et clients \u00e0 tous les niveaux.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane14105_cad2ff-f9\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Qu\u2019est-ce qui distingue Group NB des autres fournisseurs de BPO?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_f9f4cb-99, .wp-block-kadence-advancedheading.kt-adv-heading14105_f9f4cb-99[data-kb-block=\"kb-adv-heading14105_f9f4cb-99\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_f9f4cb-99 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_f9f4cb-99[data-kb-block=\"kb-adv-heading14105_f9f4cb-99\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_f9f4cb-99 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_f9f4cb-99[data-kb-block=\"kb-adv-heading14105_f9f4cb-99\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_f9f4cb-99 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_f9f4cb-99\">Group NB offre un service d\u2019externalisation ax\u00e9 sur la performance, et pas seulement le remplissage de postes.\n\nNous proposons:<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_8bf9a3-95:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_8bf9a3-95 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_8bf9a3-95 ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_8bf9a3-95 .kb-svg-icon-wrap{font-size:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14105_8bf9a3-95 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items14105_8bf9a3-95 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items14105_8bf9a3-95 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{font-size:16px;font-family:Lato;font-weight:400;}.kt-svg-icon-list-items14105_8bf9a3-95 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items14105_8bf9a3-95 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-11662_504245-06 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_504245-06\"><span class=\"kt-svg-icon-list-text\">\u00c9quipes mondiales multilingues et form\u00e9es<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_dc1b72-c4 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_dc1b72-c4\"><span class=\"kt-svg-icon-list-text\">Solutions \u00e9volutives pour des op\u00e9rations de toute taille<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_7b584f-61 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_7b584f-61\"><span class=\"kt-svg-icon-list-text\">Indicateurs cl\u00e9s transparents et rapports en temps r\u00e9el<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_25aa5b-63 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_25aa5b-63\"><span class=\"kt-svg-icon-list-text\">Support complet incluant le recrutement, la formation et la conformit\u00e9<\/span><\/li> <\/ul>\n\n\n<style>.kt-svg-icon-list-item-11662_97a62f-b5 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<ul> <li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-11662_97a62f-b5\"><span class=\"kt-svg-icon-list-text\">Flux de travail sp\u00e9cifiques \u00e0 votre secteur, adapt\u00e9s aux besoins de votre entreprise<\/span><\/li> <\/ul>\n<\/ul><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane14105_6c003f-c9\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Vos \u00e9quipes BPO peuvent-elles travailler dans mon fuseau horaire?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_17dc96-28, .wp-block-kadence-advancedheading.kt-adv-heading14105_17dc96-28[data-kb-block=\"kb-adv-heading14105_17dc96-28\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_17dc96-28 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_17dc96-28[data-kb-block=\"kb-adv-heading14105_17dc96-28\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_17dc96-28 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_17dc96-28[data-kb-block=\"kb-adv-heading14105_17dc96-28\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_17dc96-28 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_17dc96-28\">Oui. Nous offrons une couverture 24\/7 et pouvons aligner les quarts de travail de nos \u00e9quipes sur vos heures d\u2019ouverture locales, que vous soyez en Am\u00e9rique du Nord, en Europe, au Moyen-Orient ou dans la r\u00e9gion Asie-Pacifique.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane14105_a4c30a-56\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Comment assurez-vous la qualit\u00e9 et la responsabilit\u00e9?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_56504d-d7, .wp-block-kadence-advancedheading.kt-adv-heading14105_56504d-d7[data-kb-block=\"kb-adv-heading14105_56504d-d7\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_56504d-d7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_56504d-d7[data-kb-block=\"kb-adv-heading14105_56504d-d7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_56504d-d7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_56504d-d7[data-kb-block=\"kb-adv-heading14105_56504d-d7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_56504d-d7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_56504d-d7\">Chaque \u00e9quipe BPO est supervis\u00e9e par un gestionnaire d\u00e9di\u00e9 et \u00e9valu\u00e9e selon des SLA et des KPI. Nous fournissons des rapports de performance r\u00e9guliers, r\u00e9alisons des audits QA et utilisons des outils d\u2019optimisation des processus pour garantir une prestation constante.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane14105_596177-09\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Ai-je le contr\u00f4le sur les t\u00e2ches et les outils de mon \u00e9quipe BPO?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_96f3f1-b5, .wp-block-kadence-advancedheading.kt-adv-heading14105_96f3f1-b5[data-kb-block=\"kb-adv-heading14105_96f3f1-b5\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_96f3f1-b5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_96f3f1-b5[data-kb-block=\"kb-adv-heading14105_96f3f1-b5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_96f3f1-b5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_96f3f1-b5[data-kb-block=\"kb-adv-heading14105_96f3f1-b5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_96f3f1-b5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_96f3f1-b5\">Absolument. Vous pouvez d\u00e9finir les processus, les outils et les protocoles de communication. Nous nous adaptons \u00e0 vos syst\u00e8mes (par ex. CRM, helpdesks, calendriers), ou nous pouvons recommander les meilleures pratiques bas\u00e9es sur les normes de l\u2019industrie.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-11 kt-pane14105_76cf73-28\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">\u00c0 quelle vitesse pouvons-nous commencer?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_09df77-ea, .wp-block-kadence-advancedheading.kt-adv-heading14105_09df77-ea[data-kb-block=\"kb-adv-heading14105_09df77-ea\"]{font-size:16px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading14105_09df77-ea mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_09df77-ea[data-kb-block=\"kb-adv-heading14105_09df77-ea\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_09df77-ea img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_09df77-ea[data-kb-block=\"kb-adv-heading14105_09df77-ea\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_09df77-ea wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_09df77-ea\">La plupart des entreprises peuvent lancer leur premi\u00e8re \u00e9quipe BPO en 7 \u00e0 14 jours ouvrables, selon l\u2019ampleur du travail. Nous nous occupons du recrutement, de l\u2019int\u00e9gration et de la formation pour assurer une transition rapide et fluide.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column14105_c34d04-1b > .kt-inside-inner-col{padding-top:64px;padding-right:112px;padding-bottom:64px;padding-left:112px;}.kadence-column14105_c34d04-1b > .kt-inside-inner-col,.kadence-column14105_c34d04-1b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_c34d04-1b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_c34d04-1b > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_c34d04-1b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_c34d04-1b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_c34d04-1b{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_c34d04-1b > .kt-inside-inner-col{padding-right:24px;padding-left:24px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_c34d04-1b > .kt-inside-inner-col{padding-top:40px;padding-right:16px;padding-bottom:40px;padding-left:16px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_c34d04-1b\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_aa9d1b-10 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_aa9d1b-10 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_aa9d1b-10 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_aa9d1b-10 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_aa9d1b-10 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_aa9d1b-10 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_aa9d1b-10 