{"id":19652,"date":"2026-04-07T09:00:00","date_gmt":"2026-04-07T09:00:00","guid":{"rendered":"https:\/\/groupnb.ca\/uncategorized-us\/medicare-bpo-us-insurers\/"},"modified":"2026-06-24T22:31:32","modified_gmt":"2026-06-24T22:31:32","slug":"medicare-bpo-us-insurers","status":"publish","type":"post","link":"https:\/\/groupnb.ca\/us\/bpo-blogs\/medicare-bpo-us-insurers\/","title":{"rendered":"Medicare BPO Services: Strategic Guide for US Healthcare Insurers"},"content":{"rendered":"<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_5a2731-2c, .wp-block-kadence-advancedheading.kt-adv-heading19193_5a2731-2c[data-kb-block=\"kb-adv-heading19193_5a2731-2c\"]{font-size:16px;line-height:24px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading19193_5a2731-2c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_5a2731-2c[data-kb-block=\"kb-adv-heading19193_5a2731-2c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_5a2731-2c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_5a2731-2c[data-kb-block=\"kb-adv-heading19193_5a2731-2c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading19193_5a2731-2c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_5a2731-2c\">The US healthcare system is changing because of demographic changes and new CMS (Centers for Medicare &amp; Medicaid Services) regulations. For US Healthcare insurers and payers, managing <strong>Medicare Advantage (Part C)<\/strong> and <strong>Part D<\/strong> tasks internally has become a resource-intensive barrier to growth. CMS Quality Conference 2026<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_2ebaf0-5c, .wp-block-kadence-advancedheading.kt-adv-heading19193_2ebaf0-5c[data-kb-block=\"kb-adv-heading19193_2ebaf0-5c\"]{font-size:16px;line-height:24px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading19193_2ebaf0-5c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_2ebaf0-5c[data-kb-block=\"kb-adv-heading19193_2ebaf0-5c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_2ebaf0-5c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_2ebaf0-5c[data-kb-block=\"kb-adv-heading19193_2ebaf0-5c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading19193_2ebaf0-5c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_2ebaf0-5c\"><strong>Medicare BPO <\/strong>has emerged as the premier strategy for enhancing operational efficiency and maintaining strict <strong>HIPAA compliance<\/strong>. By leveraging a global &#8220;Canabase&#8221; model\u2014managed from North America with specialized hubs in the <strong>Philippines<\/strong> and <strong>Morocco<\/strong>\u2014insurers achieve unprecedented scalability and security.<\/p>\n\n\n<style>.kadence-column19193_1aec39-de > .kt-inside-inner-col,.kadence-column19193_1aec39-de > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column19193_1aec39-de > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column19193_1aec39-de > .kt-inside-inner-col{flex-direction:column;}.kadence-column19193_1aec39-de > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column19193_1aec39-de > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column19193_1aec39-de{position:relative;}@media all and (max-width: 1024px){.kadence-column19193_1aec39-de > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column19193_1aec39-de > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column19193_1aec39-de kvs-sm-false\"><div class=\"kt-inside-inner-col\"><style>.kb-image19193_7b5adc-cc .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;}.kb-image19193_7b5adc-cc img.kb-img, .kb-image19193_7b5adc-cc .kb-img img{border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;object-position:71% 62%;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image19193_7b5adc-cc size-full kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-land31\"><img loading=\"lazy\" decoding=\"async\" width=\"2121\" height=\"1414\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094.webp\" alt=\"\" class=\"kb-img wp-image-19196\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094.webp 2121w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094-300x200.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094-1030x687.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094-768x512.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094-1536x1024.webp 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094-2048x1365.webp 2048w\" sizes=\"auto, (max-width: 2121px) 100vw, 2121px\" \/><\/div><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column19193_96f75b-87 > .kt-inside-inner-col,.kadence-column19193_96f75b-87 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column19193_96f75b-87 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column19193_96f75b-87 > .kt-inside-inner-col{flex-direction:column;}.kadence-column19193_96f75b-87 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column19193_96f75b-87 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column19193_96f75b-87{position:relative;}@media all and (max-width: 1024px){.kadence-column19193_96f75b-87 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column19193_96f75b-87 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column19193_96f75b-87 kvs-lg-false kvs-md-false\"><div class=\"kt-inside-inner-col\"><style>.kadence-column19193_a63f74-8d > .kt-inside-inner-col,.kadence-column19193_a63f74-8d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column19193_a63f74-8d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column19193_a63f74-8d > .kt-inside-inner-col{flex-direction:column;}.kadence-column19193_a63f74-8d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column19193_a63f74-8d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column19193_a63f74-8d{position:relative;}@media all and (max-width: 1024px){.kadence-column19193_a63f74-8d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column19193_a63f74-8d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column19193_a63f74-8d kvs-sm-false\"><div class=\"kt-inside-inner-col\"><style>.kadence-column19193_22a55e-c5 > .kt-inside-inner-col,.kadence-column19193_22a55e-c5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column19193_22a55e-c5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column19193_22a55e-c5 > .kt-inside-inner-col{flex-direction:column;}.kadence-column19193_22a55e-c5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column19193_22a55e-c5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column19193_22a55e-c5{position:relative;}@media all and (max-width: 1024px){.kadence-column19193_22a55e-c5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column19193_22a55e-c5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column19193_22a55e-c5 kvs-lg-false kvs-md-false\"><div class=\"kt-inside-inner-col\"><style>.kb-image19193_bac5f3-14 .