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_0302eb-d9 > .kt-inside-inner-col,.kadence-column14105_0302eb-d9 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_0302eb-d9 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_0302eb-d9 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_0302eb-d9 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_0302eb-d9 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_0302eb-d9{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_0302eb-d9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_0302eb-d9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_0302eb-d9\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_b428c9-b6, .wp-block-kadence-advancedheading.kt-adv-heading14105_b428c9-b6[data-kb-block=\"kb-adv-heading14105_b428c9-b6\"]{padding-bottom:0px;text-align:center;font-size:36px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.36px;color:#2d3748;}.wp-block-kadence-advancedheading.kt-adv-heading14105_b428c9-b6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_b428c9-b6[data-kb-block=\"kb-adv-heading14105_b428c9-b6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_b428c9-b6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_b428c9-b6[data-kb-block=\"kb-adv-heading14105_b428c9-b6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14105_b428c9-b6, .wp-block-kadence-advancedheading.kt-adv-heading14105_b428c9-b6[data-kb-block=\"kb-adv-heading14105_b428c9-b6\"]{margin-bottom:24px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_b428c9-b6, .wp-block-kadence-advancedheading.kt-adv-heading14105_b428c9-b6[data-kb-block=\"kb-adv-heading14105_b428c9-b6\"]{margin-bottom:24px;font-size:28px;text-align:left!important;}}<\/style>\n<h2 class=\"kt-adv-heading14105_b428c9-b6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_b428c9-b6\">Solutions suppl\u00e9mentaires pour votre entreprise<\/h2>\n\n\n<style>.kb-row-layout-id14105_12d2da-b7 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_12d2da-b7 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_12d2da-b7 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-sm, 1rem);row-gap:var(--global-kb-gap-none, 0rem );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);}.kb-row-layout-id14105_12d2da-b7 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id14105_12d2da-b7 > .kt-row-column-wrap{grid-template-columns:repeat(4, minmax(0, 1fr));}.kb-row-layout-id14105_12d2da-b7 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_12d2da-b7 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}}@media all and (max-width: 1024px){.kb-row-layout-id14105_12d2da-b7 > .kt-row-column-wrap{grid-template-columns:repeat(4, minmax(0, 1fr));}}@media all and (min-width: 768px) and (max-width: 1024px){.kb-row-layout-id14105_12d2da-b7{display:none !important;}}@media all and (max-width: 767px){.kb-row-layout-id14105_12d2da-b7 > .kt-row-column-wrap > div:not(.added-for-specificity){grid-column:initial;}.kb-row-layout-id14105_12d2da-b7 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_12d2da-b7{display:none !important;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_12d2da-b7 alignnone kb-v-md-hidden kb-v-sm-hidden wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-4-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_de1d1c-ee > .kt-inside-inner-col,.kadence-column14105_de1d1c-ee > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_de1d1c-ee > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_de1d1c-ee > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_de1d1c-ee > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_de1d1c-ee > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_de1d1c-ee{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_de1d1c-ee > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_de1d1c-ee > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_de1d1c-ee kb-section-has-link additional-services-cards\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_42c4e8-d7 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_42c4e8-d7 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_42c4e8-d7 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-sm, 1rem);row-gap:var(--global-kb-gap-sm, 1rem);padding-top:0px;padding-right:0px;padding-bottom:16px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_42c4e8-d7{border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;overflow:clip;isolation:isolate;}.kb-row-layout-id14105_42c4e8-d7 > .kt-row-layout-overlay{border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;}.kb-row-layout-id14105_42c4e8-d7{background-color:#f1f1f1;}.kb-row-layout-id14105_42c4e8-d7 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_42c4e8-d7 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_42c4e8-d7 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_42c4e8-d7 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_f9d530-e9 > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column14105_f9d530-e9 > .kt-inside-inner-col,.kadence-column14105_f9d530-e9 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_f9d530-e9 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_f9d530-e9 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_f9d530-e9 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_f9d530-e9 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_f9d530-e9{position:relative;}.kadence-column14105_f9d530-e9, .kt-inside-inner-col > .kadence-column14105_f9d530-e9:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column14105_f9d530-e9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_f9d530-e9 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_f9d530-e9\"><div class=\"kt-inside-inner-col\"><style>.kb-image14105_6e7975-ba .kb-image-has-overlay:after{opacity:0.3;}.kb-image14105_6e7975-ba img.kb-img, .kb-image14105_6e7975-ba .kb-img img{object-position:50% 50%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14105_6e7975-ba size-medium_large kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-land21\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"770\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/intro-image-768x770.webp\" alt=\"blue glowing globe\" class=\"kb-img wp-image-16255\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/intro-image-768x770.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/intro-image-300x300.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/intro-image-1028x1030.webp 1028w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/intro-image-80x80.webp 80w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/intro-image-1533x1536.webp 1533w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/intro-image-2044x2048.webp 2044w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_b518d7-ac > .kt-inside-inner-col{padding-top:0px;padding-right:16px;padding-left:16px;}.kadence-column14105_b518d7-ac > .kt-inside-inner-col,.kadence-column14105_b518d7-ac > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_b518d7-ac > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_b518d7-ac > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_b518d7-ac > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_b518d7-ac > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_b518d7-ac{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_b518d7-ac > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_b518d7-ac > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_b518d7-ac\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_cc0cc8-bf, .wp-block-kadence-advancedheading.kt-adv-heading14105_cc0cc8-bf[data-kb-block=\"kb-adv-heading14105_cc0cc8-bf\"]{text-align:center;font-size:18px;font-weight:500;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_cc0cc8-bf mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_cc0cc8-bf[data-kb-block=\"kb-adv-heading14105_cc0cc8-bf\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_cc0cc8-bf img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_cc0cc8-bf[data-kb-block=\"kb-adv-heading14105_cc0cc8-bf\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_cc0cc8-bf wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_cc0cc8-bf\">Services num\u00e9riques<\/p>\n<\/div><\/div>\n\n<\/div><\/div><\/div><a href=\"https:\/\/groupnb.ca\/digital-services\/\" class=\"kb-section-link-overlay\"><\/a><\/div>\n\n\n<style>.kadence-column14105_05346f-76 > .kt-inside-inner-col,.kadence-column14105_05346f-76 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_05346f-76 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_05346f-76 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_05346f-76 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_05346f-76 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_05346f-76{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_05346f-76 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_05346f-76 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_05346f-76 kb-section-has-link additional-services-cards\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_eca8e8-78 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_eca8e8-78 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_eca8e8-78 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-sm, 1rem);row-gap:var(--global-kb-gap-sm, 1rem);padding-top:0px;padding-right:0px;padding-bottom:16px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_eca8e8-78{border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;overflow:clip;isolation:isolate;}.kb-row-layout-id14105_eca8e8-78 > .kt-row-layout-overlay{border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;}.kb-row-layout-id14105_eca8e8-78{background-color:#f1f1f1;}.kb-row-layout-id14105_eca8e8-78 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_eca8e8-78 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_eca8e8-78 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_eca8e8-78 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_a3e84e-a1 > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column14105_a3e84e-a1 > .kt-inside-inner-col,.kadence-column14105_a3e84e-a1 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_a3e84e-a1 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_a3e84e-a1 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_a3e84e-a1 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_a3e84e-a1 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_a3e84e-a1{position:relative;}.kadence-column14105_a3e84e-a1, .kt-inside-inner-col > .kadence-column14105_a3e84e-a1:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column14105_a3e84e-a1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_a3e84e-a1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_a3e84e-a1\"><div class=\"kt-inside-inner-col\"><style>.kb-image14105_0cc6b7-7e .kb-image-has-overlay:after{opacity:0.3;}.kb-image14105_0cc6b7-7e img.kb-img, .kb-image14105_0cc6b7-7e .kb-img img{object-position:50% 11%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14105_0cc6b7-7e kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-land21\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/lumpers-edmonton.webp\" alt=\"\" class=\"kb-img wp-image-11015\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/lumpers-edmonton.webp 600w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/lumpers-edmonton-300x300.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/lumpers-edmonton-80x80.webp 80w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_cf478e-26 > .kt-inside-inner-col{padding-top:0px;padding-right:16px;padding-left:16px;}.kadence-column14105_cf478e-26 > .kt-inside-inner-col,.kadence-column14105_cf478e-26 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_cf478e-26 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_cf478e-26 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_cf478e-26 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_cf478e-26 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_cf478e-26{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_cf478e-26 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_cf478e-26 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_cf478e-26\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_408931-bf, .wp-block-kadence-advancedheading.kt-adv-heading14105_408931-bf[data-kb-block=\"kb-adv-heading14105_408931-bf\"]{text-align:center;font-size:18px;font-weight:500;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_408931-bf mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_408931-bf[data-kb-block=\"kb-adv-heading14105_408931-bf\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_408931-bf img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_408931-bf[data-kb-block=\"kb-adv-heading14105_408931-bf\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_408931-bf wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_408931-bf\">Lumping Services<\/p>\n<\/div><\/div>\n\n<\/div><\/div><\/div><a href=\"https:\/\/groupnb.ca\/lumping-services\/\" class=\"kb-section-link-overlay\"><\/a><\/div>\n\n\n<style>.kadence-column14105_241748-5e > .kt-inside-inner-col,.kadence-column14105_241748-5e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_241748-5e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_241748-5e > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_241748-5e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_241748-5e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_241748-5e{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_241748-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_241748-5e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_241748-5e kb-section-has-link additional-services-cards\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_309267-b9 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_309267-b9 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_309267-b9 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-sm, 1rem);row-gap:var(--global-kb-gap-sm, 1rem);padding-top:0px;padding-right:0px;padding-bottom:16px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_309267-b9{border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;overflow:clip;isolation:isolate;}.kb-row-layout-id14105_309267-b9 > .kt-row-layout-overlay{border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;}.kb-row-layout-id14105_309267-b9{background-color:#f1f1f1;}.kb-row-layout-id14105_309267-b9 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_309267-b9 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_309267-b9 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_309267-b9 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_1015dd-d7 > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column14105_1015dd-d7 > .kt-inside-inner-col,.kadence-column14105_1015dd-d7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_1015dd-d7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_1015dd-d7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_1015dd-d7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_1015dd-d7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_1015dd-d7{position:relative;}.kadence-column14105_1015dd-d7, .kt-inside-inner-col > .kadence-column14105_1015dd-d7:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column14105_1015dd-d7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_1015dd-d7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_1015dd-d7\"><div class=\"kt-inside-inner-col\"><style>.kb-image14105_064bc7-fb .kb-image-has-overlay:after{opacity:0.3;}.kb-image14105_064bc7-fb img.kb-img, .kb-image14105_064bc7-fb .kb-img img{object-position:50% 11%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14105_064bc7-fb size-large kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-land21\"><img loading=\"lazy\" decoding=\"async\" width=\"1030\" height=\"685\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/immigration-1-1030x685.webp\" alt=\"\" class=\"kb-img wp-image-11523\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/immigration-1-1030x685.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/immigration-1-300x200.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/immigration-1-768x511.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/immigration-1.webp 1127w\" sizes=\"auto, (max-width: 1030px) 100vw, 1030px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_c53983-99 > .kt-inside-inner-col{padding-top:0px;padding-right:16px;padding-left:16px;}.kadence-column14105_c53983-99 > .kt-inside-inner-col,.kadence-column14105_c53983-99 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_c53983-99 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_c53983-99 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_c53983-99 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_c53983-99 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_c53983-99{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_c53983-99 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_c53983-99 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_c53983-99\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_fe7f59-4e, .wp-block-kadence-advancedheading.kt-adv-heading14105_fe7f59-4e[data-kb-block=\"kb-adv-heading14105_fe7f59-4e\"]{text-align:center;font-size:18px;font-weight:500;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_fe7f59-4e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_fe7f59-4e[data-kb-block=\"kb-adv-heading14105_fe7f59-4e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_fe7f59-4e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_fe7f59-4e[data-kb-block=\"kb-adv-heading14105_fe7f59-4e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14105_fe7f59-4e, .wp-block-kadence-advancedheading.kt-adv-heading14105_fe7f59-4e[data-kb-block=\"kb-adv-heading14105_fe7f59-4e\"]{font-size:18px;}}<\/style>\n<p