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;}.kb-image19193_bac5f3-14 img.kb-img, .kb-image19193_bac5f3-14 .kb-img img{border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image19193_bac5f3-14 size-medium kb-image-is-ratio-size\"><div class=\"kb-is-ratio-image kb-image-ratio-land21\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094-300x200.webp\" alt=\"\" class=\"kb-img wp-image-19196\" title=\"\" srcset=\"https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094-300x200.webp 300w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094-1030x687.webp 1030w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094-768x512.webp 768w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094-1536x1024.webp 1536w, https:\/\/groupnb.ca\/wp-content\/uploads\/2026\/04\/GettyImages-1317447094-2048x1365.webp 2048w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/div><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_2ff62d-c0, .wp-block-kadence-advancedheading.kt-adv-heading19193_2ff62d-c0[data-kb-block=\"kb-adv-heading19193_2ff62d-c0\"]{font-size:18px;line-height:25px;font-weight:700;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading19193_2ff62d-c0 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_2ff62d-c0[data-kb-block=\"kb-adv-heading19193_2ff62d-c0\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_2ff62d-c0 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_2ff62d-c0[data-kb-block=\"kb-adv-heading19193_2ff62d-c0\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading19193_2ff62d-c0 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_2ff62d-c0\"><strong>Why US Insurers Should Outsource Medicare Operations<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_39a6e9-2d, .wp-block-kadence-advancedheading.kt-adv-heading19193_39a6e9-2d[data-kb-block=\"kb-adv-heading19193_39a6e9-2d\"]{font-size:16px;line-height:24px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading19193_39a6e9-2d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_39a6e9-2d[data-kb-block=\"kb-adv-heading19193_39a6e9-2d\"] mark.kt-highlight{font-size:16px;line-height:24px;font-family:Lato;font-weight:400;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_39a6e9-2d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_39a6e9-2d[data-kb-block=\"kb-adv-heading19193_39a6e9-2d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading19193_39a6e9-2d[data-kb-block=\"kb-adv-heading19193_39a6e9-2d\"] a, .kt-adv-heading-link19193_39a6e9-2d, .kt-adv-heading-link19193_39a6e9-2d .kt-adv-heading19193_39a6e9-2d[data-kb-block=\"kb-adv-heading19193_39a6e9-2d\"]{color:#ab1100;}<\/style>\n<p class=\"kt-adv-heading19193_39a6e9-2d wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_39a6e9-2d\">Outsourcing involves contracting <span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">with specialized third-party providers for critical back-office operations, such as\u00a0<\/span>claims adjudication\u00a0or\u00a0member support. Under the <a href=\"https:\/\/www.cdc.gov\/phlp\/php\/resources\/health-insurance-portability-and-accountability-act-of-1996-hipaa.html\" rel=\"nofollow noopener\" target=\"_blank\">HIPAA Privacy Rule<\/a>, BPO providers act as <strong>Business Associates<\/strong>, contractually obligated to protect sensitive patient data.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_92195e-52, .wp-block-kadence-advancedheading.kt-adv-heading19193_92195e-52[data-kb-block=\"kb-adv-heading19193_92195e-52\"]{font-size:18px;line-height:25px;font-weight:700;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading19193_92195e-52 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_92195e-52[data-kb-block=\"kb-adv-heading19193_92195e-52\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_92195e-52 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_92195e-52[data-kb-block=\"kb-adv-heading19193_92195e-52\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading19193_92195e-52 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_92195e-52\"><strong>Core Benefits of Global Medicare Outsourcing<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_83635a-5d:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_83635a-5d ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_83635a-5d ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_83635a-5d .kb-svg-icon-wrap{font-size:12px;color:#ab1100;}.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_83635a-5d ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items19193_83635a-5d ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items19193_83635a-5d ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{font-size:16px;line-height:24px;font-family:Lato;font-weight:400;}.kt-svg-icon-list-items19193_83635a-5d ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items19193_83635a-5d kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-19193_b9c7e9-a6 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-19193_b9c7e9-a6\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>70% Operational Cost Savings<\/strong>: Utilizing global hubs in the <strong>Philippines<\/strong> and <strong>Morocco<\/strong> enables US insurers to eliminate the high overhead associated with domestic salaries and infrastructure.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-19193_8d7b73-30 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-19193_8d7b73-30\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Improved CMS Star Ratings<\/strong>: Access to certified experts in <strong>ICD-10\/11<\/strong> and <strong>HCC coding<\/strong> ensures accurate risk adjustment and higher-quality scores for <a href=\"https:\/\/medicareschool.com\/learning-center\/medicare-advantage-star-ratings-how-to-choose-the-right-plan\/\" rel=\"nofollow noopener\" target=\"_blank\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ab1100\" class=\"has-inline-color\">medicare advantage plans<\/mark><\/a>.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-19193_20be4f-49 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-19193_20be4f-49\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>24\/7 Global Continuity<\/strong>: A tri-shore model (North America, SE Asia, and North Africa) ensures your claims are processed and members are supported around the clock.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-19193_893651-6d .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-19193_893651-6d\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Multilingual Expertise<\/strong>: Access to native English, Spanish, and <strong>French-speaking talent<\/strong> (via our Moroccan hub) to serve diverse US populations.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-19193_06d261-78 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-19193_06d261-78\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>HIPAA &amp; HITECH Security<\/strong>: Canadian management oversees the implementation of administrative, physical, and technical measures, such as end-to-end encryption and Multi-Factor Authentication (MFA).