class=\"kt-adv-heading14105_fe7f59-4e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_fe7f59-4e\">Services d\u2019immigration<\/p>\n<\/div><\/div>\n\n<\/div><\/div><\/div><a href=\"https:\/\/groupnb.ca\/immigration-service\/\" class=\"kb-section-link-overlay\"><\/a><\/div>\n\n\n<style>.kadence-column14105_bc2801-ae > .kt-inside-inner-col,.kadence-column14105_bc2801-ae > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_bc2801-ae > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_bc2801-ae > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_bc2801-ae > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_bc2801-ae > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_bc2801-ae{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_bc2801-ae > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_bc2801-ae > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_bc2801-ae kb-section-has-link additional-services-cards\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_d943cd-35 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_d943cd-35 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_d943cd-35 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-sm, 1rem);row-gap:var(--global-kb-gap-sm, 1rem);padding-top:0px;padding-right:0px;padding-bottom:16px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_d943cd-35{border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;overflow:clip;isolation:isolate;}.kb-row-layout-id14105_d943cd-35 > .kt-row-layout-overlay{border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;}.kb-row-layout-id14105_d943cd-35{background-color:#f1f1f1;}.kb-row-layout-id14105_d943cd-35 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_d943cd-35 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_d943cd-35 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_d943cd-35 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-row kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_d0fb20-13 > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column14105_d0fb20-13 > .kt-inside-inner-col,.kadence-column14105_d0fb20-13 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_d0fb20-13 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_d0fb20-13 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_d0fb20-13 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_d0fb20-13 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_d0fb20-13{position:relative;}.kadence-column14105_d0fb20-13, .kt-inside-inner-col > .kadence-column14105_d0fb20-13:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column14105_d0fb20-13 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_d0fb20-13 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_d0fb20-13\"><div class=\"kt-inside-inner-col\"><style>.kb-image14105_9af6d4-12 .kb-image-has-overlay:after{opacity:0.3;}.kb-image14105_9af6d4-12 img.kb-img, .kb-image14105_9af6d4-12 .kb-img img{object-position:48% 25%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14105_9af6d4-12 kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-land21\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"750\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Direct-Hire.webp\" alt=\"\" class=\"kb-img wp-image-11519\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Direct-Hire.webp 500w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Direct-Hire-200x300.webp 200w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14105_431a41-45 > .kt-inside-inner-col{padding-top:0px;padding-right:5px;padding-left:5px;}.kadence-column14105_431a41-45 > .kt-inside-inner-col,.kadence-column14105_431a41-45 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_431a41-45 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_431a41-45 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_431a41-45 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_431a41-45 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_431a41-45{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_431a41-45 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_431a41-45 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_431a41-45\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_291d85-d8, .wp-block-kadence-advancedheading.kt-adv-heading14105_291d85-d8[data-kb-block=\"kb-adv-heading14105_291d85-d8\"]{text-align:center;font-size:18px;line-height:1.4;font-weight:500;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_291d85-d8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_291d85-d8[data-kb-block=\"kb-adv-heading14105_291d85-d8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_291d85-d8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_291d85-d8[data-kb-block=\"kb-adv-heading14105_291d85-d8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_291d85-d8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_291d85-d8\">Recrutement direct et chasse de t\u00eates<\/p>\n<\/div><\/div>\n\n<\/div><\/div><\/div><a href=\"https:\/\/groupnb.ca\/direct-hire-headhunting\/\" class=\"kb-section-link-overlay\"><\/a><\/div>\n\n<\/div><\/div>\n\n<style>.kadence-column14105_c525f5-a7 > .kt-inside-inner-col,.kadence-column14105_c525f5-a7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_c525f5-a7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_c525f5-a7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_c525f5-a7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_c525f5-a7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_c525f5-a7{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_c525f5-a7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_c525f5-a7 > .kt-inside-inner-col{padding-top:8px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_c525f5-a7 kvs-lg-false\"><div class=\"kt-inside-inner-col\">\n<!-- Horizontal Scroll Section (Image + Title Cards) -->\n<section class=\"scroll-section\">\n  <div class=\"scroll-wrapper\">\n    <!-- Card 1 -->\n    <a href=\"https:\/\/groupnb.ca\/digital-services\/\" class=\"scroll-card image-card\">\n      <div class=\"card-image-bpo\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/11\/intro-image-scaled.webp')\"><\/div>\n      <h3 class=\"card-title\">Digital Services<\/h3>\n    <\/a>\n\n    <!-- Card 2 -->\n    <a href=\"https:\/\/groupnb.ca\/lumping-services\/\" class=\"scroll-card image-card\">\n      <div class=\"card-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/lumpers-edmonton.webp')\"><\/div>\n      <h3 class=\"card-title\">Lumping Services<\/h3>\n    <\/a>\n\n    <!-- Card 3 -->\n    <a href=\"https:\/\/groupnb.ca\/immigration-service\/\" class=\"scroll-card image-card\">\n      <div class=\"card-image\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/immigration-1.webp')\"><\/div>\n      <h3 class=\"card-title\">Immigration Services<\/h3>\n    <\/a>\n\n    <!-- Card 4 -->\n    <a href=\"https:\/\/groupnb.ca\/direct-hire-headhunting\/\" class=\"scroll-card image-card\">\n      <div class=\"card-image-direct\" style=\"background-image: url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/Direct-Hire.webp')\"><\/div>\n      <h3 class=\"card-title\">Direct Hire &#038; Headhunting<\/h3>\n    <\/a>\n  <\/div>\n<\/section>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column14105_1b4010-bf > .kt-inside-inner-col{padding-top:64px;padding-right:112px;padding-bottom:64px;padding-left:112px;}.kadence-column14105_1b4010-bf > .kt-inside-inner-col,.kadence-column14105_1b4010-bf > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_1b4010-bf > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_1b4010-bf > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_1b4010-bf > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_1b4010-bf > .kt-inside-inner-col{background-color:#f8f8f8;}.kadence-column14105_1b4010-bf > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_1b4010-bf{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_1b4010-bf > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_1b4010-bf > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_1b4010-bf kvs-md-false kvs-sm-false\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_65cac3-b8, .wp-block-kadence-advancedheading.kt-adv-heading14105_65cac3-b8[data-kb-block=\"kb-adv-heading14105_65cac3-b8\"]{font-size:18px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14105_65cac3-b8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_65cac3-b8[data-kb-block=\"kb-adv-heading14105_65cac3-b8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_65cac3-b8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_65cac3-b8[data-kb-block=\"kb-adv-heading14105_65cac3-b8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14105_65cac3-b8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_65cac3-b8\">Explorer plus d\u2019histoires \u2192<\/h2>\n\n\n<style>.kb-row-layout-id14105_f04e23-22 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_f04e23-22 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_f04e23-22 