<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_67aee4-a5, .wp-block-kadence-advancedheading.kt-adv-heading19193_67aee4-a5[data-kb-block=\"kb-adv-heading19193_67aee4-a5\"]{font-size:18px;line-height:25px;font-weight:700;font-style:normal;font-family:Lato;text-transform:none;}.wp-block-kadence-advancedheading.kt-adv-heading19193_67aee4-a5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_67aee4-a5[data-kb-block=\"kb-adv-heading19193_67aee4-a5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_67aee4-a5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_67aee4-a5[data-kb-block=\"kb-adv-heading19193_67aee4-a5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading19193_67aee4-a5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_67aee4-a5\"><strong>Key US Medicare Services for Outsourcing<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_32aa41-13, .wp-block-kadence-advancedheading.kt-adv-heading19193_32aa41-13[data-kb-block=\"kb-adv-heading19193_32aa41-13\"]{font-size:16px;line-height:24px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading19193_32aa41-13 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_32aa41-13[data-kb-block=\"kb-adv-heading19193_32aa41-13\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_32aa41-13 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_32aa41-13[data-kb-block=\"kb-adv-heading19193_32aa41-13\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading19193_32aa41-13 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_32aa41-13\"><strong>Medicare BPO<\/strong> covers critical front-office and back-office functions:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Claims Adjudication &amp; Processing<\/strong>: Increasing First-Pass Clean Claim rates and decreasing medical loss ratios.<\/li>\n\n\n\n<li><strong>Medical Billing and Risk Adjustment<\/strong>: Ensuring accuracy via <strong>HCC (Hierarchical Condition Category)<\/strong> standards to prevent <a href=\"https:\/\/www.hhs.gov\/hipaa\/for-professionals\/privacy\/laws-regulations\/index.html\" rel=\"nofollow noopener\" target=\"_blank\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#ab1100\" class=\"has-inline-color\">federal audits and penalties<\/mark><\/a>. <\/li>\n\n\n\n<li><strong>Member Enrollment &amp; Eligibility<\/strong>: Real-time verification of beneficiary coverage to prevent administrative friction.<\/li>\n\n\n\n<li><strong>24\/7 Omnichannel Member Support<\/strong>: High-touch assistance for <strong>Medicare Advantage<\/strong> beneficiaries via phone, email, and secure chat.<\/li>\n<\/ol>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_b800de-da, .wp-block-kadence-advancedheading.kt-adv-heading19193_b800de-da[data-kb-block=\"kb-adv-heading19193_b800de-da\"]{font-size:18px;line-height:25px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading19193_b800de-da mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_b800de-da[data-kb-block=\"kb-adv-heading19193_b800de-da\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_b800de-da img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_b800de-da[data-kb-block=\"kb-adv-heading19193_b800de-da\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading19193_b800de-da wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_b800de-da\"><strong>The &#8220;Canabase&#8221; Advantage: Why Canada, Philippines, and Morocco?<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_154ee6-f4, .wp-block-kadence-advancedheading.kt-adv-heading19193_154ee6-f4[data-kb-block=\"kb-adv-heading19193_154ee6-f4\"]{font-size:16px;line-height:24px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading19193_154ee6-f4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_154ee6-f4[data-kb-block=\"kb-adv-heading19193_154ee6-f4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_154ee6-f4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_154ee6-f4[data-kb-block=\"kb-adv-heading19193_154ee6-f4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading19193_154ee6-f4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_154ee6-f4\">US insurers prioritize partners that provide a &#8220;North American Bridge&#8221; to global talent pools:<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_94919f-b4:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_94919f-b4 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_94919f-b4 ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_94919f-b4 .kb-svg-icon-wrap{font-size:12px;color:#ab1100;}.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_94919f-b4 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items19193_94919f-b4 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items19193_94919f-b4 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{font-size:16px;line-height:24px;font-family:Lato;font-weight:400;}.kt-svg-icon-list-items19193_94919f-b4 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items19193_94919f-b4 kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-19193_96e9c1-9a .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-19193_96e9c1-9a\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Philippines Hub: <\/strong>Global leader in English-speaking <strong>Member Support<\/strong> and high-volume <strong>Claims Processing<\/strong>.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-19193_91ef5f-6d .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-19193_91ef5f-6d\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Morocco Hub<\/strong>: A premier destination for <strong>multilingual support<\/strong> (English, French, Spanish) and high-skill technical tasks, offering a strategic time-zone advantage for East Coast US operations.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-19193_9cdb0c-2c .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-19193_9cdb0c-2c\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Canadian Management<\/strong>: All operations are governed by North American leadership, ensuring standards of <strong>security<\/strong>, <strong>accountability<\/strong>, and <strong>quality control<\/strong>.