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_f04e23-22 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_f04e23-22 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_f04e23-22 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_f04e23-22 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_6ce9dc-27 > .kt-inside-inner-col,.kadence-column14105_6ce9dc-27 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_6ce9dc-27 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_6ce9dc-27 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_6ce9dc-27 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_6ce9dc-27 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_6ce9dc-27{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_6ce9dc-27 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_6ce9dc-27 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_6ce9dc-27\"><div class=\"kt-inside-inner-col\"><style>.kb-posts-id-14105_982190-ad .kb-post-list-item{display:grid;}<\/style><ul class=\"wp-block-kadence-posts kb-posts kadence-posts-list kb-posts-id-14105_982190-ad content-wrap grid-cols kb-posts-style-boxed grid-sm-col-2 grid-lg-col-3 item-image-style-above\"><li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-19087 post type-post status-publish format-standard has-post-thumbnail hentry category-services-bpo-fr\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-2-3\" href=\"https:\/\/groupnb.ca\/fr\/services-bpo-fr\/couts-fixes-vs-couts-variables-comment-le-bpo-protege-vos-marges-beneficiaires-dans-une-economie-volatile\/\" aria-label=\"Co\u00fbts fixes vs co\u00fbts variables : comment le BPO prot\u00e8ge vos marges b\u00e9n\u00e9ficiaires dans une \u00e9conomie volatile\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"405\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/01\/GettyImages-2180062118-768x405.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"Fixed vs. Variable: How BPO Protects Your ProfitMargins in a Volatile Economy New\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/01\/GettyImages-2180062118-768x405.jpg 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/01\/GettyImages-2180062118-300x158.jpg 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/01\/GettyImages-2180062118-1030x543.jpg 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/01\/GettyImages-2180062118-1536x810.jpg 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/01\/GettyImages-2180062118-2048x1080.jpg 2048w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t<h4 class=\"entry-title\"><a href=\"https:\/\/groupnb.ca\/fr\/services-bpo-fr\/couts-fixes-vs-couts-variables-comment-le-bpo-protege-vos-marges-beneficiaires-dans-une-economie-volatile\/\" rel=\"bookmark\">Co\u00fbts fixes vs co\u00fbts variables : comment le BPO prot\u00e8ge vos marges b\u00e9n\u00e9ficiaires dans une \u00e9conomie volatile<\/a><\/h4><\/header><!-- .entry-header -->\n\t<div class=\"entry-summary\">\n\t\t<p>En 2026, l\u2019externalisation des processus d\u2019affaires (BPO) prot\u00e8ge les marges b\u00e9n\u00e9ficiaires en transformant des co\u00fbts fixes rigides (salaires, frais g\u00e9n\u00e9raux) en d\u00e9penses variables et flexibles. Ce changement abaisse le seuil de rentabilit\u00e9 et permet aux entreprises des secteurs de la logistique, de la sant\u00e9 et de la finance d\u2019ajuster instantan\u00e9ment leurs co\u00fbts en fonction de la volatilit\u00e9 du march\u00e9.<\/p>\n\t<\/div><!-- .entry-summary -->\n\t<footer class=\"entry-footer\">\n\t\t\t<div class=\"entry-actions\">\n\t\t\t<p class=\"more-link-wrap\">\n\t\t\t\t<a href=\"https:\/\/groupnb.ca\/fr\/services-bpo-fr\/couts-fixes-vs-couts-variables-comment-le-bpo-protege-vos-marges-beneficiaires-dans-une-economie-volatile\/\" class=\"post-more-link\">\n\t\t\t\t\tLire la suite<span class=\"screen-reader-text\"> Co\u00fbts fixes vs co\u00fbts variables : comment le BPO prot\u00e8ge vos marges b\u00e9n\u00e9ficiaires dans une \u00e9conomie volatile<\/span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-arrow-right-alt-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"28\" viewBox=\"0 0 27 28\"><title>Continuer<\/title><path d=\"M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z\"><\/path>\n\t\t\t<\/svg><\/span>\t\t\t\t<\/a>\n\t\t\t<\/p>\n\t\t<\/div><!-- .entry-actions -->\n\t\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-17660 post type-post status-publish format-standard has-post-thumbnail hentry category-embauche-directe\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-2-3\" href=\"https:\/\/groupnb.ca\/fr\/embauche-directe\/recherches-confidentielles-recrutement-discret-pour-des-postes-de-haute-responsabilite\/\" aria-label=\"Recherches confidentielles\u00a0: Recrutement discret pour des postes de haute responsabilit\u00e9\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"449\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/confidential-searches-img-768x449.webp\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"confidential searches\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/confidential-searches-img-768x449.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/confidential-searches-img-300x175.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/confidential-searches-img-1030x602.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/confidential-searches-img-1536x898.webp 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/confidential-searches-img-2048x1198.webp 2048w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t<h4 class=\"entry-title\"><a href=\"https:\/\/groupnb.ca\/fr\/embauche-directe\/recherches-confidentielles-recrutement-discret-pour-des-postes-de-haute-responsabilite\/\" rel=\"bookmark\">Recherches confidentielles\u00a0: Recrutement discret pour des postes de haute responsabilit\u00e9<\/a><\/h4><\/header><!-- .entry-header -->\n\t<div class=\"entry-summary\">\n\t\t<p>Certaines transitions de direction et certains recrutements strat\u00e9giques exigent une confidentialit\u00e9 absolue. Qu&rsquo;il s&rsquo;agisse de remplacer un cadre dirigeant cl\u00e9, de g\u00e9rer des changements organisationnels internes ou de recruter pour un poste li\u00e9 \u00e0 des op\u00e9rations commerciales sensibles, Confidential Searches vous garantit d&rsquo;attirer les meilleurs talents sans perturber votre \u00e9quipe, vos parties prenantes ou votre position sur le march\u00e9.<\/p>\n\t<\/div><!-- .entry-summary -->\n\t<footer class=\"entry-footer\">\n\t\t\t<div class=\"entry-actions\">\n\t\t\t<p class=\"more-link-wrap\">\n\t\t\t\t<a href=\"https:\/\/groupnb.ca\/fr\/embauche-directe\/recherches-confidentielles-recrutement-discret-pour-des-postes-de-haute-responsabilite\/\" class=\"post-more-link\">\n\t\t\t\t\tLire la suite<span class=\"screen-reader-text\"> Recherches confidentielles\u00a0: Recrutement discret pour des postes de haute responsabilit\u00e9<\/span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-arrow-right-alt-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"28\" viewBox=\"0 0 27 28\"><title>Continuer<\/title><path d=\"M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z\"><\/path>\n\t\t\t<\/svg><\/span>\t\t\t\t<\/a>\n\t\t\t<\/p>\n\t\t<\/div><!-- .entry-actions -->\n\t\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-17657 post type-post status-publish format-standard has-post-thumbnail hentry category-embauche-directe\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-2-3\" href=\"https:\/\/groupnb.ca\/fr\/embauche-directe\/acquisition-de-talents-specialises-trouvez-les-professionnels-delite-dont-vous-avez-besoin\/\" aria-label=\"Acquisition de talents sp\u00e9cialis\u00e9s : Trouvez les professionnels d&rsquo;\u00e9lite dont vous avez besoin.\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"449\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/specialized-talent-768x449.webp\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"specialzed talent acquisition\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/specialized-talent-768x449.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/specialized-talent-300x175.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/specialized-talent-1030x602.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/specialized-talent-1536x898.webp 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/specialized-talent-2048x1198.webp 2048w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t<h4 class=\"entry-title\"><a href=\"https:\/\/groupnb.ca\/fr\/embauche-directe\/acquisition-de-talents-specialises-trouvez-les-professionnels-delite-dont-vous-avez-besoin\/\" rel=\"bookmark\">Acquisition de talents sp\u00e9cialis\u00e9s : Trouvez les professionnels d&rsquo;\u00e9lite dont vous avez besoin.<\/a><\/h4><\/header><!