<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_1a3842-d5, .wp-block-kadence-advancedheading.kt-adv-heading19193_1a3842-d5[data-kb-block=\"kb-adv-heading19193_1a3842-d5\"]{font-size:18px;line-height:25px;font-weight:700;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading19193_1a3842-d5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_1a3842-d5[data-kb-block=\"kb-adv-heading19193_1a3842-d5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_1a3842-d5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_1a3842-d5[data-kb-block=\"kb-adv-heading19193_1a3842-d5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading19193_1a3842-d5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_1a3842-d5\"><strong>Elevate Your US Operations with Group NB<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_329ae6-52, .wp-block-kadence-advancedheading.kt-adv-heading19193_329ae6-52[data-kb-block=\"kb-adv-heading19193_329ae6-52\"]{font-size:16px;line-height:24px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading19193_329ae6-52 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_329ae6-52[data-kb-block=\"kb-adv-heading19193_329ae6-52\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_329ae6-52 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_329ae6-52[data-kb-block=\"kb-adv-heading19193_329ae6-52\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading19193_329ae6-52[data-kb-block=\"kb-adv-heading19193_329ae6-52\"] a, .kt-adv-heading-link19193_329ae6-52, .kt-adv-heading-link19193_329ae6-52 .kt-adv-heading19193_329ae6-52[data-kb-block=\"kb-adv-heading19193_329ae6-52\"]{color:#ab1100;}<\/style>\n<p class=\"kt-adv-heading19193_329ae6-52 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_329ae6-52\"><strong>Group NB<\/strong> is a <strong>Canadian-based global leader<\/strong> specializing in tailored <strong><a href=\"https:\/\/groupnb.ca\/us\/bpo-services\/\" data-type=\"link\" data-id=\"https:\/\/groupnb.ca\/us\/bpo-services\/\">BPO solutions for US <span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">Healthcare\u00a0Insurers<\/span><\/a><\/strong>. We act as your strategic partner, providing the cost benefits of a <strong>Global Back Office<\/strong> with the security of a Canadian headquarters.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_2c0b24-dd, .wp-block-kadence-advancedheading.kt-adv-heading19193_2c0b24-dd[data-kb-block=\"kb-adv-heading19193_2c0b24-dd\"]{font-size:18px;line-height:25px;font-weight:700;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading19193_2c0b24-dd mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_2c0b24-dd[data-kb-block=\"kb-adv-heading19193_2c0b24-dd\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_2c0b24-dd img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_2c0b24-dd[data-kb-block=\"kb-adv-heading19193_2c0b24-dd\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading19193_2c0b24-dd wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_2c0b24-dd\"><strong>Our Specialized US Medicare BPO Services Include:<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_42834c-cd:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_42834c-cd ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_42834c-cd ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_42834c-cd .kb-svg-icon-wrap{font-size:12px;color:#ab1100;}.wp-block-kadence-iconlist.kt-svg-icon-list-items19193_42834c-cd ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items19193_42834c-cd ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items19193_42834c-cd ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{font-size:16px;line-height:24px;font-family:Lato;font-weight:400;}.kt-svg-icon-list-items19193_42834c-cd ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items19193_42834c-cd kt-svg-icon-list-columns-1 alignnone\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-19193_45d8ed-39 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-19193_45d8ed-39\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Precision HCC Billing &amp; Coding<\/strong>: Our experts protect your revenue stream through high-accuracy documentation and risk adjustment.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-19193_d113a3-5f .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-19193_d113a3-5f\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Seamless Claims Management<\/strong>: Specialized global teams designed to reduce &#8220;Days Sales Outstanding&#8221; (DSO).<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-19193_d8e66c-e7 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-19193_d8e66c-e7\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Global Multilingual Support<\/strong>: Professional member care in English, Spanish, and French to meet the needs of all US demographics.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-19193_cc78c6-01 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-19193_cc78c6-01\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_record kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M3 0c-1.66 0-3 1.34-3 3s1.34 3 3 3 3-1.34 3-3-1.34-3-3-3z\" transform=\"translate(1 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>The &#8220;Canabase&#8221; Security Edge<\/strong>: We prioritize Business Associate Agreement (BAA) essentials and North American data standards across all our global sites.<\/span><\/li>\n<\/ul><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_656860-0b, .wp-block-kadence-advancedheading.kt-adv-heading19193_656860-0b[data-kb-block=\"kb-adv-heading19193_656860-0b\"]{font-size:18px;line-height:12px;font-weight:700;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading19193_656860-0b mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_656860-0b[data-kb-block=\"kb-adv-heading19193_656860-0b\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_656860-0b img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_656860-0b[data-kb-block=\"kb-adv-heading19193_656860-0b\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading19193_656860-0b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_656860-0b\"><strong>Transform Your Insurance Operations Today<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_bd3a88-29, .wp-block-kadence-advancedheading.kt-adv-heading19193_bd3a88-29[data-kb-block=\"kb-adv-heading19193_bd3a88-29\"]{font-size:16px;line-height:24px;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading19193_bd3a88-29 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_bd3a88-29[data-kb-block=\"kb-adv-heading19193_bd3a88-29\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_bd3a88-29 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_bd3a88-29[data-kb-block=\"kb-adv-heading19193_bd3a88-29\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading19193_bd3a88-29[data-kb-block=\"kb-adv-heading19193_bd3a88-29\"] a, .kt-adv-heading-link19193_bd3a88-29, .kt-adv-heading-link19193_bd3a88-29 .kt-adv-heading19193_bd3a88-29[data-kb-block=\"kb-adv-heading19193_bd3a88-29\"]{color:#ab1100;}<\/style>\n<p class=\"kt-adv-heading19193_bd3a88-29 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_bd3a88-29\">Partner with <strong><a href=\"https:\/\/groupnb.ca\/us\/\">Group NB<\/a><\/strong> to leverage world-class expertise and a cost-effective global workforce. <a href=\"https:\/\/groupnb.ca\/us\/contact-us\/\">Contact us<\/a> and learn how our BPO