-- .entry-header -->\n\t<div class=\"entry-summary\">\n\t\t<p>Certains besoins d&rsquo;entreprise sont trop sp\u00e9cifiques pour les processus de recrutement classiques. Que vous travailliez sur un projet hautement technique, ayez besoin d&rsquo;une expertise sectorielle pointue ou recherchiez des professionnels aux comp\u00e9tences rares, le recrutement sp\u00e9cialis\u00e9 vous met en contact avec les talents les plus adapt\u00e9s \u00e0 votre poste.<\/p>\n\t<\/div><!-- .entry-summary -->\n\t<footer class=\"entry-footer\">\n\t\t\t<div class=\"entry-actions\">\n\t\t\t<p class=\"more-link-wrap\">\n\t\t\t\t<a href=\"https:\/\/groupnb.ca\/fr\/embauche-directe\/acquisition-de-talents-specialises-trouvez-les-professionnels-delite-dont-vous-avez-besoin\/\" class=\"post-more-link\">\n\t\t\t\t\tLire la suite<span class=\"screen-reader-text\"> Acquisition de talents sp\u00e9cialis\u00e9s : Trouvez les professionnels d&rsquo;\u00e9lite dont vous avez besoin.<\/span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-arrow-right-alt-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"28\" viewBox=\"0 0 27 28\"><title>Continuer<\/title><path d=\"M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z\"><\/path>\n\t\t\t<\/svg><\/span>\t\t\t\t<\/a>\n\t\t\t<\/p>\n\t\t<\/div><!-- .entry-actions -->\n\t\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<\/ul><\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column14105_47b6b8-9f > .kt-inside-inner-col,.kadence-column14105_47b6b8-9f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_47b6b8-9f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_47b6b8-9f > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_47b6b8-9f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_47b6b8-9f > .kt-inside-inner-col{background-color:#f8f8f8;}.kadence-column14105_47b6b8-9f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_47b6b8-9f{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_47b6b8-9f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_47b6b8-9f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14105_47b6b8-9f, .kt-inside-inner-col > .kadence-column14105_47b6b8-9f:not(.specificity){margin-top:41px;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_47b6b8-9f kvs-lg-false\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_f7e477-e7 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_f7e477-e7 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_f7e477-e7 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_f7e477-e7 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_f7e477-e7 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_f7e477-e7 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_f7e477-e7 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_f9ba12-22 > .kt-inside-inner-col,.kadence-column14105_f9ba12-22 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_f9ba12-22 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_f9ba12-22 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_f9ba12-22 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_f9ba12-22 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_f9ba12-22{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_f9ba12-22 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_f9ba12-22 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_f9ba12-22 kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_395641-50, .wp-block-kadence-advancedheading.kt-adv-heading14105_395641-50[data-kb-block=\"kb-adv-heading14105_395641-50\"]{padding-left:16px;font-size:18px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14105_395641-50 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_395641-50[data-kb-block=\"kb-adv-heading14105_395641-50\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_395641-50 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_395641-50[data-kb-block=\"kb-adv-heading14105_395641-50\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14105_395641-50, .wp-block-kadence-advancedheading.kt-adv-heading14105_395641-50[data-kb-block=\"kb-adv-heading14105_395641-50\"]{margin-bottom:24px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14105_395641-50, .wp-block-kadence-advancedheading.kt-adv-heading14105_395641-50[data-kb-block=\"kb-adv-heading14105_395641-50\"]{margin-bottom:24px;}}<\/style>\n<h2 class=\"kt-adv-heading14105_395641-50 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_395641-50\">Explorer plus d\u2019histoires \u2192<\/h2>\n\n\n<style>.kb-posts-id-14105_9e1a0f-33 .kb-post-list-item{display:grid;}<\/style><ul class=\"wp-block-kadence-posts kb-posts kadence-posts-list kb-posts-id-14105_9e1a0f-33 content-wrap grid-cols kb-posts-style-boxed grid-sm-col-2 grid-lg-col-3 item-image-style-above\"><li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-19087 post type-post status-publish format-standard has-post-thumbnail hentry category-services-bpo-fr\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-2-3\" href=\"https:\/\/groupnb.ca\/fr\/services-bpo-fr\/couts-fixes-vs-couts-variables-comment-le-bpo-protege-vos-marges-beneficiaires-dans-une-economie-volatile\/\" aria-label=\"Co\u00fbts fixes vs co\u00fbts variables : comment le BPO prot\u00e8ge vos marges b\u00e9n\u00e9ficiaires dans une \u00e9conomie volatile\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"405\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/01\/GettyImages-2180062118-768x405.jpg\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"Fixed vs. Variable: How BPO Protects Your ProfitMargins in a Volatile Economy New\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/01\/GettyImages-2180062118-768x405.jpg 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/01\/GettyImages-2180062118-300x158.jpg 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/01\/GettyImages-2180062118-1030x543.jpg 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/01\/GettyImages-2180062118-1536x810.jpg 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/01\/GettyImages-2180062118-2048x1080.jpg 2048w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t<h4 class=\"entry-title\"><a href=\"https:\/\/groupnb.ca\/fr\/services-bpo-fr\/couts-fixes-vs-couts-variables-comment-le-bpo-protege-vos-marges-beneficiaires-dans-une-economie-volatile\/\" rel=\"bookmark\">Co\u00fbts fixes vs co\u00fbts variables : comment le BPO prot\u00e8ge vos marges b\u00e9n\u00e9ficiaires dans une \u00e9conomie volatile<\/a><\/h4><\/header><!-- .entry-header -->\n\t<div class=\"entry-summary\">\n\t\t<p>En 2026, l\u2019externalisation des processus d\u2019affaires (BPO) prot\u00e8ge les marges b\u00e9n\u00e9ficiaires en transformant des co\u00fbts fixes rigides (salaires, frais g\u00e9n\u00e9raux) en d\u00e9penses variables et flexibles. Ce changement abaisse le seuil de rentabilit\u00e9 et permet aux entreprises des secteurs de la logistique, de la sant\u00e9 et de la finance d\u2019ajuster instantan\u00e9ment leurs co\u00fbts en fonction de la volatilit\u00e9 du march\u00e9.<\/p>\n\t<\/div><!-- .entry-summary -->\n\t<footer class=\"entry-footer\">\n\t\t\t<div class=\"entry-actions\">\n\t\t\t<p class=\"more-link-wrap\">\n\t\t\t\t<a href=\"https:\/\/groupnb.ca\/fr\/services-bpo-fr\/couts-fixes-vs-couts-variables-comment-le-bpo-protege-vos-marges-beneficiaires-dans-une-economie-volatile\/\" class=\"post-more-link\">\n\t\t\t\t\tLire la suite<span class=\"screen-reader-text\"> Co\u00fbts fixes vs co\u00fbts variables : comment le BPO prot\u00e8ge vos marges b\u00e9n\u00e9ficiaires dans une \u00e9conomie volatile<\/span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-arrow-right-alt-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"28\" viewBox=\"0 0 27 28\"><title>Continuer<\/title><path d=\"M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z\"><\/path>\n\t\t\t<\/svg><\/span>\t\t\t\t<\/a>\n\t\t\t<\/p>\n\t\t<\/div><!-- .entry-actions -->\n\t\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-17660 post type-post status-publish format-standard has-post-thumbnail hentry category-embauche-directe\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-2-3\" href=\"https:\/\/groupnb.ca\/fr\/embauche-directe\/recherches-confidentielles-recrutement-discret-pour-des-postes-de-haute-responsabilite\/\" aria-label=\"Recherches confidentielles\u00a0: Recrutement discret pour des postes de haute responsabilit\u00e9\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"449\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/confidential-searches-img-768x449.webp\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"confidential searches\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/confidential-searches-img-768x449.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/confidential-searches-img-300x175.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/confidential-searches-img-1030x602.