services can drive your organization&#8217;s efficiency<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_07bb64-d9, .wp-block-kadence-advancedheading.kt-adv-heading19193_07bb64-d9[data-kb-block=\"kb-adv-heading19193_07bb64-d9\"]{font-size:18px;line-height:25px;font-weight:700;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading19193_07bb64-d9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_07bb64-d9[data-kb-block=\"kb-adv-heading19193_07bb64-d9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_07bb64-d9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_07bb64-d9[data-kb-block=\"kb-adv-heading19193_07bb64-d9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading19193_07bb64-d9[data-kb-block=\"kb-adv-heading19193_07bb64-d9\"] a, .kt-adv-heading-link19193_07bb64-d9, .kt-adv-heading-link19193_07bb64-d9 .kt-adv-heading19193_07bb64-d9[data-kb-block=\"kb-adv-heading19193_07bb64-d9\"]{color:#ab1100;}<\/style>\n<h2 class=\"kt-adv-heading19193_07bb64-d9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_07bb64-d9\"><strong>Medicare BPO: <mark style=\"background-color:rgba(0, 0, 0, 0);color:#ab1100\" class=\"has-inline-color\">FAQs<\/mark><\/strong><\/h2>\n\n\n<style>.kt-accordion-id19193_3fc8b2-a6 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:10px;}.kt-accordion-id19193_3fc8b2-a6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:#ffffff;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id19193_3fc8b2-a6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id19193_3fc8b2-a6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id19193_3fc8b2-a6 .kt-blocks-accordion-header:focus-visible{color:#444444;background:#ffffff;border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id19193_3fc8b2-a6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id19193_3fc8b2-a6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id19193_3fc8b2-a6:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id19193_3fc8b2-a6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id19193_3fc8b2-a6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id19193_3fc8b2-a6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id19193_3fc8b2-a6 .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id19193_3fc8b2-a6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id19193_3fc8b2-a6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id19193_3fc8b2-a6 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id19193_3fc8b2-a6 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:10px;}.kt-accordion-id19193_3fc8b2-a6 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id19193_3fc8b2-a6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}.kt-accordion-id19193_3fc8b2-a6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id19193_3fc8b2-a6 .kt-blocks-accordion-header:focus-visible{border-top-color:#878787;border-top-style:solid;border-right-color:#878787;border-right-style:solid;border-bottom-color:#878787;border-bottom-style:solid;border-left-color:#878787;border-left-style:solid;}.kt-accordion-id19193_3fc8b2-a6 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id19193_3fc8b2-a6 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id19193_3fc8b2-a6 kt-accordion-has-6-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane19193_26034b-37\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>What is Medicare BPO?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading19193_2a1a46-96, .wp-block-kadence-advancedheading.kt-adv-heading19193_2a1a46-96[data-kb-block=\"kb-adv-heading19193_2a1a46-96\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading19193_2a1a46-96 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_2a1a46-96[data-kb-block=\"kb-adv-heading19193_2a1a46-96\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_2a1a46-96 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_2a1a46-96[data-kb-block=\"kb-adv-heading19193_2a1a46-96\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading19193_2a1a46-96 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_2a1a46-96\">It is the outsourcing of critical back-office operations\u2014such as claims adjudication and member support\u2014to specialized third-party providers to improve efficiency and maintain\u00a0<strong>HIPAA compliance<\/strong>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane19193_3daddd-70\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong>How does the &#8220;Canabase&#8221; model work?<\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading19193_2b14ae-f5, .wp-block-kadence-advancedheading.kt-adv-heading19193_2b14ae-f5[data-kb-block=\"kb-adv-heading19193_2b14ae-f5\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading19193_2b14ae-f5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_2b14ae-f5[data-kb-block=\"kb-adv-heading19193_2b14ae-f5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_2b14ae-f5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_2b14ae-f5[data-kb-block=\"kb-adv-heading19193_2b14ae-f5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading19193_2b14ae-f5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_2b14ae-f5\">The\u00a0<strong>Canabase model<\/strong>\u00a0provides North American management and security standards combined with high-volume hubs in the\u00a0<strong>Philippines<\/strong>\u00a0and multilingual support from\u00a0<strong>Morocco<\/strong>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane19193_d8e770-f1\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Is patient data secure during outsourcing?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading19193_7cd0eb-a6, .wp-block-kadence-advancedheading.kt-adv-heading19193_7cd0eb-a6[data-kb-block=\"kb-adv-heading19193_7cd0eb-a6\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading19193_7cd0eb-a6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_7cd0eb-a6[data-kb-block=\"kb-adv-heading19193_7cd0eb-a6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_7cd0eb-a6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_7cd0eb-a6[data-kb-block=\"kb-adv-heading19193_7cd0eb-a6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading19193_7cd0eb-a6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_7cd0eb-a6\">Yes. BPO providers act as\u00a0<strong>Business Associates<\/strong>\u00a0under the HIPAA Privacy Rule, utilizing end-to-end encryption and Multi-Factor Authentication (MFA) to protect sensitive data.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane19193_d5aa3a-6f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>What services can US insurers outsource?