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/confidential-searches-img-1536x898.webp 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/confidential-searches-img-2048x1198.webp 2048w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t<h4 class=\"entry-title\"><a href=\"https:\/\/groupnb.ca\/fr\/embauche-directe\/recherches-confidentielles-recrutement-discret-pour-des-postes-de-haute-responsabilite\/\" rel=\"bookmark\">Recherches confidentielles\u00a0: Recrutement discret pour des postes de haute responsabilit\u00e9<\/a><\/h4><\/header><!-- .entry-header -->\n\t<div class=\"entry-summary\">\n\t\t<p>Certaines transitions de direction et certains recrutements strat\u00e9giques exigent une confidentialit\u00e9 absolue. Qu&rsquo;il s&rsquo;agisse de remplacer un cadre dirigeant cl\u00e9, de g\u00e9rer des changements organisationnels internes ou de recruter pour un poste li\u00e9 \u00e0 des op\u00e9rations commerciales sensibles, Confidential Searches vous garantit d&rsquo;attirer les meilleurs talents sans perturber votre \u00e9quipe, vos parties prenantes ou votre position sur le march\u00e9.<\/p>\n\t<\/div><!-- .entry-summary -->\n\t<footer class=\"entry-footer\">\n\t\t\t<div class=\"entry-actions\">\n\t\t\t<p class=\"more-link-wrap\">\n\t\t\t\t<a href=\"https:\/\/groupnb.ca\/fr\/embauche-directe\/recherches-confidentielles-recrutement-discret-pour-des-postes-de-haute-responsabilite\/\" class=\"post-more-link\">\n\t\t\t\t\tLire la suite<span class=\"screen-reader-text\"> Recherches confidentielles\u00a0: Recrutement discret pour des postes de haute responsabilit\u00e9<\/span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-arrow-right-alt-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"28\" viewBox=\"0 0 27 28\"><title>Continuer<\/title><path d=\"M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z\"><\/path>\n\t\t\t<\/svg><\/span>\t\t\t\t<\/a>\n\t\t\t<\/p>\n\t\t<\/div><!-- .entry-actions -->\n\t\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<li class=\"kb-post-list-item\">\n\t<article class=\"entry content-bg loop-entry post-17657 post type-post status-publish format-standard has-post-thumbnail hentry category-embauche-directe\">\n\t\t\t\t<a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" class=\"post-thumbnail kadence-thumbnail-ratio-2-3\" href=\"https:\/\/groupnb.ca\/fr\/embauche-directe\/acquisition-de-talents-specialises-trouvez-les-professionnels-delite-dont-vous-avez-besoin\/\" aria-label=\"Acquisition de talents sp\u00e9cialis\u00e9s : Trouvez les professionnels d&rsquo;\u00e9lite dont vous avez besoin.\">\n\t\t\t<div class=\"post-thumbnail-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"449\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/specialized-talent-768x449.webp\" class=\"attachment-medium_large size-medium_large wp-post-image\" alt=\"specialzed talent acquisition\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/specialized-talent-768x449.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/specialized-talent-300x175.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/specialized-talent-1030x602.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/specialized-talent-1536x898.webp 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/12\/specialized-talent-2048x1198.webp 2048w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" title=\"\">\t\t\t<\/div>\n\t\t<\/a><!-- .post-thumbnail -->\n\t\t\t\t<div class=\"entry-content-wrap\">\n\t\t\t<header class=\"entry-header\">\n\t<h4 class=\"entry-title\"><a href=\"https:\/\/groupnb.ca\/fr\/embauche-directe\/acquisition-de-talents-specialises-trouvez-les-professionnels-delite-dont-vous-avez-besoin\/\" rel=\"bookmark\">Acquisition de talents sp\u00e9cialis\u00e9s : Trouvez les professionnels d&rsquo;\u00e9lite dont vous avez besoin.<\/a><\/h4><\/header><!-- .entry-header -->\n\t<div class=\"entry-summary\">\n\t\t<p>Certains besoins d&rsquo;entreprise sont trop sp\u00e9cifiques pour les processus de recrutement classiques. Que vous travailliez sur un projet hautement technique, ayez besoin d&rsquo;une expertise sectorielle pointue ou recherchiez des professionnels aux comp\u00e9tences rares, le recrutement sp\u00e9cialis\u00e9 vous met en contact avec les talents les plus adapt\u00e9s \u00e0 votre poste.<\/p>\n\t<\/div><!-- .entry-summary -->\n\t<footer class=\"entry-footer\">\n\t\t\t<div class=\"entry-actions\">\n\t\t\t<p class=\"more-link-wrap\">\n\t\t\t\t<a href=\"https:\/\/groupnb.ca\/fr\/embauche-directe\/acquisition-de-talents-specialises-trouvez-les-professionnels-delite-dont-vous-avez-besoin\/\" class=\"post-more-link\">\n\t\t\t\t\tLire la suite<span class=\"screen-reader-text\"> Acquisition de talents sp\u00e9cialis\u00e9s : Trouvez les professionnels d&rsquo;\u00e9lite dont vous avez besoin.<\/span><span class=\"kadence-svg-iconset svg-baseline\"><svg aria-hidden=\"true\" class=\"kadence-svg-icon kadence-arrow-right-alt-svg\" fill=\"currentColor\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"27\" height=\"28\" viewBox=\"0 0 27 28\"><title>Continuer<\/title><path d=\"M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z\"><\/path>\n\t\t\t<\/svg><\/span>\t\t\t\t<\/a>\n\t\t\t<\/p>\n\t\t<\/div><!-- .entry-actions -->\n\t\t<\/footer><!-- .entry-footer -->\t\t<\/div>\n\t<\/article>\n<\/li>\n<\/ul><\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column14105_383735-49 > .kt-inside-inner-col{padding-top:64px;padding-right:112px;padding-left:112px;}.kadence-column14105_383735-49 > .kt-inside-inner-col,.kadence-column14105_383735-49 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_383735-49 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_383735-49 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_383735-49 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_383735-49 > .kt-inside-inner-col{background-color:#f8f8f8;}.kadence-column14105_383735-49 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_383735-49{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_383735-49 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_383735-49 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_383735-49 kvs-md-false kvs-sm-false\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_69b7c3-76 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_69b7c3-76 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_69b7c3-76 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_69b7c3-76 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_69b7c3-76 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14105_69b7c3-76 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_69b7c3-76 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_7e76c9-13 > .kt-inside-inner-col,.kadence-column14105_7e76c9-13 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_7e76c9-13 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_7e76c9-13 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_7e76c9-13 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_7e76c9-13 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_7e76c9-13{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_7e76c9-13 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_7e76c9-13 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_7e76c9-13\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id14105_e4b546-10 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14105_e4b546-10 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14105_e4b546-10 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_e4b546-10 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14105_e4b546-10 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (min-width: 768px) and (max-width: 1024px){.kb-row-layout-id14105_e4b546-10{display:none !important;}}@media all and (max-width: 767px){.kb-row-layout-id14105_e4b546-10 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14105_e4b546-10{display:none !important;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14105_e4b546-10 alignnone kb-v-md-hidden kb-v-sm-hidden wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14105_1d2e95-ef > .kt-inside-inner-col,.kadence-column14105_1d2e95-ef > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_1d2e95-ef > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_1d2e95-ef > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_1d2e95-ef > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_1d2e95-ef > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_1d2e95-ef{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_1d2e95-ef > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_1d2e95-ef > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_1d2e95-ef\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_f54bbc-e6, .wp-block-kadence-advancedheading.kt-adv-heading14105_f54bbc-e6[data-kb-block=\"kb-adv-heading14105_f54bbc-e6\"]{text-align:center;font-size:48px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.48px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_f54bbc-e6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_f54bbc-e6[data-kb-block=\"kb-adv-heading14105_f54bbc-e6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_f54bbc-e6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_f54bbc-e6[data-kb-block=\"kb-adv-heading14105_f54bbc-e6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14105_f54bbc-e6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_f54bbc-e6\">Maximisez la productivit\u00e9 avec nos solutions BPO<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14105_782e94-81, .wp-block-kadence-advancedheading.kt-adv-heading14105_782e94-81[data-kb-block=\"kb-adv-heading14105_782e94-81\"]{text-align:center;line-height:1.3;font-weight:400;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_782e94-81 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_782e94-81[data-kb-block=\"kb-adv-heading14105_782e94-81\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_782e94-81 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_782e94-81[data-kb-block=\"kb-adv-heading14105_782e94-81\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_782e94-81 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_782e94-81\">Notre \u00e9quipe est pr\u00eate \u00e0 r\u00e9pondre \u00e0 toutes vos questions concernant l\u2019externalisation des t\u00e2ches administratives, du support et du back-office.