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading19193_71c8e7-87, .wp-block-kadence-advancedheading.kt-adv-heading19193_71c8e7-87[data-kb-block=\"kb-adv-heading19193_71c8e7-87\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading19193_71c8e7-87 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_71c8e7-87[data-kb-block=\"kb-adv-heading19193_71c8e7-87\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_71c8e7-87 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_71c8e7-87[data-kb-block=\"kb-adv-heading19193_71c8e7-87\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading19193_71c8e7-87 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_71c8e7-87\"><strong>What services and roles can US insurers outsource?<\/strong><br>US insurers can outsource\u00a0<strong>Claims Adjudication<\/strong>,\u00a0<strong>HCC Risk Adjustment<\/strong>,\u00a0<strong>Member Enrollment<\/strong>, and\u00a0<strong>24\/7 Support<\/strong>\u00a0through these specialized hubs:<br><br><strong>Philippines:<\/strong>\u00a0High-volume\u00a0<strong>Claims Processing<\/strong>,\u00a0<strong>English Member Support<\/strong>, and\u00a0<strong>Eligibility Verification<\/strong>.<br><br><strong>Morocco:<\/strong>\u00a0<strong>Multilingual Support<\/strong>\u00a0(English, Spanish, French) and high-skill\u00a0<strong>ICD-10\/HCC Coding<\/strong>.<br><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane19193_988f7f-a1\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>How does BPO improve financial metrics?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading19193_67406f-33, .wp-block-kadence-advancedheading.kt-adv-heading19193_67406f-33[data-kb-block=\"kb-adv-heading19193_67406f-33\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading19193_67406f-33 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_67406f-33[data-kb-block=\"kb-adv-heading19193_67406f-33\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_67406f-33 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_67406f-33[data-kb-block=\"kb-adv-heading19193_67406f-33\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading19193_67406f-33 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_67406f-33\">Outsourcing increases\u00a0<strong>First-Pass Clean Claim rates<\/strong>, reduces\u00a0<strong>Medical Loss Ratios<\/strong>, and lowers\u00a0<strong>Days Sales Outstanding (DSO)<\/strong>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane19193_724c19-bd\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Why use a tri-shore model in Medicare?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading19193_7ae232-eb, .wp-block-kadence-advancedheading.kt-adv-heading19193_7ae232-eb[data-kb-block=\"kb-adv-heading19193_7ae232-eb\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading19193_7ae232-eb mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_7ae232-eb[data-kb-block=\"kb-adv-heading19193_7ae232-eb\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_7ae232-eb img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_7ae232-eb[data-kb-block=\"kb-adv-heading19193_7ae232-eb\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading19193_7ae232-eb wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_7ae232-eb\">A tri-shore model (North America, SE Asia, North Africa) ensures\u00a0<strong>24\/7 Global Continuity<\/strong>\u00a0and round-the-clock claims processing.<\/p>\n\n\n<style>.kadence-column19193_98c51e-48 > .kt-inside-inner-col,.kadence-column19193_98c51e-48 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column19193_98c51e-48 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column19193_98c51e-48 > .kt-inside-inner-col{flex-direction:column;}.kadence-column19193_98c51e-48 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column19193_98c51e-48 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column19193_98c51e-48{position:relative;}@media all and (max-width: 1024px){.kadence-column19193_98c51e-48 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column19193_98c51e-48 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column19193_98c51e-48\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>.kadence-column19193_ae2c95-90 > .kt-inside-inner-col,.kadence-column19193_ae2c95-90 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column19193_ae2c95-90 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column19193_ae2c95-90 > .kt-inside-inner-col{flex-direction:column;}.kadence-column19193_ae2c95-90 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column19193_ae2c95-90 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column19193_ae2c95-90{position:relative;}@media all and (max-width: 1024px){.kadence-column19193_ae2c95-90 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column19193_ae2c95-90 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column19193_ae2c95-90 kvs-sm-false\"><div class=\"kt-inside-inner-col\"><style>.kadence-column19193_0f3f26-35 > .kt-inside-inner-col{display:flex;}.kadence-column19193_0f3f26-35 > .kt-inside-inner-col{padding-bottom:6vw;}.kadence-column19193_0f3f26-35 > .kt-inside-inner-col,.kadence-column19193_0f3f26-35 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column19193_0f3f26-35 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column19193_0f3f26-35 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}.kadence-column19193_0f3f26-35 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column19193_0f3f26-35{align-self:flex-start;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column19193_0f3f26-35{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column19193_0f3f26-35 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}.kadence-column19193_0f3f26-35 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column19193_0f3f26-35{position:relative;}@media all and (max-width: 1024px){.kadence-column19193_0f3f26-35 > .kt-inside-inner-col{padding-right:4vw;padding-left:4vw;flex-direction:column;justify-content:flex-start;}}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column19193_0f3f26-35{align-self:flex-start;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column19193_0f3f26-35{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column19193_0f3f26-35 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column19193_0f3f26-35{align-self:flex-start;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column19193_0f3f26-35{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column19193_0f3f26-35 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}.kadence-column19193_0f3f26-35 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column19193_0f3f26-35\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id19193_a3fda9-4d > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id19193_a3fda9-4d > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id19193_a3fda9-4d > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:56px;padding-right:56px;padding-bottom:56px;padding-left:56px;grid-template-columns:minmax(0, calc(75% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)))minmax(0, calc(25% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id19193_a3fda9-4d{border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;overflow:clip;isolation:isolate;}.kb-row-layout-id19193_a3fda9-4d > .kt-row-layout-overlay{border-top-left-radius:16px;border-top-right-radius:16px;border-bottom-right-radius:16px;border-bottom-left-radius:16px;}.kb-row-layout-id19193_a3fda9-4d{background-image:url('https:\/\/groupnb.ca\/wp-content\/uploads\/2025\/09\/canada-1-1536x1024.webp');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id19193_a3fda9-4d > .kt-row-layout-overlay{opacity:0.75;background-color:#030303;}@media all and (max-width: 1024px){.kb-row-layout-id19193_a3fda9-4d > .kt-row-column-wrap{padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px;grid-template-columns:minmax(0, 2fr) minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id19193_a3fda9-4d{border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;}}@media all and (max-width: 1024px){.kb-row-layout-id19193_a3fda9-4d > .kt-row-layout-overlay{border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;}}@media all and (max-width: 767px){.kb-row-layout-id19193_a3fda9-4d > .kt-row-column-wrap{padding-top:32px;padding-right:32px;padding-bottom:32px;padding-left:32px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id19193_a3fda9-4d alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-normal\"><\/div><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column19193_ae7921-72 > .kt-inside-inner-col,.kadence-column19193_ae7921-72 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column19193_ae7921-72 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column19193_ae7921-72 > .kt-inside-inner-col{flex-direction:column;}.kadence-column19193_ae7921-72 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column19193_ae7921-72 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column19193_ae7921-72{position:relative;}@media all and (max-width: 1024px){.kadence-column19193_ae7921-72 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column19193_ae7921-72 > .kt-inside-inner-col{display:flex;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column19193_ae7921-72\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading19193_ef0479-21, .wp-block-kadence-advancedheading.kt-adv-heading19193_ef0479-21[data-kb-block=\"kb-adv-heading19193_ef0479-21\"]{font-size:36px;line-height:47px;font-weight:700;font-style:normal;font-family:Poppins;letter-spacing:-0.36px;color:#f8f8f8;}.wp-block-kadence-advancedheading.kt-adv-heading19193_ef0479-21 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_ef0479-21[data-kb-block=\"kb-adv-heading19193_ef0479-21\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_ef0479-21 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_ef0479-21[data-kb-block=\"kb-adv-heading19193_ef0479-21\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading19193_ef0479-21, .wp-block-kadence-advancedheading.kt-adv-heading19193_ef0479-21[data-kb-block=\"kb-adv-heading19193_ef0479-21\"]{margin-bottom:6px;font-size:26px;line-height:39px;text-align:center!important;}}<\/style>\n<h2 class=\"kt-adv-heading19193_ef0479-21 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_ef0479-21\">Contact Us to get a Free Quote!<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading19193_69c7c2-75, .wp-block-kadence-advancedheading.kt-adv-heading19193_69c7c2-75[data-kb-block=\"kb-adv-heading19193_69c7c2-75\"]{padding-right:160px;font-size:18px;line-height:25px;font-weight:400;font-style:normal;font-family:Poppins;color:#f1f1f1;}.wp-block-kadence-advancedheading.kt-adv-heading19193_69c7c2-75 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading19193_69c7c2-75[data-kb-block=\"kb-adv-heading19193_69c7c2-75\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading19193_69c7c2-75 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading19193_69c7c2-75[data-kb-block=\"kb-adv-heading19193_69c7c2-75\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading19193_69c7c2-75, .wp-block-kadence-advancedheading.kt-adv-heading19193_69c7c2-75[data-kb-block=\"kb-adv-heading19193_69c7c2-75\"]{padding-right:0px;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading19193_69c7c2-75, .wp-block-kadence-advancedheading.kt-adv-heading19193_69c7c2-75[data-kb-block=\"kb-adv-heading19193_69c7c2-75\"]{padding-right:0px;font-size:16px;line-height:23px;text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading19193_69c7c2-75 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading19193_69c7c2-75\">Let\u2019s discuss your staffing needs and let us solve your challenges for you!<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column19193_c7a56f-af > .kt-inside-inner-col{display:flex;}.kadence-column19193_c7a56f-af > .kt-inside-inner-col{padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column19193_c7a56f-af > .kt-inside-inner-col,.kadence-column19193_c7a56f-af > 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.kadence-column19193_c7a56f-af{align-self:flex-end;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column19193_c7a56f-af{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column19193_c7a56f-af > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column19193_c7a56f-af kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns19193_5c8755-78{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-end;align-items:flex-end;}.kt-btns19193_5c8755-78 .kt-button{font-weight:normal;font-style:normal;}.kt-btns19193_5c8755-78 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns19193_5c8755-78 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns19193_5c8755-78 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns19193_5c8755-78 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns19193_5c8755-78 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns19193_5c8755-78 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns19193_5c8755-78 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn.kb-btns19193_5c8755-78{justify-content:flex-start;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns19193_5c8755-78\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn19193_ec248c-8e.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn19193_ec248c-8e.kb-button{color:#f1f1f1;background:#ab1100;font-size:16px;line-height:24px;font-family:Lato;font-weight:400;border-top-left-radius:10px;border-top-right-radius:10px;border-bottom-right-radius:10px;border-bottom-left-radius:10px;padding-top:12px;padding-right:24px;padding-bottom:12px;padding-left:24px;}.wp-block-kadence-advancedbtn .kb-btn19193_ec248c-8e.