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns14105_3fe5fd-f6{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns14105_3fe5fd-f6 .kt-button{font-weight:normal;font-style:normal;}.kt-btns14105_3fe5fd-f6 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14105_3fe5fd-f6 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14105_3fe5fd-f6 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_3fe5fd-f6 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14105_3fe5fd-f6 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14105_3fe5fd-f6 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_3fe5fd-f6 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns14105_3fe5fd-f6\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn14105_015161-92.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn14105_015161-92.kb-button{background:#ab1100;font-size:18px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;padding-top:12px;padding-right:16px;padding-bottom:12px;padding-left:16px;}.wp-block-kadence-advancedbtn .kb-btn14105_015161-92.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn14105_015161-92.kb-button:focus{background:#c70000;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;box-shadow:0px 0px 8px 2px rgba(242, 0, 0, 0.2);}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn14105_015161-92.kb-button{font-size:12px;}}<\/style><a class=\"kb-button kt-button button kb-btn14105_015161-92 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/groupnb.ca\/contact-us-3\/\"><span class=\"kt-btn-inner-text\">Collaborez avec nous<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n<style>.kadence-column14105_cad2c1-49 > .kt-inside-inner-col{padding-top:32px;padding-right:16px;padding-bottom:32px;padding-left:16px;}.kadence-column14105_cad2c1-49 > .kt-inside-inner-col,.kadence-column14105_cad2c1-49 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_cad2c1-49 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_cad2c1-49 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_cad2c1-49 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_cad2c1-49 > .kt-inside-inner-col{background-color:#f8f8f8;}.kadence-column14105_cad2c1-49 > 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.kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14105_c278ec-20 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14105_c278ec-20 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14105_c278ec-20 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14105_c278ec-20 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14105_c278ec-20{position:relative;}@media all and (max-width: 1024px){.kadence-column14105_c278ec-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14105_c278ec-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14105_c278ec-20 kvs-lg-false\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14105_3988b3-0e, .wp-block-kadence-advancedheading.kt-adv-heading14105_3988b3-0e[data-kb-block=\"kb-adv-heading14105_3988b3-0e\"]{text-align:center;font-size:32px;line-height:1.3;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.48px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_3988b3-0e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_3988b3-0e[data-kb-block=\"kb-adv-heading14105_3988b3-0e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_3988b3-0e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_3988b3-0e[data-kb-block=\"kb-adv-heading14105_3988b3-0e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14105_3988b3-0e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_3988b3-0e\">Maximisez la productivit\u00e9 avec nos solutions BPO<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14105_64487a-09, .wp-block-kadence-advancedheading.kt-adv-heading14105_64487a-09[data-kb-block=\"kb-adv-heading14105_64487a-09\"]{text-align:center;font-size:12px;line-height:1.3;font-weight:400;font-style:normal;font-family:Poppins;}.wp-block-kadence-advancedheading.kt-adv-heading14105_64487a-09 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14105_64487a-09[data-kb-block=\"kb-adv-heading14105_64487a-09\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14105_64487a-09 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14105_64487a-09[data-kb-block=\"kb-adv-heading14105_64487a-09\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14105_64487a-09, .wp-block-kadence-advancedheading.kt-adv-heading14105_64487a-09[data-kb-block=\"kb-adv-heading14105_64487a-09\"]{font-size:16px;}}<\/style>\n<p class=\"kt-adv-heading14105_64487a-09 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14105_64487a-09\">Our team is ready to answer all your questions about outsourcing admin, support, and back office tasks.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns14105_7b6b53-3f{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns14105_7b6b53-3f .kt-button{font-weight:normal;font-style:normal;}.kt-btns14105_7b6b53-3f .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14105_7b6b53-3f .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14105_7b6b53-3f .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_7b6b53-3f .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14105_7b6b53-3f .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14105_7b6b53-3f .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14105_7b6b53-3f .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns14105_7b6b53-3f\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn14105_72a352-9a.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn14105_72a352-9a.kb-button{background:#ab1100;font-size:16px;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;padding-top:12px;padding-right:16px;padding-bottom:12px;padding-left:16px;}.wp-block-kadence-advancedbtn .kb-btn14105_72a352-9a.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn14105_72a352-9a.kb-button:focus{background:#c70000;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;box-shadow:0px 0px 8px 2px rgba(242, 0, 0, 0.2);}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn14105_72a352-9a.kb-button{padding-top:10px;padding-bottom:10px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn14105_72a352-9a.kb-button{font-size:16px;padding-top:10px;padding-bottom:10px;}}<\/style><a class=\"kb-button kt-button button kb-btn14105_72a352-9a kt-btn-size-large kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/groupnb.ca\/contact-us-3\/\"><span class=\"kt-btn-inner-text\">Collaborez avec nous<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Externalisez plus intelligemment avec les services de BPO de Group NB Des solutions d\u2019externalisation efficaces et rentables con\u00e7ues pour rationaliser les op\u00e9rations et stimuler la croissance de votre entreprise. Outsource Smarter withGroup NB\u2019s BPO Services Des solutions d\u2019externalisation efficaces et rentables con\u00e7ues pour rationaliser les op\u00e9rations et stimuler la croissance de votre entreprise. Qu\u2019est-ce que&#8230;<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-14105","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/groupnb.ca\/fr\/wp-json\/wp\/v2\/pages\/14105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/groupnb.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/groupnb.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/groupnb.ca\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/groupnb.ca\/fr\/wp-json\/wp\/v2\/comments?post=14105"}],"version-history":[{"count":0,"href":"https:\/\/groupnb.ca\/fr\/wp-json\/wp\/v2\/pages\/14105\/revisions"}],"wp:attachment":[{"href":"https:\/\/groupnb.ca\/fr\/wp-json\/wp\/v2\/media?parent=14105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}