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn19193_ec248c-8e.kb-button:focus{background:#c60000;border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn19193_ec248c-8e.kb-button{font-size:16px;padding-top:10px;padding-right:16px;padding-bottom:10px;padding-left:16px;}}<\/style><a class=\"kb-button kt-button button kb-btn19193_ec248c-8e kt-btn-size-standard kt-btn-width-type-full kb-btn-global-fill kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\" href=\"https:\/\/groupnb.ca\/contact-us-3\/\"><span class=\"kt-btn-inner-text\">Get a Free Quote<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"locations\">\n\n  <div class=\"location location-a\">\n    <div class=\"content\">\n      <h3>Canada<\/h3>\n      <h4>Head Office:<\/h4>\n      <p>52 Hawthorne Ave, Ottawa, ON K1S 0B1, Canada<\/p>\n      <p>+1 855-868-8416<\/p>\n      <p>info@groupnb.ca<\/p>\n    <\/div>\n    <a href=\"https:\/\/groupnb.ca\/us\/contact-us\/\" class=\"locButton\">\n      Request Staff\n    <\/a>\n  <\/div>\n\n  <div class=\"location location-b\">\n    <div class=\"content\">\n      <h3>US<\/h3>\n      <h4>Head Office:<\/h4>\n      <p>333 SE 2nd Ave. Suite 2000, Miami, Florida, 33131, US<\/p>\n      <p>+1 754-218-8500<\/p>\n      <p>info@groupnb-usa.com<\/p>\n    <\/div>\n    <a href=\"https:\/\/groupnb.ca\/us\/contact-us\/\" class=\"locButton\">\n      Request Staff\n    <\/a>\n  <\/div>\n\n  <div class=\"location location-c\">\n    <div class=\"content\">\n      <h3>France<\/h3>\n      <h4>Head Office:<\/h4>\n      <p>93 Rue De La Villette <br> 69003, Lyon, France<\/p>\n      <p>+1 855-868-8416<\/p>\n      <p>immigration@groupnb.ca<\/p>\n    <\/div>\n    <a href=\"https:\/\/groupnb.ca\/us\/contact-us\/\" class=\"locButton\">\n      Request Staff\n    <\/a>\n  <\/div>\n\n  <div class=\"location location-d\">\n    <div class=\"content\">\n      <h3>Morocco<\/h3>\n      <h4>Head Office:<\/h4>\n      <p>Anoual Capital Center-Boulevard Anoual-Bureau N 14-Escalier B-Etage 3<\/p>\n      <p>+212 700-147077<\/p>\n      <p>maroc@groupnb.ca<\/p>\n    <\/div>\n    <a href=\"https:\/\/groupnb.ca\/us\/contact-us\/\" class=\"locButton\">\n      Request Staff\n    <\/a>\n  <\/div>\n\n  <div class=\"location location-e\">\n    <div class=\"content\">\n      <h3>Philippines<\/h3>\n      <h4>Head Office:<\/h4>\n      <p>Unit 901 9th Floor, One Trium Bldg., Pacific Rim, Alabang, Muntinlupa<\/p>\n      <p>+63 968-856-8382<\/p>\n      <p>immigration@groupnb.ca<\/p>\n    <\/div>\n    <a href=\"https:\/\/groupnb.ca\/us\/contact-us\/\" class=\"locButton\">\n      Request Staff\n    <\/a>\n  <\/div>\n\n<\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column19193_db4b64-fe > .kt-inside-inner-col,.kadence-column19193_db4b64-fe > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column19193_db4b64-fe > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column19193_db4b64-fe > .kt-inside-inner-col{flex-direction:column;}.kadence-column19193_db4b64-fe > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column19193_db4b64-fe > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column19193_db4b64-fe{position:relative;}@media all and (max-width: 1024px){.kadence-column19193_db4b64-fe > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column19193_db4b64-fe > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column19193_db4b64-fe kvs-lg-false kvs-md-false\"><div class=\"kt-inside-inner-col\">\n<div class=\"swiper gnb-locations-swiper\">\n  <div class=\"swiper-wrapper\">\n\n    <div class=\"swiper-slide location-a\">\n      <div class=\"gnb-loc-content\">\n        <h3>Canada<\/h3>\n        <h4>Head Office<\/h4>a\n        <p>52 Hawthorne Ave, Ottawa, ON K1S 0B1, Canada<\/p>\n        <p>+1 855-868-8416<\/p>\n        <p>info@groupnb.ca<\/p>\n      <\/div>\n      <a href=\"https:\/\/groupnb.ca\/us\/contact-us\/\" class=\"gnb-locButton\">\n        Request Staff\n      <\/a>\n    <\/div>\n\n    <div class=\"swiper-slide location-b\">\n      <div class=\"gnb-loc-content\">\n        <h3>US<\/h3>\n        <h4>Head Office<\/h4>\n        <p>333 SE 2nd Ave. Suite 2000, Miami, Florida, 33131, US<\/p>\n        <p>+1 754-218-8500<\/p>\n        <p>info@groupnb-usa.com<\/p>\n      <\/div>\n      <a href=\"https:\/\/groupnb.ca\/us\/contact-us\/\" class=\"gnb-locButton\">\n        Request Staff\n      <\/a>\n    <\/div>\n\n    <div class=\"swiper-slide location-c\">\n      <div class=\"gnb-loc-content\">\n        <h3>France<\/h3>\n        <h4>Head Office<\/h4>\n        <p>93 Rue De La Villette <br> 69003, Lyon, France<\/p>\n        <p>+1 855-868-8416<\/p>\n        <p>immigration@groupnb.ca<\/p>\n      <\/div>\n      <a href=\"https:\/\/groupnb.ca\/us\/contact-us\/\" class=\"gnb-locButton\">\n        Request Staff\n      <\/a>\n    <\/div>\n\n    <div class=\"swiper-slide location-d\">\n      <div class=\"gnb-loc-content\">\n        <h3>Morocco<\/h3>\n        <h4>Head Office<\/h4>\n        <p>Anoual Capital Center-Boulevard Anoual-Bureau N 14-Escalier B-Etage 3<\/p>\n        <p>+212 700-147077<\/p>\n        <p>maroc@groupnb.ca<\/p>\n      <\/div>\n      <a href=\"https:\/\/groupnb.ca\/us\/contact-us\/\" class=\"gnb-locButton\">\n        Request Staff\n      <\/a>\n    <\/div>\n\n    <div class=\"swiper-slide location-e\">\n      <div class=\"gnb-loc-content\">\n        <h3>Philippines<\/h3>\n        <h4>Head Office<\/h4>\n        <p>Unit 901 9th Floor, One Trium Bldg., Pacific Rim, Alabang, Muntinlupa<\/p>\n        <p>+63 968-856-8382<\/p>\n        <p>immigration@groupnb.ca<\/p>\n      <\/div>\n      <a href=\"https:\/\/groupnb.ca\/us\/contact-us\/\" class=\"gnb-locButton\">\n        Request Staff\n      <\/a>\n    <\/div>\n\n  <\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>US insurers leverage a &#8220;Canabase&#8221; model (Canada, Philippines, Morocco) to outsource Medicare Advantage operations, yielding 70% cost savings and higher CMS ratings through HIPAA-secure claims and support.<\/p>\n","protected":false},"author":9,"featured_media":19197,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[108],"tags":[],"class_list":["post-19652","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bpo-blogs"],"_links":{"self":[{"href":"https:\/\/groupnb.ca\/us\/wp-json\/wp\/v2\/posts\/19652","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/groupnb.ca\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/groupnb.ca\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/groupnb.ca\/us\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/groupnb.ca\/us\/wp-json\/wp\/v2\/comments?post=19652"}],"version-history":[{"count":0,"href":"https:\/\/groupnb.ca\/us\/wp-json\/wp\/v2\/posts\/19652\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/groupnb.ca\/us\/wp-json\/wp\/v2\/media\/19197"}],"wp:attachment":[{"href":"https:\/\/groupnb.ca\/us\/wp-json\/wp\/v2\/media?parent=19652"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/groupnb.ca\/us\/wp-json\/wp\/v2\/categories?post=19652"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/groupnb.ca\/us\/wp-json\/wp\/v2\/tags?post=19652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}